Phoenix Sky Harbor International Airport (PHX) Baggage Claim

Knowing the baggage claim areas at your arrival airport is essential, as that is where you will collect your luggage upon landing. At the same time, you must also know where to go if your baggage is lost or delayed. 

 Phoenix Sky Harbor International Airport (PHX) is Arizona’s largest and busiest airport, with over 20 airlines operating there each day. This article focuses on Phoenix Sky Harbor Airport baggage claim areas and provides detailed information on their locations. So let us get started.

Where is the Phoenix Sky Harbor Airport Baggage Claim Located?

When at the PHX Airport, you will find the baggage claim in two distinct locations as mentioned below: 

1. Terminal 3 
2. Terminal 4 

The ground level of the airport has the baggage claim areas for both terminals. For more detailed information on gate and door numbers, please refer to the interactive maps for both terminals. You will also learn about additional details beyond baggage claim, including check-in counters, pet relief areas, shops, and more. 

https://www.skyharbor.com/media/e4pmu5sl/terminal3level1.pdf – Interactive Map of Terminal 3 Baggage Claim 

https://www.skyharbor.com/media/nbcli1gx/terminal4level1.pdf – Interactive Map of Terminal 4 Baggage Claim 

PHX Lost and Found Information

If your baggage did not arrive at baggage claim, or if it was mishandled and damaged, you must contact your airline to file a claim and obtain the latest status. However, if you lost your luggage anywhere in the terminal, then you must head straight to Phoenix Harbor Airport’s lost and found office. The number to call is 602-273-3333. Their office hours are Monday through Friday, 8:00 am to 4:30 pm. If you call outside office hours, you may leave a voicemail or email LostAndFound@Phoenix.gov. 

The lost and found team’s supervisor mentioned that they store lost items for 10 days, after which clothes, water bottles, jackets, and hats are given away as donations to charitable non-profit organizations. However, the police department of Phoenix takes possession of electronic devices. Keys, however, are stored for up to 10 days. 

Important Contact Information of Phoenix Sky Harbor Airport

Here are PHX Airport’s contact details for your convenience. 

Conclusion

The PHX baggage claim is located in Terminals 3 and 4. To gain detailed insight into specific locations, use the interactive maps. However, if you lost your hand or carry-on bag on the aircraft, or if your baggage was lost or damaged, you must contact the relevant airline and file a lost-and-found claim with them. If you need any additional information about the airport, please visit their official website or call their helpline.

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