Juneau International Airport (JNU)
The Juneau International Airport is located in the northeastern part of Juneau, Alaska. Although small, this airport is extremely popular and busy in Alaska. It has a long and eventful history dating back to the Second World War, when the US Army Air Forces used this facility. Besides serving as a public-use airport, it also functions as a seaplane base. In addition to Alaska Airlines, other prominent airlines, such as Delta, operate from this airport. This article will cover JNU Airport in detail, including key information such as contact details. So let’s get started.
Juneau International Airport At A Glance
The table below provides a quick overview of key information for JNU Airport, including contact details, IATA code, served airlines, and more.
| Airport Name | Juneau International Airport |
| IATA Code | JNU |
| ICAO Code | PAJN |
| Number of Terminals | 1 |
| Runways | 1 |
| Airlines | Alaska Airlines, Delta Airlines, Alaska Seaplanes, Coastal Helicopters, Island Air Express, NorthStar Trekking, Temsco Helicopters, Ward Air |
| Destinations | Seattle/Tacoma; Anchorage, Sitka, Ketchikan, Petersburg, Gustavus, Haines, Hoonah, Skagway, Yakutat |
| Owned By | City of Juneau |
| Country It Serves | Juneau, Alaska |
| Contact Details | 907-789-7821 |
| Annual Record of Passengers | 730,000 (As of the 2024 records) |
| Address | 1873 Shell Simmons Drive, Juneau, Alaska, 99801 |
Which Airlines Operate From Juneau International Airport?
The Juneau International Airport operates a combination of passenger airlines, seaplanes, and helicopters. The table below has the names alongside contact details and website addresses.
| Airline Name | Contact Information | Website |
| Alaska Airlines | 907 266-7240 | www.alaskaair.com |
| Alaska Seaplanes | 907-789-3331/907-463-4453 | www.flyalaskaseaplanes.com |
| Coastal Helicopters | 800-789-5600/907-789-7076 | www.coastalhelicopters.com |
| Delta Airlines | 907-586-1092 | www.delta.com |
| Island Air Express | 888-387-8989 | www.islandairx.com |
| NorthStar Trekking | 907-790-4530 /907-790-4419 | www.northstartrekking.com |
| Temsco Helicopters | 907-789-9501 | www.temscoair.com |
| Ward Air | 800-789-9150 | www.wardair.com |
What Services Does Juneau International Airport Provide?
Explore the services JNU Airport offers to ensure a comfortable, convenient journey for customers.
Free Wifi
You would certainly want to browse the internet and check your email as you await your flight. Search for the network JNU Airport Guest, open your browser, log in, and get started.
Visitor Information
Travel Juneau, a non-profit organization, provides all the visitor information needed. The first floor, near baggage claim, houses the information desk. If you wish to tour the neighbourhood, you will find brochures at the information center for hotels, excursion packages, and attractions.
Pet Relief Area
The JNU Airport advises that all pets must remain in their kennels. If not, you must keep them on a leash at the airport terminal. The parking lot designated for rental cars has the pet relief areas. It is at the north terminal’s end. You will find bags at the pet relief area; place the waste there after your pet uses it. You can check the interactive map to locate the pet relief area.
Smoking Areas
Smoking isn’t permitted on JNU premises. In addition to cigars and cigarettes, the ban applies to electronic smoking devices. You cannot smoke inside or outside the terminal building, including along the curb.
You will find two designated smoking areas in the following locations:
- To the front of the terminal’s north end
- Close to the parking lot for rental cars
Limited English Proficiency Plan
The Juneau International Airport has developed a plan to ensure that individuals with limited English proficiency can access the airport’s services and programs. In this regard, they coordinate with officials and airlines to provide language assistance to individuals with limited English proficiency.
Baggage & Freezer Storage Services
To ensure your luggage is safe, you can use the baggage and freezer storage services available at the Juneau International Airport. Alaska Seaplanes offers this service. You will find it on the airport terminal’s main level. For storing dry items, the price is $20 per day. However, to use the freezer or cooler, the charge is $30 per day.
Regarding baggage services, please visit TSA’s official website to learn what you can and cannot carry in your checked and carry-on baggage. Also, you must contact your airline to confirm the checked baggage and hand baggage allowances.
Title VI Complaint
If you feel that you or an individual represented by you or your organization is discriminated against based on race, creed, sex, color, national origin, or age by any program or activity of the JNU Airport, then you may file a complaint with the VI coordinator. To do the same, you need to complete a form available on their official website. You may even mail your letter to the JNU Airport’s manager.
Shops and Dining Services at the JNU Airport
If you want to enjoy a sumptuous meal or shop to your heart’s content before you board your flight, you may do the same at the airport. There are plenty of opportunities available. Check out the list as mentioned below:
Tailwind Concession
You will find mouthwatering food and a selection of hot and cold beverages, including alcohol. Travelers, guests, and airport workers can enjoy a hearty dining experience. They may even select the grab-and-go service if they wish for a quick bite.
This joint is located outside security and is open from 9:30 in the morning to 5:30 in the evening, Monday to Friday.
Tailwind Concession (Inside the Departure Lounge)
You will get food, beverages, and alcohol. In addition to hot and cold drinks, there are several food options, including pizzas, toasted sandwiches, and more. Check the hours of operation as mentioned below:
Cafe: 4:30 am to 8:00 am, 9:00 am to 4:00 pm; 5:00 pm to 8:00 pm
Bar: 12:00 pm – 3:00 pm; 5:00 pm to 8:30 pm
Hummingbird Hollow Gift Shop
On the lookout for some last-minute shopping at the airport? Well, the Hummingbird Hollow gift shop is the ideal place to visit. This one is a unique store owned by Tom Gallagher and Kristi Elliott. You will find a selection of items, including gifts, travel essentials, souvenirs, and more. Go to the baggage claim area on the first level; you will find this shop there. The best part is that the shop remains open 24/7 for customers’ convenience. The gift shop’s operating hours are 4:00 am to 7:30 pm. For more details, you may contact them at (907) 789-4672 or visit their official website at hummingbirdhollowgifts@gci.net.
Juneau Airport Parking Lot Information
The JNU terminal building offers short- and long-term parking options. The short-term area offers free parking for up to 15 minutes. You can pay upon exiting the parking lot by using the ticket you received upon entry. Tap the credit card to complete the payment.
You may pay via Apple Pay and Google Pay. Go. The gate pay station must be availed of for the same. You can even pay at the kiosk near the ticket counter for Alaska Airlines. When paying at the kiosk, present the ticket you received upon entry to the lot. Credit cards and cash are accepted. Both lots have handicapped accessible spaces. There are no available parking spaces in either parking lot.
JNU Parking Lot Prices for Short and Long Term Parkings
Here is how much you will be charged for short-term parking options:
- 0-15 minutes – Free of cost
- 16-60 minutes – $3
- Each extra hour will be charged $2
- Daily rates – $49
The long-term parking options are stated below:
- 0-120 minutes – $5
- Each additional hour incurs a charge of $1
- Daily rate is $16 per day
Cell Phone Lot
Those waiting for arriving passengers may head to this lot. Upon disembarkation, passengers must collect their luggage and contact the driver. All pickups must happen at the terminal’s curbside. No one should wait at the curb at the loading or unloading zone.
Ground Transportation Services At the Juneau International Airport
The JNU Airport offers several transportation services to ensure smooth travel.
Bus or Shuttle Services
Mass transit service is available for passenger convenience. You may avail of the Capital Transit service, with each ride priced at $2. You may call (907) 789-6901. Book as early as possible, as slots are limited. Hotel transfers include shuttle service. Please call your hotel to confirm the pickup schedule.
How Do You Drive From Downtown Juneau to the Airport?
The directions provided will guide you on the route from Downtown Juneau to the JNU Airport.
- Take the Egan Expressway
- Ride till the exit point of Glacier Highway at McDonalds
- Turn left and get to Shell Simmons Dive
- Follow Sell Simmons Drive, and you will see the airport in some time.
Limousine Services
If you wish to ride in luxury, use the limousine service. You may contact Juneau Limousine at (907) 463-5466. Here is their official website for your convenience –
Rental Cars
The JNU Airport has several rental car companies operating from it. The table below provides you with the contact information and website address. Please take a look.
| Rental Car Companies | Contact Information | Website |
| Alamo / National/ Enterprise | (907) 789-9814 | https://www.alamo.com/en/car-rental-locations/us.html |
| Avis | (907) 789-9450 | avis.com |
| Budget | (907) 790-1086 | budget.com |
| Hertz | (907) 789-9494 | hertz.com |
Ride Share
JNU also offers several ride-share services. Prominent companies available there include Lyfy, Turo, and Uber. Visit their official website and get in-depth information.
Taxi Services
JNU offers a range of taxi services to ensure customers have a hassle-free travel experience.
| Provider Name | Contact Details | Website |
| Capital Cab | (907) 586-2772 | – |
| EverGreen Taxi | (907) 586-2121 | https://www.evergreentaxi.com/ |
| Glacier Taxi Tour | (907) 796-2300 | https://glaciertaxitours.com/ |
| Juneau Taxi and Tours | (907) 790-4511 | – |
Lost And Found Services at the JNU Airport
Did you lose or misplace any items at the airport? Do you feel that your item has been stolen? Well, in such cases, here is what you must do.
- If you believe your item has been stolen, or you need to file a report with the police for insurance purposes, you must file with the Juneau Police Department. Click on this link – http://www.juneau.org/jpd/CitizenOnlineReporting.php.
- If you lost your item on the plane, contact your airline for information.
- For items you left at the TSA checkpoint, contact the TSA office at 907-771-2935. You may also visit their official website at TSA.gov.
- If you have left the item anywhere else at the airport, you may fill out the form, https://juneau.org/police/report-lost-item, and report the loss of your item.
Please note that your lost item will be held for up to 90 days.
Juneau International Airport Interactive Map at A Glance
With the interactive map at hand, navigating the terminal is easy and seamless. It helps you easily locate all facilities, including shops, restaurants, and more.
Security Wait Times At JNU
Security wait times at JNU Airport vary by time of day. It also depends on the peak and non-peak hours. For instance, during the early morning hours and holiday seasons such as Christmas or Thanksgiving, you may experience increased traffic. Nonpeak hours lead to shorter wait times. It is advisable to arrive at the airport 2-3 hours before your flight’s departure to ensure you do not encounter any issues and can clear security without problems.
It should also be noted that individuals with medical conditions and disabilities may be eligible for additional travel assistance. To avail of this, they may opt for the TSA Cares service. Call them at 1-855-787-2227. On weekdays, they are available from 8:00 am – 11:00 pm, Eastern Time. On weekends and holidays, contact hours are between 9 am and 8 pm Eastern Time. You have to call 72 hours ahead of your flight’s departure date to book this service.
Conclusion
This was the Juneau International Airport in a nutshell. The airport has several facilities to ensure travelers have a comfortable, convenient stay. Though small, this regional airport has a relatively large network, serving major carriers such as Alaska and Delta. To pass through security quickly, ensure you follow all TSA rules and regulations. Also, be careful about your luggage, as extra baggage may incur an excess charge. With all the amenities at hand, your stay at JNU will surely be a fruitful one.
FAQs
JNU isn’t a very large airport. It covers an average area of around 662 acres. It is at an elevation of approximately 25 feet above sea level and has a single runway.
Some of the airlines operating out of JNU include Alaska Airlines, Delta Air Lines, Alaska Seaplanes, Coastal Helicopters, and others.
Juneau has five airports in all, a blend of public and private. The Juneau International Airport is public, while private airports include Yankee Cove, Alascom Coastal, Lena Point, and others.
Yes, for a wholesome meal, visit the Tailwind Concession to enjoy a sumptuous dinner or a grab-and-go snack. You can even enjoy a blend of hot and cold beverages.