Tucson International Airport (TUS)

The Tucson International Airport is a combination of a civil and military airport owned by the City of Tucson. As its name suggests, this airport serves Tucson. Arizona’s Phoenix Harbor International Airport isn’t an unknown name. Well, the TUS Airport comes in just after PHX, ranked as Arizona’s second-busiest. Now, let us get into TUS Airport in detail. We will discuss everything elaborately, from the airlines operating here to the services provided and a lot more. 

Know About the Tucson International Airport In Detail

Airport Name	Tucson International Airport
IATA Code	TUS
ICAO Code	KTUS
Number of Terminals	1 (with two concourses)
Runways	3 (10,996 feet, 8,408 feet, 7,000 feet)
Airlines	Alaska Airlines American Airlines Delta Airlines Frontier Airlines Southwest AirlinesSun Country Airlines United Airlines
Destinations	Orange County Seattle Portland, OregonLos Angeles Phoenix Atlanta Salt Lake City Las Vegas Dallas Denver San Diego San Francisco and more
Owned By	City of Tucson
Where Does it Serve	Tucson, Arizona
Contact Details	(520) 573.8100
Annual Record of Passengers	Around 4 million in 2024
Address	7250 South Tucson Blvd, Tucson, Arizona, United States
Email Address	info@flytucson.com
Website	www.flytucson.com

Which Airlines Operate At the Tucson International Airport?

There are several prominent airlines at the TUS Airport with nonstop flights to around 19 destination airports in the US. Check out the table for a list of airlines at the airport, along with their contact information. 

Airline Information	Code	Customer Service Number	Check-in Counter Hours	Email Id	Baggage Tracking Number	Website Address
Alaska Airlines	AS	1-800-426-0333	5:45 a.m.to 7:50 a.m. and 5 p.m to 7 p.m.	customer.care@alaskaair.com	1-877-815-8253	https://www.alaskaair.com/
American Airlines	AA	1-800-433-7300	3:00 a.m.to 8:00 p.m.	https://www.aa.com/contact/forms?topic=CR#/	–	aa.com
Delta Airlines	DL	1-800-221-1212	Everyday 2 hours before the flight’s departure	https://www.delta.com/us/en/need-help/overview	–	https://www.delta.com/
Frontier Airlines	F9	801-401-9000	90 minutes prior to departure		–	https://www.flyfrontier.com/
Southwest Airlines	WN	1-800-435-9792	Monday to Saturday; opens 90 minutes before the first departure of the flight; on Sundays, it remains open 2 hours prior to the flight’s first departure	https://support.southwest.com/login?ec=302&inst=Uc&startURL=%2Femail-us%2Fs%2F	–	southwest.com
Sun Country Airlines	SY	(651) 905-2737		https://www.suncountry.com/contact-us	–	https://www.suncountry.com/
United Airlines	UA	1-800-864-8331	4:30 am to 4:45 pm (every day)	CustomerCare@united.com	–	united.com

Tucson International Airport (TUS)Terminal Information At Length

The TUS (Tucson International Airport) has a single terminal. Navigating the terminal seems easy and stress-free. It is important for passengers to know which gate their airline departs from: A or B. The main terminal has two levels: the upper and the lower. Here is what you will find on both levels. 

Upper Level

The upper level is designated for departures. You will also find the airlines’ check-in counters alongside the entrances to Concourse B and Concourse A. 

Lower Level

The baggage claim for the arriving passengers is situated on the lower level. There are also options for ground transportation here. 

American Airlines, Alaska Airlines, and Delta Airlines use the B Gates at the main terminal’s west end. On the other hand, United Airlines, Frontier Airlines, Sun Country, and Southwest use the A Gates to the main terminal’s east side. 

What Services Does the Tucson International Airport Provide Passengers With?

Tucson International Airport offers passengers a range of services and amenities. Here are some of them mentioned below: 

Emergencies

For any medical or police emergency, dial 911 from the courtesy phones at the airport or from your mobile phone. 

Baggage Scales

The airport has several baggage scales at the airline check-in counters to help passengers weigh their baggage before checking it in. This way, they may avoid any hassles with oversized baggage at the check-in counters. 

Pet Relief Areas

To give your pets time to relieve themselves and even relax during their journey, the TUS Airport has four pet relief areas. They are located outside the baggage claim zone on the main terminal’s lower level. You will find them along the exits near baggage carousel 1 and 7. You can even locate the pet relief areas beyond the security checkpoints of Concourses A and B. The areas are equipped with containers and bags for solid waste disposal. 

Computer Workstations

If you wish to quickly complete an assignment and submit it before you board your flight, you have provisions for the same at the Tucson International Airport. The reason is that the airport has workstations on Concourses A and B. The counters have electrical outlets suitable for charging laptops. Another icing on the cake is the free wi-fi services available across the airport. 

Kiosks for Cash-Card Conversions

Some airlines at TUS Airport don’t accept cash. For this reason, the airport has kiosks to support cash-to-card conversions. 

Lactation Suites

The airport has lactation suites on both concourses to provide nursing mothers with the privacy that they need during pumping or breastfeeding. The suites measure 4 ft by 8 ft and are equipped with a locking door, an electrical outlet, bench seating, and a fold-down table. Though the suites are designed for single-person use, they can accommodate the nursing mother, her kid, and other children. At Concourse A, the suite is close to Gate A3; at Concourse B, the suite is adjacent to the El Charro Café. You can download the Mamava App or call their helpline at (520) 573-8182. 

Information and Paging

For details about the information and paging services at Tucson International Airport, contact (520) 573-8100. 

Luggage Carts

You can rent Smart luggage carts at different locations across the terminal. 

Departing passengers will find these carts at the following locations: 

• Near the parking garages
• At the Rental Car Center (ground floor), close to the elevators
• Outside the curb at the departures level roadway (main terminal)

Arriving passengers (for domestic flights) will find the luggage carts in the baggage claim area (lower level). 

For all international arrivals, baggage claim is at the Federal Inspection Services facility. The charge for renting a baggage cart is $6. When you return the luggage cart to the machine, you will receive a 25-cent reward. 

Express Shipping and Mail Boxes

Ned to post any last-minute letters before your flight? Well, you needn’t worry. The TUS Airport has mailboxes at the following locations: 

• Terminal’s east side at the airline ticketing counter, in the lobby area
• Terminal’s west side at the American Airlines’ check-in counter’s lobby area
• Adjacent to the United Airlines’ check-in counter (you will find a drop-off box for Federal Express)

Meeting Rooms

Those looking for a convenient, quiet ambiance for a professional meeting may head to the meeting rooms at the Tucson International Airport, located on the 2nd level of the terminal, pre-security. You may rent them for your convenience. To reserve in advance, call  (520) 573-8100. 

Smoking

You cannot smoke within the airport premises. You will find a designated smoking zone outdoors at the following locations: 

• Main terminal – ticketing and baggage levels at the east and the west ends

To comply with Arizona laws, the Tucson International Airport does not permit smoking, vaping, or e-cigarette use anywhere within the terminal. The smoking areas are locatedUse of  20 feet from the entrance to prevent tobacco smoke from entering the building. Use of marijuana in limited amounts in Arizona is permissible; however, smoking it in public areas like the airport isn’t allowed. 

Military Lounge

The TUS Airport has a Military Lounge on its premises for active-duty military personnel, where they can unwind and relax before their journey. The lounge is located in the baggage claim area, adjacent to baggage carousel 4. Some amenities at the Military Lounge include chairs, TV sets, sofas, a refrigerator, a coffee maker, charging stations for electronics, and more. 

Water Fill Stations

Water fill stations are near water fountains in Concourses A and B and are available for free. Passengers may fill their empty containers upon clearing the TSA security checks. 

TUS Warm Welcome Volunteers

The customer service agents at the airport are the warm welcome volunteers who assist travellers with all of their queries. The airport is also seeking volunteers to assist customers with their concerns. Interested individuals may fill out the form online. 

Wi-fi Services

You will find free wi-fi services across the terminal. All you must do is connect to their network, Fly-Tucson-Free-WiFi, and get started. 

Banking Services

The TUS Airport has three ATM machines at the following locations: 

• First and second levels 
• B Terminal past the TSA security checkpoints 

You will also be provided with currency exchange services for pesos in all of these ATMs. 

Shops And Stores At the Tucson International Airport

The Tucson International Airport has several restaurants and stores to eat and shop to your heart’s content. Here is the list given below: 

Name of the shop	Operation hours	What do they specialize in?
Arroyo Trading Post	4:15 am to 7:00 pm	News, gifts, travel accessories, including disinfectant wipes, face masks, and
Barrio Brewing Co
Beyond Bread	3:30 am to 4:30 pm (Daily)	Hand-crafted breads, soups, salads, sandwiches, and hand sanitizers, alongside baked goods, hot coffee, and sandwiches
Built Custom Burgers	10 am to 6;00 pm	Burgers and fries
Bruegger’s Bagels	4:00 am to 5:00 pm	New York-style bagels, sandwiches,, and hot and cold coffees
Dunkin’ Donuts	4:00 am to 3:00 pm	Doughnuts and coffee, alongside other beverages, bagels, breakfast sandwiches, as well as baked goods
El Charro Café	4:00 am to 7:00 pm	Mexican cuisine and coffee
Empire Pizza	10:00 am to 6:00 pm	New York-style pizza prepared with the finest ingredients
Fort Lowell by Hudson	4:30 am to 7:45 pm	News, sundries, travel accessories, and gifts
Gates Pass by Hudson	4:15 am – 7:15 pm	News, sundries, travel accessories, and gifts
Ink by Hudson	4:30 am gto 6:45 pm	News, books, gifts, and travel accessories
Mission Market – Belkin	4:30 am to 6:15 pm	Belkin products that help simplify and empower your life
Mission Market – Spirit	4:30 am to 6:15 pm	Unique designer items
Mission Market – Sunglass Icon	4:30 am to 6:15 pm	Designer sunglasses from unique brands like Gucci, Ray Ban, Chanel, and so on
Sir Veza’s Taco Garage	4:00 am to 7:00 pm	Craft beers (both local and national), Mexican food, hamburgers and fries
The Maverick	10:00 am to 6:00 pm	American food and draft beer teamed with soothing music
Thunder Canyon Brewstillery	9:00 am to 6:00 pm	Locally brewed drinks and amazing food
Tiendita – Arizona Sports	8:00 am to 5:00 pm	Logo sports gear (of Arizona Wildcats)
Tiendita – Flavors of the Southwest	8:00 am to 5:00 pm	Helps you enjoy the flavors of the Southwest
Tiendita – Kids Works	8:00 am to 5:00 pm	Kids accessories
Tiendita – Spirit	8:00 am to 5:00 pm	Unique items of the Southwest and Arizona

Tucson International Airport – Lost and Found Services

If you have lost your item in the airport terminal, parking facilities, or the parking shuttle, you may head straight to the TAA (Tucson Airport Authority) lost-and-found office. You also need to fill out a form with all essential details, including your name, contact information, email address, the date and location where your item was lost, and more. Here are some things that you must make note of: 

• The staff preserves the found items while trying to locate the real owners.
• Items retrieved from the terminal, parking lot, or parking garage are secured for 30 days before disposal. 

If you left any item at the TSA checkpoint at the TUS Airport, you may contact them at 520-806-8889. If you left your belongings at another airport, call the toll-free number 1-866-289-9673. 

If you have left an item on a plane, contact the respective airline, as each has its own policy for handling misplaced items. If your baggage is delayed, you must file a report with your airline before you leave the airport. Most airlines have offices for baggage services at the lower levels, staffed during arrivals. 

• Alaska Airlines – Baggage tracking: 1-877-815-8253
• Delta Airlines – Baggage service office for TUS: (520) 741-6213
• Sun Country Airlines – Customer Service: (612) 970-3576
• American Airlines – TUS Baggage service for TUS: 520) 640-6636
• Southwest Airlines – Delayed/Damaged baggage: 1-888-202-1024/TUS Baggage Service: (520) 833-5078
• United Airlines – Baggage service center: 1-800-335-2247/Baggage service office: (520) 573-5342

Tucson International Airport Parking Lot Details

TUS has a parking lot for passenger convenience. You may be flying with your family, for pleasure, or on business. The airport has parking suited to your needs. They offer covered, uncovered, and garage parking. They are all within walking distance or can be reached conveniently by shuttle. You may reserve the parking space with ease. Check the options TUS offers and the prices. Choose the one that is convenient for you. If you haven’t made any reservation yet, drive up to avail of the first-come, first-served park at the provided parking options. 

The different parking services offered by TUS Airport include:

• Garage 
• Daily 
• Hourly
• Economy Surface
• Economy Covered

Here are the ways to reserve your parking at the TUS Airport: 

• Select the time and date 
• Select the parking type you prefer 
• Complete all the required information
• Confirm the dates of entry and exit, alongside the time
• Complete the payment details 
• You are good to go!

After you have reserved your space, you will get a confirmation by email. It will contain your parking details and reservation reference number. You can book from 24 hours to 6 months in advance of your arrival. 

Transportation Options At the Tucson International Airport

The TUS Airport has several transportation options available to ensure passengers can commute with ease and convenience. Let us discuss a few of them below: 

Taxis

The two tax companies in contract with the TUS Airport are:

• Yellow Taxis – (520) 300-3000
• VIP Taxi – (520) 300-3000

Although Arizona doesn’t regulate rates, the two taxi companies are under contract with TAA, which sets the rates. The fares begin at $7, and after that, it is $3 for each mile. The minimum fare is $20, and traffic delays may incur an additional charge of up to $35/hour. 

App-based Rides

The app-based rides with services at the TUS Airport include Lyft, Uber, Hum, and Turo. Those who have booked through the app must follow the proper signage to connect with their drivers. It is also worth noting that drivers and cars don’t wait at the pick-up point. In cfact they will only arrive when you book them via the mobile application. Departing passengers who booked through the Uber and Lyft apps will be dropped off at the curb in front of the terminal, adjacent to their airline. 

For TURO passengers, vehicles are parked at any of the three facilities, including the hourly lot. Economy lot, Parking garage. 

Rental Cars

Several car rental companies operate from TUS Airport. Their counters are located at the Rental car center outside the main terminal’s east exit. Follow the signage to reach the respective rental car centers. Check out the rental car companies at the TUS Airport: 

Name of the company	Reservation	Local	Hours of Operation
Alamo	1-800-327-9633	1-844-370-9822	5 a.m to 8 p.m everyday
Avis	1-800-331-1212	(520) 294-3662	6:30 a.m to 12:30 a.m. everyday
Budget	1-800-527-0700	(520) 573-2025	6:30 a.m.to 12 midnight everyday
Dollar	1-800-800-4000	(520) 434-3420	8 a.m.to 12  amevery day
Economy	520-220-5135	–	9 am to 5 pm every day
Enterprise	1-800-736-8222	1-844-370-9821	5 am to 11:59 pm daily
Hertz	1-800-654-3131	(520) 434-3400	8 a.m.to 12 am (every day)
National	1-800-227-7368	1-844-370-9823	5 am to 11:59 pm daily
Sixt	1- 888-749-8227		7 am to 10 pm daily

Public Transit

There are two routes on Sun Tran, the public transit system of the area, making daily stops at the TUS Airport. The bus stops at the main terminal. Follow the signage to the ground transportation system. Then, exit the baggage claim area, and after that, cross the roadway. When you see the first island, look to your right, and you will see the Sun Tran stop. The best part is that you do not have to pay any fee to use the Sun Tran. 

Accessibility Services At The Tucson International Airport

The TUS Airport authorities do their utmost to ensure travel is easy and less stressful for everyone, particularly individuals who require extra care and assistance. Let us check out a few of them:

• If you need any wheelchair or special assistance, contact your airline directly.
• Travelers needing extra assistance and care at TSA checkpoints must use the TSA Cares service. Call at least 72 hours before the flight’s departure. You can call their toll-free helpline at 855-787-2227.
• For those who are blind or have low vision, the TUS Airport provides Aira at no charge. Through this app, people with visual impairments can connect with a visual interpreter who guides them through the airport. 
• The TUS Airport is a part of the Sunflower Lanyard program, ideal for those with a hidden disability like autism, dementia, and so on. It is a way of letting the staff know you need additional help. Collect the lanyard from any ticketing counter. You can even go to the first floor, where you will find the badging office of TAA, and get your lanyard there. 

Security Wait Times at TUS Airport

In most cases, security wait times at Tucson International Airport are less than 15 minutes, except during peak seasons or busy days. To elaborate, early mornings before 8 are quite busy. Similarly, during mid-day from 11:30 am – 1:00 pm, there is an increased rush as well. Tucson doesn’t observe daylight saving time. So, the airlines need to adjust their schedules accordingly. From November to early March, when the United States observes standard time, the peak hours are postponed by an hour. 

You will find two checkpoints at the A and B gate entrances. They open by 4 in the morning or within 2 hours of the first flight of the day. They close after the final departure happens. There is a checkpoint at the C gates as well that opens when there are scheduled flights from that particular terminal. 

Interactive Map of the TUS Airport

When you have the interactive map of the TUS Airport at hand, exploring the facility becomes easier and seamless. Using the map, you can locate key locations such as parking areas, shops, restaurants, shuttle stops, and more. 

Conclusion

This was the Tucson International Airport at a glance. The airport offers several amenities, including Wi-Fi, lounge access, and more, to ensure a comfortable journey for passengers. It is recommended to reach the airport at least 2-3 hours early so you can go through security checks comfortably and even have time to explore the airport to your heart’s content.

FAQs