Adelaide International Airport (ADL)
Adelaide Airport, also called Adelaide International Airport, is the main airport for Adelaide, South Australia. It is just 6 km from the city center and manages both domestic and international flights. From its one main terminal (T1), you can fly to over 30 destinations across Australia, Asia, Oceania, and even North America.
Are you wondering where to check in, grab a bite, or catch your flight on time? Keep reading to find out everything you need about Adelaide International Airport – the terminals, airlines, food options, shopping outlets, and other facilities.
Snapshot of Adelaide Airport (ADL) Information
Whether you are flying domestically or internationally, having these basic details about Adelaide International Airport beforehand can help you navigate more easily.
Below is a clear and complete table with key information:
| Category | Details |
| Airport Name | Adelaide International Airport |
| Address | Sir Richard Williams Avenue, Adelaide Airport, SA 5950, Australia |
| IATA Code | ADL |
| Passengers | 8,731,244 passengers |
| Opened | 16 February 1955 |
| Airport Type | Public airport |
| Terminal | One ( T1) |
| Hub For | Virgin Australia |
| Serves | Adelaide, South Australia |
Contact Details
You can use the credentials listed below to contact the ADL customer service team.
| Phone | +61 8 8308 9211 |
| Official Website | https://adelaideairport.com.au/ |
| https://www.facebook.com/AdelaideAirport | |
| https://www.instagram.com/adelaideairport/ | |
| YouTube | https://www.youtube.com/@AdelaideAirportADL |
| Twitter (X) | https://twitter.com/adelaideairport |
Adelaide Airport Terminal
Adelaide Airport (ADL) has one modern terminal, called Terminal 1 (T1), which is used for both domestic and international flights. The main terminal is divided into four areas: Level 1, 2, 3 & 4. The ground floor is for arrivals and baggage collection, while Level 2 is where passengers check in for their flights.
All arrival and departure formalities are completed within this single terminal. Flyers can also enjoy a wide range of facilities, including food outlets, shops, and services, to make their travel comfortable and convenient.
Airlines Operating at ADL Airport
Adelaide International Airport is served by a mix of domestic, regional, charter, and international airlines. The airport handles both passenger flights and cargo services, connecting Adelaide to destinations across Australia and overseas.
Below is a list of airlines operating at ADL, along with their customer service contact numbers:
| Airline Name | Customer Service |
| AirAsia | – |
| Air New Zealand | 13 24 76 |
| Alliance Airlines | fllights@allianceairlines.com.au |
| Cathay Pacific | +61 131 747 |
| China Southern Airlines | +86 20 2239 5539 |
| Emirates | 1300 303 777 |
| Fiji Airways | 13 34 54 |
| Jetstar | 13 15 38 |
| Malaysia Airlines | 13 26 27 |
| Maroomba Airlines | +61 8 9463 4900 |
| National Jet Express | 0498 209 312 |
| Platinum Aircraft Charter | 1300 856 597 |
| Qantas | 13 13 13 |
| QantasLink | 13 13 13 |
| Qatar Airways | 1300 340 600 |
| Regional Express (Rex) | 13 17 13 |
| Sharp Airlines | 1300 556 694 |
| Singapore Airlines | +61 2 7209 4388 |
| United Airlines | 13 17 77 |
| Virgin Australia | 13 67 89 |
ADL Welcome Desk
Need help while at Adelaide Airport? The Welcome Desk is your go-to spot for any airport questions or local information. The team can assist with directions, services, or general enquiries.
Opening Hours:
- Monday – Friday: 7:30 AM – 9:30 PM
- Weekends: 7:30 AM – 5:30 PM
You can also call the Welcome Desk for general enquiries at (08) 8308 9211.
For feedback, compliments, or complaints, you can submit your comments through the airport’s online feedback form. If your lost item was retrieved you may come and collect it during the desk hours. You are even free to pick up a lanyard if you have booked online, and request for a face mask if requires, which is absolutely free.
Adelaide Airport Security Wait Times
Your safety is quite important at Adelaide Airport. Everyone heading into the secure areas of the terminal must go through security screening. The airport is monitored with CCTV to help keep everyone safe.
Security lines usually move quickly and often take around 20 minutes due to efficient processes and new 3D scanners. But during busy times, like Monday mornings or early hours, lines can be longer. So, to be safe, plan to arrive at least 1 hr before domestic flights and 2–3 hours before international flights.
Modern Services and Amenities at ADL Airport
Flying to or from Adelaide Airport? You are very close to taking advantage of their facilities, which will make your travel more enjoyable and manageable.
Free Wi-Fi
Adelaide Airport offers free Wi-Fi throughout the terminal. You can check emails and scroll through social media while you wait for your specific flight. To connect, you can choose “Adelaide Airport Free Wi-Fi” from the wireless settings and follow the login instructions. If you do not find the login instructions, you can navigate to any website, and you will be connected.
Atura Adelaide Airport Hotel
For early flights, late arrivals, or just a stress-free, relaxing stopover, this hotel is the perfect place, located right next to the terminal, connected via a ground-floor walkway. The hotel has over 160 stylish rooms, free Wi-Fi, a lively restaurant and bar, and meeting spaces for business travellers.
Baggage Storage Lockers
Want to explore the airport or city without your bags? No worries; storage lockers are available on the ground floor of the multi-level car park near the car rental offices. You can leave your belongings safely and collect them later. If you need the locker for longer than your original booking, the extra time will be charged when you return. For more details, contact SmarteCarte on 1800 808 251.
Pet Services
If you are travelling with your furry friend, Adelaide Airport makes it easy to arrange care. Pak Fresh handles pet travelling on Virgin Australia flights. They have a lodgement at 2 Comley Street (opposite to the Pak Fresh offices). Pets travelling by Qantas flights are looked after at the Qantas Freight Domestic Terminal located on Sir Richard Williams Avenue. Make sure to contact your airline directly to book and confirm their requirements before travelling.
Currency Exchange & Banking Services
Need some cash before or after your flight? Travelex stores are available on the Ground Floor close to the International Arrivals. You will even find them on Level 2 after the Security. There are also ATMs near the Seed store at Level 2, and other locations, for which you may look at the interactive map.
Medical Services & Pharmacy
Your safety and health are a priority. The ADL Airport pharmacy has prescriptions, motion sickness remedies, over-the-counter medicines, sunscreen, supplies for first aid, and other travel amenities that you may require. If you suddenly feel unwell or have been wounded or injured, you needn’t worry. The airport has first aid facilities and trained staff to assist you with the same.
Additionally, the South Australian Ambulance Service is less than 1 km away, airport fire and rescue paramedics are always on call, and AEDs (defibrillators) are located throughout the terminal. In an emergency, you can simply dial Triple Zero (000).
Travel Lounge: Plaza Premium
If you are flying internationally, the Plaza Premium Lounge on Level 1 (past international departures security) is a great place to relax. This premium lounge offers comfortable seating, freshly prepared meals and snacks, showers, quiet areas for work or reading, charging points, and fast Wi-Fi. All international travellers can use the lounge without any pre-booking.
Facilities for Family
While the new play zone at ADL is under construction, families can still keep children entertained with toys, colouring books, and children’s books available at airport stores. A visit to the Vickers Vimy exhibition is also a fun way to explore Adelaide’s aviation history.
Bike Parking and Cyclist Facilities
If you are cycling to the airport, there are bicycle parking areas and facilities available throughout the airport precinct to help flyers travel sustainably.
Shower Facilities
Need to freshen up? Showers are available in three locations: on the Ground Floor, behind Gate 16 on Level 2, and behind Gate 18 in International Departures on Level 2.
Postal Services
If you need to send letters or parcels after reaching the airport, the Post Office is located in Export Park, to take care of your mailing needs.
Smoking Areas
Smoking is not allowed inside the terminal, but there are designated smoking areas. You can find them on Level 2 at both ends of the terminal and on the Ground Level at the southern end.
Places of Worship
These are quiet spaces apt for those who want to pray or reflect in the course of their journey. The domestic prayer room is on Level 2, between Rip Curl and NewsLink, while the international prayer room is located after immigration, near the escalator and stairs at the ADL building.
Move Around the Adelaide International Airport Easily
Getting to and from Adelaide International Airport is very easy and affordable, with plenty of options to suit every traveller.
Taxis
The taxi rank is just outside the terminal—when you exit, turn left and follow the signs for the “Taxi Rank.” Taxis run daily from 3:15 am to 11:30 pm. There’s a $4.50 service fee on all taxi fares leaving the airport, with $4 going to Adelaide Airport and $0.50 to the State Government.
Rideshare (Uber, Ola, DiDi)
Rideshare pick-ups are in a designated area to the left of the Terminal Car Park. All you need to do is just follow the rideshare signs through the plaza, cross at the pedestrian lights, and you will find the pick-up zone on your left. A $4.50 service fee also applies here.
Chauffeur Services
If you are using a chauffeur service, talk to your driver about the most convenient meeting spot. Most chauffeurs meet passengers inside the terminal at the bottom of the main escalators near baggage claim, then escort you to Level 4 of the P1 Terminal Car Park. Some may pick you up directly at Level 4, next to the lifts, so it is a good idea to confirm with your driver.
Wheelchair-Accessible Transport
Need an accessible ride? Adelaide Access Taxis can be booked at 1300 360 940. Some rideshare apps like Uber WAV also offer wheelchair-accessible vehicles. Moreover, the taxi rank team can also help you arrange an accessible option if needed.
Shop, Dine, and Relax At the Adelaide International Airport
At Adelaide Airport, there is plenty to eat, drink, and shop while you wait. You can easily grab a coffee, enjoy a meal with your family, or pick up travel essentials and gifts. Whether you are arriving, leaving, or waiting for someone, the ADL airport shops and restaurants make it easy to relax and enjoy your time.
| Name | Opening Hours |
| PLACES TO EAT | |
| 100 Miles | 5:00 am – 8:00 pm daily |
| ADL Grounds Bar | 6:00 am – 9:00 pm daily |
| Atura Adelaide Airport (Hangar Bar & Grill / Meeting Point Café) | 6:00 am – 10:00 pm daily |
| Boost Juice | 6:00 am – 8:00 pm daily |
| Coopers Alehouse | 5:00 am – 9:30 pm daily |
| Departure Bar | 5:00 am –7:00 pm daily |
| EARL | 4:00 am – 8:00 pm |
| Hawker Bar | 5:00 am – 8:00 pm daily |
| Krispy Kreme | 5:00 am – 10:00 pm daily |
| McDonald’s | 5:00 am – 7:00 pm daily |
| Muffin Break | 5:00 am – 7:00 pm daily |
| SOHO Coffee Roasters | 4:30 am – 8:00 pm daily |
| Soul Origin | 4:30 am –7:00 pm |
| Southern Providore | 5:00 am –6:00 pm daily |
| Subway | Mon–Fri 6:30 am–10:00 pm, Sat–Sun 8:00 am–9:00 pm |
| Sushi Sushi | 5:00 am – 7:00 pm daily |
| The Pantry | 5:00 am – 7:00 pm daily |
| Nom Nom | 4:00 am –9:00 pm daily |
| SHOPS | |
| Airport Pharmacy | 7:00 am – 7:30 pm |
| Discover Adelaide | Mon–Fri & Sun 5:00 am–9:30 pm, Sat 5:00 am–8:00 pm |
| Globite | 6:00 am – 8:00 pm |
| JB Hi-Fi | 7:00 am – 7:00 pm |
| Kathmandu | Weekdays 5:00 am–8:00 pm, Sat 6:00 am–6:00 pm, Sun 6:00 am–8:00 pm |
| LEGO Kaboom | Sun–Fri 5:00 am–9:30 pm, Sat 5:00 am–8:00pm |
| Mecca | 6:00am – 8:00pm |
| Mimco | 7:00 am – 7:00 pm |
| Oxford | 7:00 am – 7:00 pm |
| Rip Curl | Mon–Fri 5:00 am–8:00 pm, Sat 6:00 am–6:00 pm, Sun 6:00am–8:00pm |
| Seed Heritage | 7:00 am – 7:00 pm |
| Shades | 7:00 am – 7:00 pm |
| The Chocolate Box | Mon–Fri & Sun 7:00 am–8:30 pm, Sat 7:00 am–7:00 pm |
| Travelex | 7:00 am – 7:00 pm |
| Unison | Sun–Fri 6:30 am–8:00 pm, Sat 7:00 am–6:00 pm |
| WHSmith | 7:00 am – 7:00 pm |
| Witchery | 7:00 am – 7:00 pm |
| PLACES TO RELAX | |
| Vickers Vimy Exhibition | 8:00 am – 8:00 pm |
Adelaide International Airport Parking Lots
The ADL Airport parking lots are convenient and easy to access. There is the valet parking service where the authorities at the parking area will park your car for you and also be ready with the keys and hand it over to you upon your return. Then there are the parking 1, parking 2, and parking 3 services as well. The P3 service is the most economical option of the lot.
Accessibility Services At ADL Airport
Adelaide Airport has several accessibility services for travelers with disabilities. Here is an insight into the same:
Adelaide Airport Disability Parking Lots
Adelaide International Airport has 26 designated disability parking spaces in the Terminal Car Park. All the parking lots (P1 Terminal Car Park, P2 Outdoor Car Park, P3 Long Term Car Park & Valet Parking) are conveniently located near lifts and terminal entrances for easy access. The spaces are distributed as follows:
- Level 2: 12 spaces
- Level 1: 6 spaces
- Levels 3 & 4: 4 spaces each
If you need assistance or want to reserve a space, you can contact the ADL parking team at (08) 8308 9380 or email carparkoffice@adelaideairport.com.au
Adelaide Airport’s Hidden Disabilities Program
Here is what you need to know:
Trained Staff and Accessible Facilities
Adelaide Airport is equipped with accessible facilities. Moreover, their trained team provides sensory rooms, hearing loops, sensory tools, and other supports to help travellers who need extra assistance.
Hidden Disabilities Sunflower Lanyard
The airport supports the Hidden Disabilities Sunflower program to help the staff recognise travellers who need extra time, clear communication, or flexibility. Before your trip, you can fill the online hidden disability request form. And, on the travel day, you can pick up your lanyard from the Welcome Desk, Level 0.
Opening hours:
- Monday to Friday: 7:30 AM – 9:30 PM
- Saturday -Sunday: 7:30 AM – 5:30 PM
Facility Dog Service
Adelaide Airport also offers a free 45-minute assistance dog service for travellers who may feel anxious or overwhelmed. Their trained facility dog, Elmo, provides gentle emotional support to anyone needing a calmer airport experience, including first-time flyers and travellers with hidden disabilities.
Service Hrs:
- Monday, Tuesday, Thursday & Friday: 9:00 AM to 5:00 PM
Please note that they are not available on Wednesdays, weekends, and public holidays.
Sensory Rooms
The sensory room is an ideal place for travellers who feel stressed or overwhelmed during travel, or for those who need a space to relax and unwind far away from the noise, and distraction. Common amenities in the room include adjustable soft lighting, comfortable seating, soft tactile items, and more. You can avail of the sensory maps to get a better insight into the quiet and busy areas across the terminal.
Get Help with Lost Property at ADL!
If you have lost something inside the terminal, the quickest way to get it back is by filling out the online Lost Property form. Make sure to include as many details as possible about the item, along with a local phone number and email address, so the airport team can contact you. Keep an eye on your inbox for updates.
Misplaced an Item on Flight?
Passengers who have forgotten their items on flights can directly connect with their specific airline to get their belongings back.
Lost Passports
Passports are handled differently. Any passports found in the terminal are given directly to the Australian Federal Police (AFP). If you have lost your passport, contact the AFP at 131 237 for help.
ADL Airport Maps
You can check the Adelaide Airport map to quickly find key areas like terminals, check-in counters, baggage claim, dining, shopping, lounges, and other facilities.
Conclusion
Now that you have reached this part of the guidebook, you know all the key information to make your time at Adelaide International Airport easier and more enjoyable. From finding your way around, grabbing a bite, shopping, using services, or just relaxing, everything is in your hands to travel without any stress.
Frequently Asked Questions!
Adelaide Airport is officially known as Adelaide International Airport.
Adelaide Airport is located in Australia, in the city of Adelaide, South Australia.
Several airlines operate flights into Adelaide Airport, including Alliance Airlines, Jetstar, National Jet Express, Qantas, Regional Express, and Virgin Australia.
Terminal 1 at Adelaide Airport is a multi-use terminal, serving both domestic and international flights.
To send an email to the officials for Adelaide Airport parking, you can use: carparkbookings@adelaideairport.com.au.
Yes, Adelaide Airport has a combined domestic and international terminal. Since 2005, all flights have been operated through this single terminal.
For international arrivals at Adelaide Airport, it usually takes around an hour to clear passport control and collect your baggage.
Yes, there are food options available at Adelaide International Airport for passengers. You can find innumerable bars, cafes, and restaurants.
Yes, you will find many parking lots at ADL that offer both short-term and long-term parking.
Yes, Adelaide Airport has both domestic and international flights. Several international carriers, including Emirates, Malaysia Airlines, United Airlines, and Qatar Airways, operate out of the airport.
Adelaide is Australia’s fifth-largest airport for domestic as well as international flights. It is South Australia’s aviation gateway, serving more than 8 million passengers annually.
For domestic flights, you must arrive at least one hour before the departure time, and for international flights arrive at least 2-3 hours in advance.