Jomo Kenyatta International Airport (NBO)
Jomo Kenyatta International Airport (NBO) is the busiest airport in Kenya and one of the main entry points to East Africa. Whether you are landing in Nairobi, making a connection, or departing, this guide is your go-to resource for everything you need to know. You will find off the bat that it will be straightforward for you to find your way around the airport after reading about the airport terminals, transport, services, and the must-have essentials.
Overview of Jomo Kenyatta International Airport (NBO)
Jomo Kenyatta International Airport (NBO) is Kenya’s main gateway, connecting Nairobi to destinations worldwide. Discover its key terminals and learn about other vital details to ensure a smooth, hassle-free journey through NBO.
| Name of the airport | Jomo Kenyatta International Airport |
| ICAO Code | HKJK |
| IATA Code | NBO |
| Number of Terminals | 1 (Terminal A to E),2 & 3 |
| Runways | 1 |
| Airlines from NBO | Ethiopian Airlines.Kenya Airways.Qatar Airways.Emirates.Rwandair.Etihad Airways.Turkish Airlines.British Airways. |
| Annual Record of Passengers | 8.6 Million |
| Ground Transportation Services | Taxi, Bus, Shuttle Services, Rental Cars |
| Destinations | 65 |
| Owned and Operated By | Kenya Airports Authority |
| Contact Number | +254-020-6822111 |
| Address | North Road, Embakasi, P.O. Box 19087-00501, Nairobi, Kenya |
| Website | NBO Airport |
NBO Terminals Explained
Take a look at the Terminals at the NBO Airport in detail.
Terminal 1A – International Departures and Arrivals
Terminal 1A is designed to serve 2.5 million passengers annually across three levels. There are 30 check-in counters, 12 departure gates, enough seats, and a wide range of food and retail outlets. Passengers exiting the plane collect their bags from the five carousels.
This terminal is primarily used by SkyTeam member airlines, making it convenient for international travellers.
Terminal 1B – International Departures
Terminal 1B has common-use check-in counters leading to security checkpoints and the departure lounge on level 1. Passengers can relax at the Aspire Lounge or explore duty-free shops and cafés before boarding. Some of the prominent airlines departing from here include Emirates, Swiss Air, KLM, Lufthansa, and more.
Terminal 1C – International Departures
Similar to 1B, Terminal 1C provides common-use check-in counters and security screening. Level 1 hosts duty-free outlets, the Kenya Airways Simba Lounge, the Turkish Airlines Lounge, and a café for travellers seeking comfort and refreshments.
Some of the airlines operating from this terminal include Etihad Airways, Saudia, Oman Air, China Southern Airlines, Kenya Airways, and more.
Terminal 1D – Domestic Flights
Majorly for the use of domestic travellers, Terminal 1D has operations for both arrivals and departures of Kenya Airways and its subsidiary, Jambojet. Its simple design allows efficient processing of domestic travellers. Key facilities at this terminal include check-in desks, lounges, retail stores, security screening, and food outlets.
Terminal 1E – International Arrivals
After a fire temporarily closed the main international arrivals terminal, a nearby parking facility was converted into Terminal 1E to accommodate arriving passengers from Terminals 1B and 1C. The key facilities include baggage claim, transportation services, duty-free shopping, and more.
Terminal 2 – Low-Cost Carriers
This terminal is specifically for low-cost carriers, regional flights, and certain international flights. The primary airlines you will find here include Fly540, Bluebird Aviation, Skyward Express, and so on.
You can travel between terminals via inter-terminal shuttle buses. You may also prefer to walk between the terminals. Given below is the estimated walking time for the different terminals.
- Terminal 1A – Terminal 1B – 5 minutes
- Terminal 1 B – Terminal 1 C – 5 minutes
- Terminal 1 C – Terminal 1 E – 5 minutes
- Terminal 1 E – Terminal 2 – 10 minutes
Passengers with light luggage can walk, as it is the quickest and most efficient option.
Terminal 3 – Future Expansion
This is the third terminal, which is under construction, though. The estimated completion date is by 2027.
Top Passenger Services at NBO
NBO offers a range of facilities to make your journey easier and more comfortable.
Information Desks
Reception staff at the airport help with the flight details, guide you through the airport, and explain the formalities. The staff in the lobby are always there to help, so you should not hesitate to ask for assistance.
ATMs, Banks & Currency Exchange
NBO allows the usage of international credit cards (Visa, Mastercard) at several ATMs for the withdrawal of Kenyan Shillings (KES). You can also get banking services and currency exchange at the ATMs:
- National Bank: +254-020-2828000
- Transnational Bank: +254-020-824502 / 822684
- Barclays Kenya: +254-020-822395
- Standard Chartered Bank: +254-020-3294050
- Jodeci Bureau: +254-20-822850/822845
The airport offers several currency exchange services, including Giant Forex Bureau, Metropolitan Forex Bureau, Nairobi Forex Bureau, and others.
These currency exchange and banking services, as mentioned, help travellers to securely and efficiently manage their finances.
Lounges
There are several lounges across terminals at NBO Airport, each offering amenities to ensure comfort and convenience. Terminal 1 A has the Kenya Airways Pride Lounge and Kenya Airways Simba Lounge. At Terminal 1 B, you will find the Aspire Lounge. Terminal 1D houses the Kenya Airways Msafiri Lounge and the Plaza Premium Lounge. At Terminal 1 E, you will locate the Turkish Airlines Star Alliance Lounge. Terminal 2 features prominent lounges, including the Tradewinds Aviation Mara Lounge and theTradewinds Aviation Mt. Kenya Lounge.
Common amenities across all lounges include a variety of food and beverages, complimentary Wi-Fi, comfortable seating, and more.
Wi-fi Services
At the NBO Airport, all passengers are entitled to complimentary Wi-Fi. You will find internet access at all key locations, including the boarding gates, arrival and departure halls, check-in counters, duty-free shops, lounges, and restaurants. Connecting to the wi-fi is easy. Follow the steps as mentioned below:
- Go to your device and enable wi-fi
- Search for “JKIA_Free_WiFi”
- Enter your name and email address, and flight information (which is optional)
- Check the terms and conditions and accept it.
- Start browsing.
You can access free Wi-Fi around the clock, with no time limits. Avoid video streaming or downloading large files, especially during peak hours, as this can disrupt your connection.
Stores & Duty-Free Shopping
NBO features numerous shops ranging from duty-free sections to main halls. Passengers can purchase items such as books, newspapers, souvenirs, jewelry, electronics, perfumes, alcohol, and tobacco. Major shops are: Beth International Limited, Glamour House Duty-Free, Goldrock International, Kenya Duty Free, Maya Duty Free, and Rono Ltd Siamanda.
Postal Services
The Postal Corporation of Kenya office offers services for sending letters, parcels, and money orders, as well as purchasing stamps. Contact: +254 07 34 73 01 01 / 020 82 22 44
Police & Security
Airport police and security ensure everyone is safe and secure. Notice anything amiss? Let them know ASAP. Don’t leave bags lying around—they could be stolen or get you into trouble. Hotline: +254 800 72 00 02. There are CCTV cameras covering gates, terminals, and public areas. You will find private guards and police throughout the area.
Luggage Wrapping & Scales
Convenient luggage storage facilities enhance the customer experience. You will find short-term and long-term storage facilities. For long-term storage, you can keep your luggage for up to 2 weeks. The cost varies based on size and duration. The rates begin from $3/day. To secure your luggage, NBO also offers baggage wrapping for $10/piece.
Some luggage storage companies include Airail Star, Loglockers, Stasher, and more.
Top Passenger Services at Jomo Kenyatta International Airport (NBO)
Whether you are arriving in Nairobi or preparing to fly out, Jomo Kenyatta International Airport (NBO) offers lots of places to have coffee, a quick bite, or a full meal. Considering your list and the latest 2026 airport details, here is a quick overview of the location of these bars and restaurants.
| Name | Location | Specializes In |
| Java Lounge | 1 A | Coffee, meals, and pastries; perfect spot for breakfast and lunch |
| The Tav Irish Pub | 1 C | Beer, wines, spirits, salads, burgers, and sandwiches |
| Simba Lounge | 1 A | A combination of Kenyan and International cuisine |
| Paul Caffe | 1A | Pastries, sandwiches, French-inspired meals |
| Mocca Coffee | 1A | Pastries, light snacks, tea, and coffee |
| Chicken Inn | 1C | Fried chicken, burgers, and several other quick meals |
| Java House Express | 1E | Coffee, snacks, and several light meals |
| Lounges Having Dining Options | ||
| Swissport Aspire Lounge | 1 A | Complimentary food and beverages, which include hot meals, drinks, and snacks |
| Kenya Airways Simba Lounge | 1 A | Food and drinks, including hot meals and beverages |
| Turkish Airlines Lounge | 1B | Hot and cold dishe,s including beverages |
Where to Park at Jomo Kenyatta International Airport (NBO)?
Sharing the list of various parking facilities at Jomo Kenyatta International Airport (NBO), which are designed to serve travelers with different terminals, car models, and lengths of stay. If you are looking for short-term parking for a fast drop-off or want long-term parking for a vacation, you will find a suitable option here.
- Express Parking Lots
You will find these parking lots near the entry and exit points. The parking options they offer include covered and uncovered. They are more expensive because of their prime location. The rates vary based on their duration. For example, for 0-30 minutes, it is KSH 100; for 30 minutes to 1 hour, the average cost is KSH 150 and above. For 1-2 hours, the cost is KSH 200; for 2-4 hours, KSH 300.
- Remote Parking Lots
These lots are far from terminals but are within walking distance. Their cost is lower than that of the express lots.
- Oversized Vehicle Parking
These spaces can accommodate big vehicles and are ideal for trucks and buses. You will find it at Terminal 2, adjacent to the parking garage. Rates start at KSH 150 for 0-30 minutes, with a maximum of KSH 1250 for over 24 hours.
- Drop-off and Pick-up Points
The vehicles here are permitted for up to 2 hours. If you exceed this fee, a penalty may apply. The rates for 0-20 minutes are KSH 100, and for 20-40 minutes, KSH 250. If you park for 40 minutes to 1 hour, the charge is KSH 350. If you plan to park for 1-2 hours, the fee is KSH 500. The parking duration shouldn’t exceed 14 days. Losing your parking ticket will incur a KSH-1000 fee.
NBO Airport Transportation Options
At NBO, there are various transportation options to ensure passenger comfort and convenience during travel.
Taxis:
Yellow taxis operate 24/7 at NBO. Fares should be agreed upon with the driver before departure. Travel time to downtown Nairobi is around 30 minutes, and fares typically range from KSH 2,500 to 3,000 for one or two passengers, depending on traffic. However, if you are carrying 3-6 passengers in a minivan, the cost will be higher, around KSH 4500-5000. You will find taxis at Terminal 1 (A – E), and Terminal 2.
Ridesharing Services
Uber and Bolt operate at Jomo Kenyatta International Airport. You may book via their respective apps.
Shuttles and Buses:
Take bus #34B; it runs through the city every 20 minutes for just KES 35. It connects downtown Nairobi to the airport in about 45 minutes (if traffic permits). These buses are available in a 20-minute duration and run daily from 6 am to 9 pm.
Prefer a hassle-free ride? Hotel minibuses and private shuttles easily take you to the city center or tourist attractions.
Car Rental Services
A number of local and international car rental companies are operating from NBO airport, providing 24-hour pick-up services. You can book a car ahead of your trip or get one at the airport for a smooth travel experience. The rental services available include Europcar, Budget, Avis, and Hertz.
VIP Transport
Want plush comfort and privacy? VIP services provide AC limousines or minibuses to whisk you from the airport to hotels or homes anywhere in Kenya. Book ahead for a safe, zero-stress ride.
Top Hotels Near Jomo Kenyatta International Airport (NBO) for Every Budget
If you’re passing through Nairobi on a long layover, catching an early flight, or simply need a comfortable place close to Jomo Kenyatta International Airport (NBO), you’ve got plenty of good options. From high-end hotels with every amenity to simple, budget-friendly stays that get the job done, there’s something for every type of traveller.
Crowne Plaza Nairobi Airport (IHG)
Just a few minutes from the terminals, Crowne Plaza is the go-to for travellers who want comfort without compromise. Expect spacious rooms, several dining choices, round-the-clock room service, fitness centre, business centre equipped with meeting rooms, a rooftop pool, gym, and spa, everything you need to unwind before or after a flight. They also have soundproof rooms, plush bedding, and a 24-hour shuttle facility to make travel convenient.
Hilton Garden Inn Nairobi Airport
A favourite among business and transit travellers, the Hilton Garden Inn offers a reliable 24/7 shuttle, stylish modern rooms, a rooftop pool, and a solid breakfast spread. It’s close, convenient, and consistently well-reviewed. You will reach the hotel in no time – it is just an eight to ten-minute drive.
Ole Sereni Hotel
Longing for a place full of vibe? Ole Sereni is located opposite Nairobi National Park and offers a blend of a stylish safari theme and luxurious five-star amenities. It is approximately 12 minutes from the airport, and the views are so amazing that they fully justify the discomfort.
The Panari Hotel, Nairobi
About 10 minutes from NBO, Panari offers spacious rooms, multiple restaurants, a wellness centre, a gym, and an indoor skating rink. It’s a solid mid-range choice, especially for families or longer stays.
Eka Hotel Nairobi
Famous for its trendy architecture and delicious cuisine, Eka Hotel is located in a very convenient spot right on the Nairobi Expressway. It’s a dependable, well-fitted hotel, and the proximity to the airport is such that you can totally avoid any travel stress.
67 Airport Hotel Nairobi
A favourite among budget travellers and airline crew, 67 Airport Hotel offers a free shuttle service, breakfast, Wi-Fi, and clean rooms, just 10–12 minutes from NBO. It’s simple, affordable, and dependable.
Additional Places Worth Considering
If you don’t mind staying a bit farther out, hotels like The Boma Nairobi, Best Western Plus Meridian Hotel, and Argyle Grand Hotel Nairobi Airport offer strong comfort levels, good service, and convenient airport transfers.
Airlines Serving Jomo Kenyatta International Airport (NBO)
Jomo Kenyatta International Airport (NBO) is the leading air gateway for East Africa. The airport hosts a variety of international flag carriers, regional airlines and dedicated cargo operators.
| Airline | Type | Primary Destinations |
| Kenya Airways | Passenger/Cargo | Global Hub: Europe, Asia, USA, & Africa |
| Jambojet | Passenger | Domestic & Regional (Mombasa, Goma, etc.) |
| Emirates | Passenger | Middle East (Dubai) |
| Turkish Airlines | Passenger | Europe/Asia (Istanbul) |
| British Airways | Passenger | Europe (London Heathrow) |
| Qatar Airways | Passenger | Middle East (Doha) |
| Ethiopian Airlines | Passenger | Africa (Addis Ababa) |
| Air India | Passenger | Asia (Delhi, Mumbai) |
| EgyptAir | Passenger | Africa (Cairo) |
| China Southern | Passenger | Asia (Guangzhou, Changsha) |
| RwandAir | Passenger | Africa (Kigali, Entebbe) |
| Air Tanzania | Passenger | Africa (Dar es Salaam, Zanzibar) |
| Uganda Airlines | Passenger | Africa (Entebbe) |
| Precision Air | Passenger | Africa (Dar es Salaam, Kilimanjaro) |
| Air Arabia | Passenger | Middle East (Sharjah) |
| Malawian Airlines | Passenger | Africa (Lilongwe) |
| Cargolux S.A. | Cargo | Europe & Global Hubs (Luxembourg) |
| Martinair Cargo | Cargo | Europe & Global (Amsterdam) |
Conclusion
Jomo Kenyatta International Airport (NBO) isn’t just Kenya’s busiest hub; it’s your launchpad to East Africa’s bustling business, culture, and wild adventures. Smart terminals, good service, reliable transportation, and a wide variety of flights from around the world make it easy when you know everything.
Business trip, layover, or safari kickoff? Get the information you need to plan quickly and proceed smoothly. This guide makes it easy from arrival to takeoff, fast, quick, and hassle-free.
FAQs
NBO has several terminals—1A, 1B, 1C, 1D, 1E, and Terminal 2—each handling different types of flights. The airport is also planning a new Terminal 3 to support future growth.
For international flights, it’s best to be there about 3 hours in advance. For domestic trips, 1.5 to 2 hours is usually enough. If you’re traveling during busy periods, allow a little extra time.
Yes, Wi-Fi is available throughout most terminals, lounges, and seating areas. If you need stronger connectivity, the airport’s premium lounges offer faster, more reliable connections.
Yes, you can buy access to several lounges, including the Pride Lounge, Simba Lounge, Mara Lounge, and Mount Kenya Lounge. They’re open to all travellers, not just premium passengers.
Absolutely. You’ll find plenty of ATMs and currency exchange counters across the airport, and they support most major international cards and currencies.
Yes, the airport offers secure, 24/7 luggage storage. Pricing is charged per bag per day, and you’ll need a valid ID to use the service.