Lost and Found at San Francisco International Airport
Misplacing an item during your trip can make you lose your cool, but SFO’s lost and found Services aim to make it less of a hassle through efficient management. If you lost something at a security checkpoint, a terminal, or on airport transport, this guide will familiarize you with the exact steps to finding it and getting it back in no time.
Top Information Summarised
The top details are summarised here and presented in a quick and clear manner:
| Airport Name | San Francisco International Airport, P.O. Box 8097, San Francisco, CA 94128. |
| Address | Terminal 1 (B gates), Terminal 2 (C and D gates), and Terminal 3 (E and F gates) |
| Location for Domestic Flights | International Terminal (A and G gates) |
| Location for International Flights | International Terminal (A and G gates) |
| SFO Lost & Found Contact Line | 650.821.7014 |
| Security Checkpoint Lost & Found Helpline | 800.764.8050 |
| Hours of Operation | 8:00 a.m. – 5:00 p.m. PST, Monday – Friday |
| Lost and Found Email Contact: | LostandFound@covenantsecurity.com |
Where to Report Lost Items at San Francisco International Airport (SFO)?
1. Items Lost on an Aircraft
In case you have left an item on the airplane, the very next thing to do is to get in touch with your airline. As airlines are responsible for items lost during the flight, they can assist you in finding the things you left on board. Below is detailed information from different airlines to help you find support for your lost or found items.
| Aircraft | Location | Contact Details |
| Aer Lingus | Harvey Milk Terminal 1 | 1.516.622.4222 |
| AeroMexico | International Terminal A | 800.237.6639 |
| Air Canada | Terminal 2 | 888.247.2262 |
| Air China | International Terminal G | 800.882.8122 |
| Air France | International Terminal A | 800.237.2747 |
| Air India | International Terminal A | 650.821.8830 |
| Air New Zealand | International Terminal G | 800.262.1234 |
| Air Premia | International Terminal A | 213.626.2083 |
| Alaska | Harvey Milk Terminal 1 | 800.252.7522 |
| American | Harvey Milk Terminal 1 | 800.433.7300 |
| ANA | International Terminal G | 800.235.9262 |
| Asiana | International Terminal G | 800.227.4262 |
| Avianca | Internatal Terminal A | 800.284.2622 |
| Breeze | Terminal 2 | 1.501.273.3931 |
| British Airways | International Terminal A | 800.247.9297 |
| Cathay Pacific | International Terminal A | 650.821.1888 |
| China Airlines | International Terminal A | 800.227.5118 |
2. Lost on the SFO Shuttle Bus:
If any personal items are left on the shuttle bus that is taking you to the long-term parking lot or rental car center, you should definitely contact the SFO shuttle bus company by calling 415-915-9760.
3. Public Areas (Terminals, Garages, AirTrain):
If you have lost something in the public zones that include airport terminals, parking garages, or the AirTrain, then you should get in touch with SFO’s Lost & Found, which is managed by the San Francisco Police Department.
- Location: Terminal 1, Arrivals Level, near Domestic Garage Core C Tunnel
- Hours: Daily, 8:00 a.m. to 10:00 p.m.
- Phone: 650-821-7014
- Email: sfolostandfound@flysfo.com
In a situation where your call is not answered, make sure that you leave all the details of the information: your name, contact, what it is that you lost, as well as the place and time where you lost it.
4. Security Checkpoints
If you have lost something at a TSA security checkpoint, it is a matter that Covenant Aviation Security handles.
- Hours: Monday to Friday, 9:00 a.m. to 3:00 p.m.
- Phone: 650-457-2670
- Email: lostandfound@covenantsecurity.com
Again, if voicemail picks up, leave your name, contact info, item description, and when/where you left it.
Essential Contact Numbers You Need at SFO Airport
Be ready for your trip by having a glance at the contact numbers that are a must-have at SFO Airport. If you need help with your flight or in case of an emergency, these are the numbers that any traveler should keep close at hand.
| Emergency and Security | ||
| Service/Department | Primary Contact (Phone/Web) | Email/Notes |
| Police (Emergency) | 911 | Use only for life-threatening emergencies. |
| Police (Non-Emergency) | 650.821.7111 | |
| U.S. Customs & Border Protection (CBP) | 650.837.2876 | |
| Transportation Security Administration (TSA) | 866.289.9673 | www.tsa.gov (General info) |
| TSA PreCheck® Enrollment Center | 650.266.1900 | |
| Global Entry US CBP Enrollment Center | 650.877.4006 |
| Parking, Ground Transportation, and General Services | ||
| Service/Department | Primary Contact (Phone) | Email/Notes |
| Airport Paging | 800.435.9736 | |
| Airport Parking | 650.821.7900 | |
| Parking Reservations Assistance | 833.350.3010 | sfoparkingreservations@spplus.com |
| Baggage Storage/Travel Agency | 650.877.0422 | |
| #SFO FREE WIFI Support | 855.415.9434 | |
| Airlines | Contact carrier directly. | |
| Ground Transportation | ||
| Signature Flight Support | 650.877.6800 |
Conclusion:
SFO’s Lost & Found system is designed to manage any kind of situation, from things left on board a plane or items that have been lost in the airport terminals or transport. If you follow the proper steps and contact the appropriate department, you will be able to find your belongings. With SFO’s Lost and Found Services, you remain calm and assured while traveling, as you know that a dependable backup system is there to give you a hand in case you lose something.
FAQs
Items found in public areas are generally held for a short period of time, usually 90 days, which varies according to the type and the condition of the item.
Yes, a person is allowed to pick up an item on your behalf if they are carrying your signed authorization letter and their own valid photo ID.
No, SFO does not charge a fee for claiming lost items, but shipping costs may apply if you request mailing.
You need to mention your full name, contact details, the detailed description of the item, the airline or the terminal you used, the date and time when the item was lost, and any features that could help identify it.
Yes, if you file your report, you will get updates about your case through email or phone, depending on the department that is in charge of your case.