At the airport, passengers often juggle with boarding passes, heavy luggage, coffee breaks, and phone chargers. And, in just a moment of distraction, something important can get left behind. It might be your tablet at the parking lot, your jacket in the lounge, or your headphones at security.

If this has happened to you at Perth International Airport, there’s no need to worry. Every year, thousands of lost items are handed over to passengers by airport staff. While not every item can be reunited with its owner, the PER Lost Property system helps travelers recover their belongings as smoothly as possible.

Wanna know more details about Perth Airport Lost and Found? This complete guide explains how the process works, who to contact, and what steps to take get back your belongings.

PER Lost and Found Department

The Lost Property team at Perth Airport manages items left behind in airport terminals. These include places such as food courts, shops, seating areas, parking, restrooms, check-in zones, and general walkways.

Because of the high volume of daily passengers, the airport strongly recommends submitting a lost property enquiry within seven (7) days of losing your item. The sooner you file your report, the better your chances of recovery.

When you submit an enquiry, you must provide detailed information about the item. The team compares your description with the retrieved items. And, if a match is found, a staff member will contact you directly. However, if an item remains unclaimed or unmatched, it may eventually be auctioned, with proceeds going toward local Western Australia charities. This ensures that uncollected items still serve a meaningful purpose in the community.

Perth Airport Lost and Found Fee

It is important to understand that Perth Airport does not charge any fee for recovering lost property. 

Lost Item at the Perth Airport Terminal?

If your belongings are misplaced inside the terminal building, you should submit a lost property enquiry directly to the Perth Airport Lost and Found department.

Fill Lost & Found Form

When filling out the online enquiry form, the team will ask you to provide personal and item details such as:

  • First and last name
  • Street address
  • City, state, ZIP/postcode, and country
  • Email address and phone number
  • Date the item was lost
  • Location where you believe it was lost
  • A detailed description of the item

Providing clear and specific details makes a significant difference. The more precise you are, the easier it is for staff to identify your property.

PER Lost and Found Formhttps://www.perthairport.com.au/at-the-airport/facilities-and-services/lost-property 

Lost Item on the Plane or in an Airline Lounge?

If you left your belongings onboard or inside an airline lounge, Lost and Found at Perth Airport will not handle those items. In these cases, you must contact your specific airline directly. Each airline manages its own lost property from aircraft cabins and lounge areas.

AirlineContact NumberOperating Hours (WST)
Qantas / QantasLink+61 (0)8 9270 9504(Monday to Friday) 9:00 AM – 1:00 PM 
Virgin Australia+61 (0)8 6168 6635(7 days a week) 9:00 AM – 5:00 PM 
Note: Check the official websites of other operating airlines at PER to report the misplaced items.

When contacting your airline, be ready to provide:

  • Flight number
  • Travel date
  • Seat number
  • A detailed description of the missing item

How to Contact Lost and Found at Perth Airport?

If your item was lost within the Perth Airport terminal or public areas, follow these steps:

  • Visit the official Perth Airport Lost Property webpage.
  • Complete the online enquiry form.
  • Submit your personal details and item description.
  • Wait for confirmation from the Lost Property team.
  • There is no charge for submitting a report or recovering your property.
  • Make sure you lodge your enquiry within seven days of losing the item, as delayed reports can reduce the likelihood of a successful match.
  • Keep your phone and email active, as the airport team will contact you directly if they locate an item that matches your description.

Perth Airport Lost and Found Office Hours

The Lost Property office operates on Monday, Tuesday, Thursday, and Friday from 8:00 AM  to 3:30 PM (WST). If you submit an enquiry outside these hours, your request will be reviewed during the next operating period.

What Happens to Unclaimed Items?

Not every lost item is successfully matched with its owner. When belongings remain unclaimed after a designated holding period, they may be auctioned. The proceeds from these auctions support local Western Australian charities. This system ensures that even if items are not returned, they contribute positively to the community.

Need More Help? Contact Perth Airport Agents!

If you are unsure whether your item was lost in the terminal or onboard an aircraft, contacting the airport staff can help clarify the next step. Airport staff can guide you toward the correct department and explain whether you should go to the Lost Property team or your airline.

Address32 Boud Ave, Perth Airport, WA 6105, Australia
Airport Phone Number+61 8 9478 8888
Customer Service+61-8-9478-8862
Official Websitehttps://www.perthairport.com.au/

Last Words!

Whether it is a valuable electronic device or a sentimental personal item, the stress of losing a precious item is real. While recovery is never guaranteed due to the large volume of lost items each year, many passengers are successfully reunited with their belongings simply because they acted quickly and followed the proper steps to report items at Perth Airport Lost and Found.

FAQs

How to recover lost items from the Lost and Found at Perth Airport?

You can submit a lost property enquiry through the official Perth Airport website with detailed information about your item.

Is there a PER Lost and Found fee to recover lost property?

No. Perth Airport does not charge a fee for recovering lost items.

How long do I have to submit a lost property enquiry at PER?

The airport recommends that you submit your enquiry within seven (7) days of losing the item.

Who do I call if I left something at the Perth International Airport?

All you need to do is fill out the Perth Airport Lost and Found form and share details.

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