King Shaka International Airport (DUR)
While the journey itself may present challenges, King Shaka International Airport is strategically engineered to streamline your experience. As Durban’s main international airport, it serves as a vital link between the local “Golden Triangle” of cities and the rest of the world. For instance, the terminal is integrated, meaning you can find both domestic and international flights under one roof. In addition to its great location, the airport offers complimentary Wi-Fi and several premium restaurants for those who wish to grab a delicacy before their flight.
This guide covers everything you need to know about transport, parking, and check-in procedures at the DUR Airport. So, let’s jump into the details!
Quick Facts and Guide to King Shaka International Airport:
Locate everything you need at King Shaka International Airport quickly. Refer to the guide below for terminal maps, specific addresses, and vital passenger information.
| Category | Details |
| Name of the Airport | King Shaka International Airport |
| Airport Type | Public |
| Place it serves | Durban, South Africa |
| Opened | 1 May 2010 |
| Location | La Mercy, South Africa |
| ICAO Code | FALE |
| IATA Code | DUR |
| Hub for | AirLink |
| Focus city for | FlySafair |
| Terminals | One main passenger terminal |
| Airlines | Approx 10 airlines |
| Destinations | 12-14 destinations |
| Ground Transportations options | Taxis & ShuttlesCar RentalAirport Bus |
| Address | King Shaka International AirportKing Shaka DrLa Mercy, 4407KwaZulu-Natal, South Africa |
| Website | https://kingshakainternationalairport.co.za/ |
King Shaka International Airport Major Airlines
King Shaka International Airport (DUR) is the primary airport serving Durban and the KwaZulu-Natal region. It’s a busy spot for people traveling within South Africa for work and for tourists visiting from around the world. You will find plenty of local flights every day, along with several regional and international airlines. Here are some of the prominent airlines functioning at DUR.
- AirLink
- CemAir
- Cathay Pacific
- Kulula
- Emirates
- Eswatini Air
- FlySafair
- Fly Vetiv’Air (Begins 27 February 2026)
- LIFT
- Qatar Airways
- South African Airways
- Turkish Airlines
- South African Express
- Air Botswana
- Kenya Airways
- Singapore Airlines
- Thomas Cook Airlines
How Many Terminals does King Shaka International Airport Have?
You will find the passenger terminal at the south end of the airport. For easy flow, the building uses a split-level design: head to the lower level for arrivals and baggage claim, or the upper level for check-in and departures.
International Terminal at King Shaka Airport, located to the left of the main terminal complex, is engineered for high-capacity operations. It features two specialized A380 docking bays, providing the versatile infrastructure necessary to accommodate up to four A330 aircraft simultaneously.
What Essential Services Does King Shaka International Airport offer Travelers?
King Shaka is a world-class terminal designed with your comfort in mind. Specifically, it offers a wide range of helpful services for every kind of traveler. To help you prepare, this guide covers the most essential facilities you will find throughout the building.
- Information Desks:
The main information desk at King Shaka Airport is conveniently located in the arrivals hall. Their friendly, knowledgeable staff is ready to help with any general inquiries. Whether you have questions about flights or facilities, they are here to ensure your journey through the airport is seamless.
- Wi-Fi Access:
Enjoy seamless Wi-Fi connectivity at King Shaka Airport by joining the “#AirportsFree” network. Moreover, stay online throughout the terminal with complimentary access on any device. Please note that while the service is easy to use, certain data limits may apply.
- Baggage Wrapping:
To boost your security, consider having your luggage wrapped before checking in. You can find specialized stations located right in the departures hall. Additionally, this simple step helps protect your bags from damage or tampering throughout your entire journey.
- Porters:
Official porters can assist with carrying your bags for a small fee. Additionally, they are easy to find because they wear bright orange uniforms. Please look for the orange shirts if you need assistance with your heavy luggage.
- Medical & First Aid:
King Shaka International Airport’s 24-hour clinic is always open for emergencies or quick first aid. Whether you are feeling unwell from your travels or have a minor injury, their staff is ready to help. You can find them easily whenever you need medical support during your trip.
- Prayer Rooms:
King Shaka International Airport’s multi-faith prayer rooms for reflection and worship. You can find these peaceful spaces in the international departures terminal and the main terminal building. They are open to everyone and offer a calm environment to pause and pray before you continue your journey.
- ATM:
You will find banking convenience easily. Major South African banks provide several ATMs at King Shaka International Airport, strategically located in both landside and airside terminal areas to ensure quick access to funds before or after your flight.
- Bureau de Change:
For international travelers, currency exchange services are available in both the arrivals and departures halls at King Shaka International Airport. These Bureau de Change kiosks ensure you can quickly secure local or foreign tender before your flight or upon landing.
- Lounges:
The lounges at King Shaka International Airport, such as the Bidvest Premier and Umhlanga Lounge, offer a peaceful break from the crowds. You can enjoy free Wi-Fi, tasty snacks, and refreshing drinks. Moreover, if you need to freshen up, you can use the available showers. It’s an ideal, quiet space to finish some work or simply relax before your flight.
What Shops Are Available at King Shaka International Airport?
Elevate your travel aesthetic right in the terminal. Score the latest trends with duty-free shops at King Shaka International Airport, mentioned below-
- EM Native- 084 367 3428
Location- Airside Departures
- Galleri- (031) 207 5459
Location- Landside Arrivals
- Mabote Arts- 076 111 0843
Location- Airside Departures
- ABSA – ATM- (031) 408 1408
- Bidvest Bank Rennies Foreign Exchange- (032) 436 2625
Location- Landside Arrivals
- Nedbank- ATM
Location not specified
- Standard Bank – Branch- (032) 436 0240
Location- Landside Arrivals
- Exclusive Books- (032) 436 0051
Location- Airside Departures
- Exclusive Books- (032) 436 0051
Location- Landside Arrivals
- Jeep- (032) 436 6023
Location- Landside Arrivals
- Khasav- (032) 436 0058
Location- Landside Arrivals
- Quiksilver- (031) 940 0253
Location- Landside Arrivals
- Sneakers- (032) 436 6023
Location- Airside Departures
- Tie Stop- (032) 436 3060
Location- Landside Departures
- Big Five Duty Free- (032) 436 3045 / 3043
Location- International Arrivals & Departures
- Woolworths- (032) 436 0560
Location- Landside Arrivals
- Sunglass Hut- (032) 436 2627
Location- Landside Arrivals & Airside Departures
- Link Pharmacy- (032) 436 6177
Location- Landside Arrivals
- The Urban Retreat- (032) 436 0016
Location- Landside Arrivals
- Ice Watch- (011) 783 8310
Location- Airside Departures
- NWJ Fine Jewellery- (032) 436 2628
Location- Landside Arrivals
- Cellini- (032) 436 3023
Location- Airside Departures
- Moda Luggage & Leather- (032) 436 3023
Location- Landside Arrivals
- SA Post Office- (032) 436 2615
Location- Landside Arrivals
- Tax Refund- Location not specified
- Sky Games- (032) 436 0058
Location- Landside Arrivals
- Nike- (032) 436 6066
Location- Landside Arrivals
Where Can I Find Restaurants at King Shaka International Airport?
You can find restaurants at King Shaka International Airport using the directory below. We have mapped out all the best food spots by location to help you save time and enjoy your visit.
- Cape Town Fish Market- 032) 436 3018
Location: Piazza - Cosmic Candy- (032) 436 2612
Locations: Domestic Departures; International Departures & Airside - Fego Caffé- (032) 436 6203
Locations: Duty Free Mall; Domestic Departures - Kauai- (032) 436 6206
Location: Landside Arrivals- Food Court - Kentucky Fried Chicken (KFC)- (032) 436 0040
Location: Landside Arrivals- Food Court - Mugg & Bean- (032) 436 6002
Location: Piazza - Rhapsody’s- (032) 436 0044
Locations: Duty Free Mall; Domestic Departures - Sandwh?ch- (032) 436 6013
Location: Landside Arrivals- Food Court - Spur- (032) 436 6201
Location: Piazza - Steers- (032) 436 2722
Location: Landside Arrivals- Food Court - Sweet Treat- (031) 912 3426
Locations: Landside Arrivals; Landside Departures - The Airport Cellar- (032) 436 6018
Location: Landside Arrivals - Wimpy- (032) 436 0017
Location: Airside Departures
Is Parking Available at King Shaka International Airport?
Parking options at King Shaka International Airport are tailored to your schedule and budget. Their facility features a wide range of parking options- all safe, easy to find, and conveniently located, such as-
- Multi-Story Parkade:
Multi-Story Parkade is the main parking building with many covered bays, suitable for short and long stays, offering weather protection.
- Shaded Parking:
Shaded Parking is located near the main parkade, offering shaded bays at a lower rate for any parking duration. This is a cost-effective alternative to the multi-story parkade, well-suited for any duration, long or short.
- Long-Stay Parking:
Long-Stay Parking is ideal for extended trips, offers the lowest rates, and includes a free shuttle to the terminal for easy access.
- Pick-up and Drop-off Zone:
Pick-up and Drop-off Zone allows quick drop-offs, while pick-ups should use 20-minute free parking in the main parkade near the terminal.
What Transport Options are Available to Passengers at King Shaka International Airport?
Choose the transfer option that works for you. Compare King Shaka International Airport’s transportation options below to find your ideal match based on speed and cost
- Pre-Booked Shuttles & Private Transfers:
Pre-booked transfers offer comfort and certainty. Your driver meets you at arrivals with a nameboard and assists with luggage. Therefore, it suits families and business travelers. With fixed prices and no waiting, booking online 24 hours ahead is ideal.
- Ride-Sharing Services (e.g., Uber):
Ride-sharing apps offer a flexible, modern option. You can request a car from the airport’s designated pick-up area using your phone. As a result, it works well for solo travelers. However, prices may surge, and internet access is required.
- Metered Taxis:
Metered taxis are available directly outside the arrivals terminal. They are regulated and easy to use, with no prior booking required. Thus, they suit spontaneous travelers. While fares depend on traffic, drivers are familiar with local routes; just ensure the meter is switched on.
Where Can I Rent a Car at King Shaka International Airport?
The car rental desks at King Shaka International Airport are located directly across from the terminal building. It’s just a quick walk from the domestic arrivals area, where you will find plenty of well-known brands and great prices.
- Avis
- Budget
- Hertz
- Europcar
- Sixt
- Tempest Car Hire
- First Car Rental
Finding the Best Hotels Near King Shaka International Airport:
Make your trip easier by staying close to the terminal. Whether you need a quick nap during a layover or a place to relax after a long flight, finding a hotel at King Shaka International Airport is a breeze. We have options for every budget, such as-
On-site Hotel:
For added ease, there is an on-site hotel just steps from the terminal-
- Southern Sun OR Tambo International Airport: This is conveniently located just a short walk from the terminals. Therefore, it provides significant comfort for business travelers and anyone with tight connections, making transfers unnecessary and saving time and effort.
Hotels Near the Airport with Shuttle Services:
- Umhlanga and Ballito:
Umhlanga and Ballito are lovely beach towns, only 15-20 minutes from the airport. With plenty of places to stay, from fancy hotels to cozy apartments, they are perfect spots for a relaxing holiday near the ocean.
- Durban North:
Durban North is a calm suburb with a great local feel. You will find suitable places to stay, such as small hotels and guesthouses. It’s a comfortable, quiet spot that isn’t too far from the main city attractions.
King Shaka International Airport Security Wait Times:
If you are wondering about King Shaka International Airport’s security wait times, the news is great; it often takes less than 60 seconds to clear the line. Even immigration moves quickly, typically taking only about two minutes. To be safe, you should still arrive 2 hours early for domestic flights and 3 hours early for international flights, especially during busy holiday seasons when lines can be longer.
King Shaka International Airport Interactive Map:
We know that navigating a busy airport can be challenging, which is why the King Shaka International (DUR) interactive map is such a game-changer for our passengers. This user-friendly digital companion helps you find everything from check-in counters and medical clinics to over 50 retail and dining options. Check out this easy-to-use map of all their parking and transit spots. It helps you find your way around without the stress, leaving you plenty of time to grab a coffee and explore the terminal before your flight
Ways to Contact King Shaka International Airport:
If you have questions about services or layout, King Shaka Airport’s main information desk is here to help. Feel free to contact them for any general information you require.
| Call | Information Desk Phone: +27 (0)32 436 6758Airport Switchboard: +27 (0)32 436 6000 |
| Website | https://kingshakainternationalairport.co.za/contact/ |
Conclusion:
King Shaka International Airport (DUR) is the primary entry point to KwaZulu-Natal, designed to make travel through Durban effortless. The airport features a smart, integrated terminal layout that houses everything from a 24-hour medical clinic to a vibrant retail and dining “Piazza.” Thanks to consistently short security lines and quick transport links to the “Golden Triangle,” it’s a reliable, stress-free hub for both international jet-setters and domestic commuters.
FAQs
Yes, passengers can connect to the “#AirportsFree” network throughout the terminal. While the service is complimentary for all devices, please be aware that certain data limits may apply.
DUR airport has one main passenger terminal with a split-level design: arrivals and baggage claim are on the lower level, while check-in and departures are on the upper level. There is also a dedicated international section with A380 docking bays for large aircraft.
The King Shaka International Airport features duty-free shops, electronics stores, bookstores, clothing outlets, jewelry stores, and more. Key shops include Big Five Duty Free, Exclusive Books, Woolworths, Vodashop, Sunglass Hut, and Cellini, conveniently located in both arrivals and departures areas.
ATMs for major South African banks are located in both landside and airside areas. For currency exchange, Bureau de Change kiosks are available in both the arrivals and departures halls.
While the Southern Sun is a strong recommendation for proximity, the airport is also just 15–20 minutes from popular seaside hubs such as Umhlanga and Ballito, which offer a wide range of hotels and shuttle services.
Yes. Options include the Multi-Story Parkade (covered bays), Shaded Parking (near the main parkade), Long-Stay Parking (with free shuttle), and a Pick-up/Drop-off Zone. Parking caters to short visits or extended trips.
Absolutely. Car rental desks for major brands such as Avis, Hertz, and Europcar are located just a short walk from the domestic arrivals area, across from the main terminal building.