Portland International Airport (PDX)

Flying through Portland International Airport (PDX) feels a little different from most major hubs. The pace is calmer, the atmosphere is friendlier, and that unmistakable Pacific Northwest personality is everywhere, from the local coffee roasting in the terminal to the massive, nine-acre timber roof inspired by the forest floor.

Whether you’re heading out for a quick weekend in the Cascades or catching a long-haul flight, PDX has undergone a massive transformation (the “PDX Next” project) to make your journey feel more like a walk in the park than a sprint through a station.

Overview of Portland International Airport (PDX)

Portland International Airport (PDX) offers a smooth, welcoming travel experience with its easy layout, local touches, and traveler-friendly amenities. Whether you’re flying for business or leisure, PDX makes navigating your journey simple, comfortable, and stress-free.

Name of the airport	PDX Portland International Airport
ICAO Code	KPDX
IATA Code	PDX
Number of Terminals	1 (4 concourses: B, C, E and D)
Runways	2
Airlines from PDX	Alaska Airlines (a major carrier/hub), Southwest, Delta, United, American Airlines, Frontier, and Air Canada
Annual Record of Passengers	17,518,499
Ground Transportation Services	Rental Car, TriMet Max Light Rail, App-Based Rideshare, Taxis
Destinations	10+
Owned and Operated By	Port of Portland
Contact Number	503.460.42341.877.739.4636 (Toll Free)For Customer Service
Address	Portland International Airport7000 NE Airport WayPortland, OR 97218

Portland International Airport (PDX) Terminals Explained

Portland International Airport (PDX) makes travel feel more like a local experience and less like a logistical hurdle. The airline operates from a single terminal with four concourses: B, C, D, and E. The airport began operations in 1941 and has 3 runways. 

What Services Will You Get at the PDX Airport?

The Portland International Airport has ample services for the convenience of passengers, from free wi-fi to ample shops and more. Let us take a look. 

Free Wi-Fi

Travelers can stay connected easily thanks to free Wi-Fi provided by the Port of Portland. Access points are located throughout the main terminal, including:

• Gates
• Food court
• Ticketing lobby
• North and south security checkpoints
• Baggage claim
• Rental Car Center
• TriMet MAX platform

Passengers can browse the web, check emails, access corporate networks, and stay updated on flights and airport services.

To avail of the free wi-fi services, all you must do is select “flypdx”. Then accept the terms and conditions. Open your browser, and visit the official website flypdx.com. Your browser should be configured to accept cookies. After an hour of inactivity, the device gets automatically disconnected. You will need to accept the Terms and Conditions again. 

Visual Paging

PDX keeps travelers informed with smart visual and audio paging systems. Announcements boom through speakers all over the terminal. Messages are also clearly displayed on flight information screens. You can also enter your name in the paging directory to view the last 24 hours of calls. These handy tools ensure people quickly and clearly catch key updates, especially when they’re moving away from their gate or can’t hear the overhead chatter.

Lost & Found Help

That gut-punch moment when you realize you’ve left something behind? Head straight to Lost & Found to reunite with your stuff. It’s on Level 3 in the Main Terminal, spot the stadium staircase by the trees (a fun local landmark), then take the stairs, escalator, or elevator up. They remain open from Monday through Friday, 8:00 am – 3:30 pm. 

They are closed on Saturdays and Sundays. The office also doesn’t operate on major holidays, including Christmas, Thanksgiving (and the day after), Memorial Day, and Labor Day. If you have lost an item on the airline, you must contact them for additional assistance. 

Therapy Dog Perks

Stressed from travel? Look out for PDX’s superstar staff, over 20 certified canine therapy teams wandering the terminal for instant comfort. Spot them by the grey DoveLewis vests on these friendly pups. 

They (and their handlers) dish out pets, cuddles, and warm hellos, perfect for nervous flyers or animal fans needing a quick reset before boarding. Don’t be surprised if you see these calm dogs indulging in a quick nap amidst their job at the PDX Airport. 

Art & Music

Portland International Airport (PDX) showcases the area’s creative vibe with rotating art exhibits in nine curated spots, plus a permanent collection over at the Port of Portland headquarters. These displays spotlight top local talent and give the terminals a fresh, inspiring feel. Check the airport’s official website. 

Alongside the visuals, Music @ PDX features daily live sets by volunteer musicians, blending chill jazz, contemporary, and classical styles to help travelers unwind. 

Another notable aspect is the Hollywood Theater on Concourse C.  They entertain travelers by showing short films specific to the Pacific Northwest. These family-friendly films play consecutively on a one-hour loop. 

Police And Fire Services

The airport authorities ensure that every passenger has a safe and welcoming place. The port officers at PDX have similar authorities to other police departments. Their officers are proactive in responding to crimes, missing-person cases, traffic emergencies, and any other emergencies that may arise. There are also two clinicians available onsite who will act instantly if anyone has a behavioral or mental health crisis. 

There is also a fire department with a well-trained team to combat any emergencies. The firefighting training ensures each member is equipped to respond to aircraft fire and evacuation emergencies.

PDX “Street Pricing”

One of the most user-friendly aspects of PDX is its Street Pricing Policy. Unlike most airports, where a bottle of water or a sandwich costs twice the normal price, the Port of Portland requires that every shop and restaurant charge the same prices they do at their locations outside the airport.

• No “Airport Tax”: Whether you are buying a latte at Stumptown, a book at Powell’s, or a meal at a local bistro, you pay exactly what you would on the streets of downtown Portland.
• Oregon’s Bonus: Since Oregon has no sales tax, the price you see on the menu is the price you pay. It makes PDX one of the few places where “airport shopping” is actually a good deal.

Accessibility Services

PDX ensures to offer mobility assistance to those needing that extra care and comfort during their journey. It even has upgraded tools to help those with vision and hearing support. For instance, the GoodMaps app assists travelers with visual impairment to move around the airport with ease. The airport is even a part of the Sunflower Lanyard Program, apt for those with hidden disability slike dementia, and autism. 

They even provide complimentary sensory bags for travelers which comprise hearing protection earmuffs, a coloring book, crayons, Sunflower Lanyard, and an emotional thermometer. 

The airport also has a sensory room equipped with tactile artwork, floor furniture, and engaging lighting, comforting travelers needing extra assistance. 

Other Services

Besides the prominent ones mentioned above, the PDX Airport has several other prominent services as well for the convenience of the passengers. Here are a few to mention: 

• Prineta ATM – Pre security, ticket hall, Post security. Concourse B, Post Security, Concourse C, Post Security. Concourse E.
• CXI – Currency Exchange International – Pre-security baggage claim, near baggage carousel 9; Post-security, Concourse D. 
• Escape Lounge – Post security Concourse D; ideal for those seeking relaxation, and tranquility; it opens daily from 4:30 am – 12:00 am
• FedEx Drop Box – Pre-security baggage claim; opened 24 hours 
• Jackson Shine Co. – Post-security Concourse B; opens daily from 6:00 am – 2: 00 pm
• Smarte Carte – Found in several locations; Pre-security long-term garage P3; Pre-security short-term garage P1; Pre-security Upper roadway; Pre-security baggage claim; Post-seucirty Concourse C- E; Pre-security South Tunnel 
• Ready Station – At Pre-security Ticket Hall ; open 24 hours; has self service kiosks to convert US currency into non-reloadable debit card
• Travel Oregon – Pre-security baggage claim and rental car center; helps travelers to plan a vacation in Oregon

Ground Transportation Services for Portland International Airport (PDX)

Traveling through Portland International Airport (PDX) is much easier thanks to the convenient ground transportation options. You can grab rentals, hop in rideshares, catch shuttles, or even snag a bike if that’s your vibe. PDX keeps access points clear and traveler spots super friendly. This guide lays out each option simply, so you know right where to head when you land.

Rental Cars

PDX has designed the rental process to be as hands-off as possible. Once you’ve grabbed your bags, just follow the overhead signs toward the Rental Car Center. You can walk there directly from baggage claim via the underground tunnel or skybridge, no confusing shuttles required.

When it’s time to head home, follow the signs on the lower roadway for Rental Car Return. The streamlined layout lets you drop off your keys and get back into the terminal in minutes.

PDX Rental Car Contact Directory

Rental Agency	Contact Number
Alamo	844.366.0497
Avis	503.249.4950
Budget	971.319.3041
Dollar	503.249.4792
Enterprise	844.366.0498
Hertz	503.528.7900
National	800.227.7368
Payless	971.323.1327
Sixt	503.498.6455
Thrifty	503.528.7900
Zipcar	866.494.7227

Rideshares & Taxis: The New “Garage” Setup

To keep traffic moving and ensure passenger safety, PDX has moved Uber, Lyft, Wingz, and Taxis off the main curb.

• Pick-up Location: Level 1 (short-term parking garage)
• The Experience: It’s a more organized space with ample room to find your driver, free from the chaos of the main terminal roadway. Just follow the “Transportation Plaza” signage after you deplane.

Shuttles, Limos, and Towncars

If you’ve booked a hotel shuttle or a private town car, these still operate on the lower roadway right outside baggage claim.

• Shuttles: Look for the designated stop zones for hotel and off-airport parking shuttles.
• Limos/Towncars: These typically wait at the far end of the roadway near the garage, giving you more space to load your luggage.

TriMet MAX Light Rail: The Local Favorite

You will find the TRIMET at the terminal building’s south end. You may access it via the baggage claim or ticket lobby levels. 

A Paradise for Cyclists

Portland wouldn’t be what it is without incredible bike access, and PDX is one of the most cyclist-friendly airports in the world.

• The Path: You can actually ride all the way to the terminal via the Marine Drive Multi-Use Trail.
• Parking & Repairs: Secure bike racks are available at both ends of the terminal. If you’re flying with your bike, there’s even a dedicated assembly station with tools near the MAX platform so you can reassemble your wheels as soon as you land.
• Transit Links: Every MAX train has bike hooks, so you can easily split your journey between riding and the rail.

Parking at Portland International Airport (PDX)

Parking your car at PDX is designed to be one of the least stressful parts of your trip. The airport offers several garage options, all with clear signage and helpful tools to get you from your driver’s seat to your gate as quickly as possible. Here is a quick rundown of what to expect. You have long-term, short-term, Economy, and Valet parking options. 

The long-term parking costs $4/ hour, or $24/day. Short-term parking is $4/hour or $30/day. Economy parking costs $4/ hour or $15/day. For valet parking, the charges are $10/hour or $45/day.

Here are some other parking options at the PDX Airport as mentioned below: 

Bicycle and Motorcycle Parking

This is available free of cost. You will find the bicycle and motorcycle parking at Level 1 (short-term parking garage). Follow the signage to access the well-marked parking with ease. If you have an oversized vehicle, call 503.460.4848 to learn about the best available options. 

Cell Phone Waiting

You will find the cell phone waiting area at two distinct locations: 

• N.E. Airport Way
• N.E. 82nd Avenue.

When you arrive at the airport, you will see signage directing motorists to the waiting area. The drive to the terminal takes no more than 3 minutes. The waiting area can accommodate up to 30 vehicles. Motorists can park for up to 30 minutes without paying an additional fee. You have to wait for a call from your family and friends announcing the arrival. Then drive to the airport terminal’s passenger pickup area. Motorists should remain with their vehicles at all times. 

Disabled Parking

Each floor has marked disabled parking spaces adjacent to the elevators. You will find the parking spaces adjacent to the bus shelters. They are near the blue and red economy lots. You may use disabled parking services at a discounted rate of $15 per day. 

Electric Vehicles Charging Stations

You will find these charging stations in the short- and long-term parking garages, as well as in the economy parking lot. There are no restrictions on charging. You may use the charging stations for as long as you wish. You will be charged a parking fee, but there are no additional costs. The Economy parking lot has 24 and 12 charging stations near the Red E and Red L shelters, respectively. 

The short-term parking garage has 10 and 14 charging stations on Levels 3 and 4, respectively. The long-term parking garage has ten charging stations situated on Level 2. 

Where to Eat and Shop at the Portland International Airport (PDX)

Are​‍​‌‍​‍‌​‍​‌‍​‍‌ you in need of a fast caffeine fix, a souvenir from a local artisan, or a filling meal before your departure? PDX has an abundance of choices that truly represent the spirit of the Pacific ​‍​‌‍​‍‌​‍​‌‍​‍‌Northwest.

Below is a quick-reference guide to the shops, restaurants, and services currently available at Portland International Airport (PDX).

Name	Location	Type
Aurora	Pre-Security, Mezzanine	Restaurant & Bar
Bambuza Vietnam Kitchen	Post-Security, Concourse C & E	Vietnamese Cuisine
Blue Star Donuts	Post-Security, North Concession Hall	Gourmet Donuts
Burgerville	Post-Security, Concourse D	Burgers & Shakes
Café Yumm!	Post-Security, Concourse C	Healthy Bowls
Calliope	Post-Security, Concourse E	Gifts & Specialty
Capers Bistro	Post-Security, South Concession Hall	Bistro & Wine Bar
cc McKenzie	Post-Security, Concourse C	Shoes & Apparel
Cha! Cha! Cha!	Post-Security, Concourse D	Mexican Restaurant
Clear	Pre-Security, Ticket Hall	Travel Services
Columbia Sportswear	Post-Security, Concourse C	Outdoor Apparel
Deschutes Brewery	Post-Security, Concourse D	Brewery & Pub Food
Escape Lounge	Post-Security, Concourse D	Airport Lounge
Evergreens	Post-Security, Concourse E	Salads & Grain Bowls
Freeland Spirits	Post-Security, North Concession Hall	Spirits & Tasting
Good Coffee	Post-Security, Concourse B	Coffee Roasters
Grassa	Post-Security, North Concession Hall	Fresh Pasta
Hello From Portland	Pre-Security, Ticket Hall	Gifts & Souvenirs
Henry’s Tavern	Post-Security, Concourse C	Pub & Grill
Hissho Sushi	Post-Security, Concourse D	Sushi
Hollywood Theatre	Post-Security, Concourse C	Micro-Cinema
Hopworks	Post-Security, Concourse E	Brewery & Pizza
Loyal Legion	Pre-Security, Mezzanine	Beer Hall
Made in Oregon	Post-Security, Concourse C	Local Gifts
McDonald’s	Post-Security, Concourse C	Fast Food
MOD Pizza	Post-Security, Concourse C	Custom Pizza
Mo’s Seafood & Chowder	Post-Security, Concourse C	PNW Seafood
Pendleton	Post-Security, Concourse C / North Hall	Woolen Goods
Portland Coffee Roasters	Pre & Post-Security (Multiple)	Coffee
Powell’s City of Books	Post-Security, South Concession Hall	Books & Gifts
Screen Door	Post-Security, Concourse B	Southern Comfort Food
Stumptown Coffee	Post-Security, South Hall / Conc. E & D	Coffee
Tillamook Market	Post-Security, Concourse E	Dairy & Food

Your Guide to Major Airlines at Portland International Airport

Knowing​‍​‌‍​‍‌​‍​‌‍​‍‌ the correct details makes it much easier to get to your gate. PDX is home to a diverse lineup of airlines, including major international carriers and regional carriers that offer connections to the Pacific Northwest.

Below is a handy guide to the major airlines at Portland International Airport (PDX), along with their phone numbers and links to check flight status ​‍​‌‍​‍‌​‍​‌‍​‍‌today.

Airline	Phone Number	Website
Air Canada	888.689.2247	aircanada.com
Alaska Airlines	800.252.7522	alaskaair.com
Allegiant Air	702.505.8888	allegiantair.com
American Airlines	800.433.7300	aa.com
Boutique Air	855.268.8478	boutiqueair.com
British Airways	800.247.9297	britishairways.com
Condor	866.960.7915	condor.com
Delta Air Lines	800.221.1212	delta.com
Frontier Airlines	801.401.9000	flyfrontier.com
Hawaiian Airlines	800.367.5320	hawaiianairlines.com
Icelandair	800.223.5500	icelandair.com
JetBlue Airways	800.538.2583	jetblue.com
KLM Royal Dutch	800.618.0104	klm.com
Southwest Airlines	800.435.9792	southwest.com
Seaport Airlines	877.359.1001	https://flyseaportair.com/
Spirit Airlines	855.865.2747	spirit.com
Sun Country	800.359.6786	suncountry.com
United Airlines	800.864.8331	united.com
Volaris	855.865.2747	volaris.com
WestJet	888.937.8538	westjet.com

Pro Traveler Tips For A Seamless Journey at PDX Airport

Here are some useful tips for your convenience: 

• Smart Arrival Times: PDX recommends arriving 2 hours early for domestic flights and 3 hours early for international flights. That gives you plenty of buffer for check-in and breezing through TSA without the rush.
• App Alerts: Grab your airline’s app before you leave home. It’s the quickest way to stay in the know on gate switches or weather hiccups.
• Easy Gate Walks: All PDX concourses link up post-security, so wandering between them is a snap. Use extra time to poke into shops or sip a local brew.

PDX Airport Interactive Map

When you have the interactive map of Portland International Airport at hand, navigating across and locating all the key landmarks become easy. Hassle-free and seamless. 

PDX Security Wait Times

The security wait times at PDX Airport vary according to the time you are checking in. During peak hours you may have to wait for a considerably long time, while in non peak hours the wait is shorter. The general boarding may take around 5 minutes, while at the TSA counters you won’t have to wait more than 3 minutes. For real tim updates you may check PDX’s official website. 

Conclusion:

Getting around Portland International Airport (PDX) is a breeze once you know the lay of the land. With smooth security lines, a wide range of dining options, free Wi-Fi, live music, and thoughtful extras for passengers, PDX really amps up the comfort on every trip. First-timer or frequent flyer, a little prep goes a long way toward ditching the stress and kicking off your adventure right, due to the friendly staff, cool amenities, and that chill Portland vibe.

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