Logan International Airport (BOS)

Logan International Airport serves as the primary aviation gateway to Boston and the wider New England region. Conveniently located just minutes from downtown, it connects millions of travelers to domestic and international destinations every year. Moreover, the airport features multiple terminals equipped with modern facilities that enhance passenger comfort and efficiency. In addition, Logan International Airport offers seamless access to public transportation, including buses, shuttles, and rail connections. As a result, both business and leisure travelers enjoy smooth arrivals and departures. 

Take a moment to look over the airport’s map and services before your flight. Being prepared helps you feel more at ease as you move through security and find your gate, letting you focus on the excitement of the journey ahead.

Use this guide to navigate BOS Airport with ease, covering everything from terminals and transport to parking and nonstop flights.

A Complete Overview of Boston International Airport (BOS)

The table below provides a clear, complete overview of Boston International Airport. It covers everything from its location and number of terminals to the central hub, using key facts and figures to show how the airport operates.

Category	Details
Name of the Airport	Boston International Airport
Airport Type	Public
Opened	September 8, 1923
Serves	Greater Boston, Commonwealth of Massachusetts, New England
ICAO Code	KBOS
IATA Code	BOS
Hub for	Delta Airlines
Focus City for	JetBlue
Number of Terminals	Four lettered passenger terminals, A, B, C, and E, and 107 gate positions in total
Airlines Operating	Over 40 airlines
Annual Passenger Traffic	43.5 million passengers (2024)
Ground Transportation	Silver Line 1 (SL1), Logan Express, Private Bus Lines, Rideshare, Taxis, and Car Rentals
Destinations	Nonstop service to over 80 domestic and 50 international destinations
Owned & Operated By	Massachusetts Port Authority
Address	Massachusetts Port AuthorityOne Harborside Drive, Suite 200SEast Boston, MA 02128
Website	https://www.massport.com/logan-airport

BOS Airport Terminals In Details

Boston Logan International Airport (BOS) features four passenger terminals- A, B, C, and E. These buildings form a horseshoe shape around a central parking garage and transit hub. This layout simplifies navigation. Furthermore, moving walkways and shuttle buses efficiently connect the terminals, ensuring seamless travel between gates and ground transportation.

• Terminal A- The terminal is nearly the sole domain of Delta Air Lines, featuring a dual-structure layout composed of an 11-gate main section and a separate 10-gate satellite area.

• Terminal B- The terminal features 41 gates and currently hosts seven airlines including Air Canda, Boutique Air, United Airlines, Southwest Airlines, etc. 
• Terminal C- The terminal serves as an operating base for Aer Lingus, JetBlue and Cape Air, featuring 27 gates. Additionally, TAP Air Portugal utilizes the facility exclusively for departures.

• Terminal E- If you are flying internationally out of Logan, you’ll likely head to Terminal E. It handles nearly all international arrivals, except flights from airports with U.S. preclearance. Most foreign airlines depart from here, too. With 18 gates in total, the terminal is equipped for everything from remote hard-stand boarding to flexible gates that adjust for different aircraft sizes.

Every Airline Flying In and Out of BOS (Logan Airport):

Boston Logan International Airport is a premier global hub hosting over 40 airlines across four terminals. As a primary New England gateway, it connects travelers to over 50 international and 100 domestic destinations, featuring major carriers like:

• Aer Lingus
• British Airways
• Cape Air 
• Cathay Pacific
• Condor
• Copa Airlines
• Delta Airlines
• Delta Connection
• El Al
• Emirates
• Korean Air
• LATAM Brasil
• Level
• Lufthansa
• Porter Airlines
• Qatar Airways
• Scandinavian Airlines
• Southwest Airlines
• Virgin Atlantic
• WestJet

Essential Boston Airport (BOS) Services to Know Before You Fly:

You can access a wide range of premium services at BOS Airport to enhance every stage of your trip. Along with these amenities, the airport delivers modern comforts and efficient assistance throughout all terminals to ensure you enjoy a hassle-free visit. 

To help you find your way, BOS has designed this guide to highlight key services for a confident airport experience.

1. Free Wi-Fi:

Boston Logan International Airport now features upgraded, high-speed 6G connectivity with expanded coverage throughout all terminals. Travelers can easily access Wifi at BOS Airport by selecting the “BOSWifi” network and accepting the Terms of Service. This enhanced infrastructure provides a reliable connection for high-bandwidth activities like video conferencing, streaming, and remote work.

2. Wheelchair Assistance:

Logan International Airport prioritizes accessibility; travelers who need wheelchair assistance at BOS Airport are advised to notify their airline before arrival to secure assistance. To further assist with independent navigation, the interactive BOS map and detailed terminal signage offer clear routes to accessible restrooms, elevators, and designated animal relief zones.

3. Hidden Disabilities Sunflower Program:

BOS is a proud participant of the Hidden Disabilities Sunflower program, an initiative designed to support passengers with non-visible needs. You may choose to wear a Sunflower lanyard as a discreet signal to airport and airline personnel that you may require additional time, patience, or specialized assistance during your journey. This particular program is apt for travelers with hidden disabilities such as dementia, autism, anxiety, chronic pain, and more. 

4. Sensory / Calming Room:

The Sensory/Calming Room at Logan Airport offers a secure, quiet environment for passengers with special or sensory needs to decompress before their flight. To ensure the safety and comfort of all guests, food, vaping, and hazardous materials are prohibited always. The room is designed to help passengers self-regulate, stimulate, and acclimate before the flight. There is also an Airplane Simulation room to help travellers get a feel for the experience they would have on board. You will find the sensory room at Terminal E, which remains open 24/7. 

5. Wings for Autism Program:

The Wings for Autism program is another excellent resource that helps families prepare children on the autism spectrum for flying.

In this program, participants practice every step of the airport process, from check-in to boarding the plane. As a result, children build confidence and get used to the routine in a supportive, low-stress environment. They have served more than 10,000 participants to date, which is quite an achievement indeed. To participate, advance registration is required. They must also provide valid identification, entry is prohibited. 

6. Baby Changing Tables:

Boston Logan enhances traveler convenience by installing folding baby changing tables in all restrooms, regardless of gender. This inclusive design eliminates the stressful search for designated family rooms, allowing caregivers to attend to their infants’ needs efficiently and comfortably throughout the airport.

7. Assisted-Care / Family Restrooms:

Every terminal offers assisted care and family restrooms, both pre- and post-security. Furthermore, these private spaces feature toilets, sinks, and folding changing tables. Most of them also include electrical outlets. These facilities provide essential privacy and support for families or travelers requiring extra assistance throughout their journey.

8. Nursing / Nursery Rooms:

Each terminal provides private, comfortable nursing rooms. Furthermore, these spaces feature changing counters, sinks, and fold-down seats. Additionally, most include electrical outlets for convenience. Travelers enjoy a dedicated environment that effectively supports all their essential childcare needs while on the move.

9. Kidport Play Areas:

Kidport play areas at BOS Airport offer engaging zones for children and relaxation for parents. First, find them post-security near Gate A18. Additionally, visit Terminal B near Gate B16 or between Gates B30 and B36. Finally, discover the Terminal C location just before Gate C25 and spot these fun-filled areas. 

10. Military Travel Services:

Active-duty military members and families can first unwind at the USO New England, where complimentary snacks and beverages are available. Furthermore, Logan Express offers active-duty military personnel free bus rides, streamlining travel to the airport. These dedicated services ensure a smoother, more comfortable journey for those serving.

11. Traveling with Pets:

Before traveling, confirm all airline and TSA pet policies to prevent complications. Ensure your pet remains crated while inside the terminal. Fortunately, you can find animal relief areas located outside every Arrivals level. Additionally, post-security relief stations are available in all terminals for your convenience after you pass through the checkpoint.

12. FlyLogan App:

The FlyLogan app serves as a complete travel companion. It delivers real-time flight updates and interactive terminal maps, along with premium Wi-Fi access. Consequently, these features help passengers navigate efficiently and manage their journey with confidence. Ultimately, the app ensures travelers stay informed throughout every step of their trip.

Where to Relax at BOS Airport?: Lounge Options Explained

Lounges at BOS Airport offer travelers comfortable spaces to relax, work, or dine before departure. From airline-exclusive lounges to premium memberships, Boston Logan provides convenient post-security lounge options across multiple terminals.

Terminal A:

• Delta Sky Club (Main Terminal)
• Delta Sky Club (Satellite)

Terminal B:

• American Airlines Admirals Club
• United Club

Terminal C:

• USO Lounge

Terminal E (International):

• Air France Lounge
• British Airways Lounge
• Emirates Lounge
• Lufthansa Lounge
• Virgin Atlantic Clubhouse

What Ground Travel Options Can Passengers Use at BOS Airport?

Getting where you need to go from Boston Logan is easy with a bit of planning. Use this quick reference to navigate the airport’s ground transportation, from shuttles and ride-shares to public transit and car rentals, and ensure a smooth arrival.

1. Car Rentals:

Boston Logan offers multiple on-site car rental options at the Rental Car Center. Agencies like Alamo, Avis, Hertz, Payless, Sixt, and Zipcar provide accessible vehicles with hand controls upon 24-48 hours’ advance notice.

2. Public Transportation (MBTA):

While the MBTA Blue Line delivers passengers to the wheelchair-accessible Airport Station, it represents only the first step. Moreover, Massport operates free shuttle buses that bridge the gap between the station, the terminals, and the water transportation dock.

3. MBTA Silver Line:

Travelers can easily access all BOS Airport terminals, the South Boston Waterfront, and South Station via the Silver Line, which maintains a fully wheelchair-accessible fleet for a convenient downtown commute.

4. Private Bus Services:

In addition to airport shuttles, private companies manage extensive long-distance connections from the terminal; consequently, travelers must check with individual providers to confirm the availability of accessible buses.

5. Ride Apps (Uber/Lyft):

Uber and Lyft manage all rider pickups at specific terminal zones. In addition, the apps provide wheelchair-accessible options, provided that enough drivers are available at the time of your request.

6. Taxi & Limousines:

To begin, locate taxis and limos at the curbside area of any terminal. Next, visit a Massport dispatcher at the Arrivals level if you need to coordinate an accessible taxi or wheelchair van. Finally, keep in mind that passengers at Terminal C must meet accessible limos at the Departure-level curb.

7. Water Transportation:
   

Passengers reach downtown and the waterfront by boarding water taxis or ferries from Boston Logan Airport. To facilitate this, Massport shuttle buses transport travelers directly to the water transportation dock.

8. Accessible Transportation- Logan Express:

Massport operates Logan Express as an ADA-compliant shuttle service connecting Back Bay, Braintree, Framingham, Danvers, and Woburn to the airport. Furthermore, these buses run on a consistent schedule every 30-60 minutes and feature built-in wheelchair lifts. While the service does not require prior booking, they recommend providing advance notice to ensure seamless lift assistance.

Where to Find Good Food Options at Logan Airport?

Boston Logan (BOS) caters to every timeline with a wide array of restaurants, from grab-and-go kiosks to relaxed sit-down dining. Located throughout Terminals A and B, both before and after security, many eateries offer 24-hour service or early-bird hours. To save time, travelers can skip the wait by using the BOS2GO program to order ahead.

Here are some dining options at Logan Airport to satisfy your food cravings.

• Dunkin’– Open 24 hours (Breakfast, lunch, coffee, bakery, grab-and-go)
  
• Alta Strada– Italian cuisine, full-service dining, alcohol
  
• Berkshire Farms Market– Grab-and-go, vegan and vegetarian options
  
• Buffalo Wild Wings GO– Quick serve American favorites

• Harpoon Tap Room– Local beer, full-service meals
  
• Legal Sea Foods– Seafood, full-service dining, kids’ menu

• Starbucks– Coffee, bakery, grab-and-go
  
• Berkshire Farms Market– Grab-and-go, gluten-free, and bakery items
  
• Cisco Brewers– Local brewery with full-service dining
  
• Kelly’s Roast Beef– Local seafood and roast beef favorites
  
• Legal Sea Foods (Gate B26 & Gate B8)- Full-service seafood dining, alcohol

What Can You Buy at Shops at BOS Airport Before Flying?

Shops at BOS Airport empower travelers to grab everything from last-minute essentials to Boston-themed souvenirs before they fly. Furthermore, the Boston Logan shopping directory confirms that passengers can find retail options both pre-security and post-security across Terminals A and B. To accommodate diverse schedules, several of these locations remain open early, late, or even 24 hours a day.

The following list has some of the famous shops at Logan Airport based on the information provided.

• NewsLink– Books, newspapers, snacks, and travel convenience items
  
• Air Essentials– Boston-themed items, electronics, books, and travel necessities
  
• Dufry- Duty Free– Duty- and tax-free beauty products
  
• FuelRod– 24-hour portable charging and travel convenience (store & vending)
  
• Shoppes at Boston Common– Local Boston gifts, books, snacks, and travel essentials
  
• TUMI– Premium luggage and travel accessories
  
• Hudson– Books, snacks, and travel convenience items
  
• Boston AMERICA!– Boston-inspired apparel and souvenirs
  
• Dufry – Duty Free– Duty- and tax-free shopping
  
• Fifth & Sunset– Beauty and personal care products
  
• FuelRod (multiple locations)- 24-hour charging and travel convenience

You can check the Logan International Airport shops article to know more about the different stores available.

What Are the Best Parking Options at BOS Airport?

Parking at BOS Airport offers travelers a convenient and official option located just minutes from each terminal. As the only on-site parking provider, Boston Logan ensures quick terminal access and reliable facilities.

To begin with, travelers can reserve parking at Logan Airport ahead of time for guaranteed availability. Therefore, you must book in advance to save time during busy travel periods.

1. Central Parking Garage:

The Central Parking Garage delivers the most convenient parking at the airport. Covered walkways and moving sidewalks connect the garage directly to all terminals, making it ideal for both short-term and long-term stays.

2. Terminal B Parking Garage:

The Terminal B Parking Garage is ideal for passengers using that terminal. First, it provides quick and easy access to your gate. Additionally, the facility supports both short-term and long-term stays, making it a convenient choice for any trip.

3. Economy Parking Garage:

If you are looking for a cheaper way to park at BOS Airport, the Economy Parking Garage is your best choice. Additionally, a free shuttle runs frequently between the garage and the terminals. Consequently, you can save money while still enjoying a smooth trip.

4. Terminal E Parking Update:

Travelers should note that Terminal E parking lots remain closed at present. Therefore, passengers departing from Terminal E should use the Central or Economy Parking Garage.

To get a more detailed insight check our pages on BOS parking lots. 

Are there Additional Passenger Amenities at BOS Airport?

Make your next trip unforgettable! Explore these fantastic amenities at BOS Airport designed to give you a world-class flying experience.

1. ATM:

You will find an ATM at BOS airport just steps away from your gate. Excellent amenities at BOS Airport mean you can skip the off-site bank run and handle all your travel cash needs right inside the terminal!

2. Nursery:

Families passing through BOS Airport can utilize private nursery rooms located throughout the terminals. These spaces are specifically designed for infant care, providing a calm area for parents to handle feedings and diaper changes comfortably.

3. Classic Shoe Shine:

BOS Airport offers classic shoe shine services, perfect for giving your footwear a professional refresh before you reach your final destination.

4. SmarteCarte:

Boston Logan International Airport offers SmarteCarte luggage cart rentals to assist passengers in navigating the facility. These carts ensure the seamless transport of baggage across all terminals, parking structures, and baggage claim zones.

5. Baggage Claim Office:

If your luggage is missing or delayed at BOS, head to the baggage claim offices. Airport staff are available there to help you file a report, track your items, and provide real-time updates.

6. LEX Kiosk:

Travelers at BOS Airport can use LEX kiosks for instant access to flight status, airport directions, and accessibility services. Moreover, these units are strategically located across all terminals to streamline the journey.

7. Evolvending Vending Machines:

BOS Airport features Evolvending machines, providing passengers with convenient access to healthy snacks and beverages. Additionally, these stations offer a fast refreshment solution for those navigating a busy travel itinerary.

8. Hydration Station:

BOS Airport offers easy-to-find hydration stations where you can top off your reusable bottle, helping you stay energized while keeping BOS Airport’s terminals plastic-free.`

9. Briefing Room:

BOS Airport provides professional briefing rooms for pilots and crew, facilitating essential pre-flight planning, coordination, and operational readiness in a dedicated, high-quality workspace.

10. ICE Currency Services USA:

BOS Airport features ICE Currency Services USA, providing travelers with convenient foreign currency exchange options for both international departures and arrivals. Moreover, this ensures seamless financial transitions for passengers navigating the terminal’s various travel stages.

Logan International Airport Security Wait Times:

Travelers navigating Boston should prepare for fluctuating Logan Airport security wait times, which vary significantly by terminal and hour. Standard lines average fifteen to thirty minutes, yet peak periods between 5:00 AM and 8:00 AM often cause delays exceeding one hour. 

Moreover, experts recommend arriving at least two hours before domestic departures. Furthermore, programs like TSA PreCheck and CLEAR effectively slash these durations for enrolled passengers. Therefore, you can monitor live updates through the FlyLogan app to ensure a stress-free journey through the terminal.

Logan International Airport (BOS) Map:

BOS Airport’s interactive map allows you to explore the airport’s efficient layout, which features four main terminals- A, B, C, and E, all connected by convenient walkways or shuttle buses.

Furthermore, the map helps you pinpoint over 100 shops and restaurants, alongside essential services like ATM, currency exchange, and premium lounges. Beyond finding gates, you can quickly locate parking garages and designated rideshare zones. Therefore, you can plan your routes ahead of time through one of the nation’s busiest airports.

How to Contact Logan Airport (BOS)?

Logan Airport offers several support options. You can access real-time flight updates via the official website or contact the support team by phone for immediate assistance. For those already on-site, information desks are stationed throughout the terminal, where staff members are available to provide directions and ensure a seamless travel experience.

Customer Service	1-800-23-LOGAN (1-800-235-6426)
Email	IAviation@massport.com
Website	https://www.massport.com/logan-airport

Conclusion:

Boston Logan International Airport (BOS) ensures smooth arrivals and stress-free connections through its multiple terminals, world-class amenities, and diverse dining options. In addition to these features, passengers can easily access shopping outlets, parking, and ground transportation. Furthermore, understanding the airport’s layout and services empowers both business and leisure travelers to navigate the space efficiently. By doing so, they can shift their focus from logistics to the excitement of their journey.

FAQs