Check-In at Boston Logan International Airport (BOS)?

Boston Logan International Airport (BOS) welcomes millions of travelers every year, serving as a major hub for both domestic and international flights. With four active terminals and a wide range of airlines, the check-in process balances convenience with security. Preparing your travel documents in advance, knowing your terminal, and understanding the available services ensures a seamless travel experi. Logan provides passenger-friendly tools, accessibility support, and modern security programs that help travelers move confidently from check-in to boarding.

In this article, you’ll learn about the BOS Airport check-in details at length. It includes the different ways you can check in, along with details such as how security screening works after check-in and the amenities passengers will receive before and after check-in. So, let’s get started. 

BOS Check-in – How Do You Do It?

Although airlines manage their own counters and kiosks, Boston Logan International Airport offers several passenger services that directly support the check-in experience. Here are a few ways to check in at Boston Logan International Airport. 

FlyLogan App:

This mobile app provides real-time updates on flights, security wait times, and interactive airport maps. By checking the app before you arrive, you can plan which terminal to head to, estimate security wait times, and avoid unnecessary delays.

Accessibility Services:

Logan ensures that passengers with reduced mobility can navigate the airport with ease. Wheelchair assistance, accessible restrooms, elevators, and designated drop-off areas make the check-in process more inclusive and stress-free.

Information Desks:

Staffed counters are located across terminals to guide passengers toward their airline’s check-in area. Whether you need directions, clarification on baggage rules, or help locating amenities, these desks provide immediate assistance.

Together, these services ensure that passengers can quickly locate their airline’s check-in area, prepare their documents in advance, and move smoothly through security screening.

How Does Security Screening Work After Check-In At BOS (Boston Logan International Airport)?

Once you’ve completed check-in and have your boarding pass, the next step is security screening. At Boston Logan International Airport (BOS), security is managed in partnership with the Transportation Security Administration (TSA), and several trusted traveler programs are available to speed up and de-stress the process.

TSA PreCheck®: 

Available at multiple terminals, this program allows eligible passengers to keep shoes, belts, and light jackets on while laptops and compliant liquids remain in their bags.

CLEAR:

Logan provides CLEAR lanes where biometric verification replaces the standard ID check. Enrollment centers are located at the airport, making it easy to sign up and immediately benefit from faster screening.

Global Entry:

For international arrivals, Logan supports Global Entry kiosks. This program expedites customs clearance, helping travelers bypass long lines and move through immigration quickly.

By combining standard TSA screening with advanced programs like PreCheck®, CLEAR, and Global Entry, Logan ensures passengers can move confidently from check-in to their departure gates without unnecessary delays.

What Should International Travelers Know About Check-In at BOS?

Boston Logan International Airport (BOS) connects New England to destinations worldwide, and international travel requires a few extra steps compared to domestic flights. Passengers should be aware of entry requirements both at Logan and at their destination. Airlines often verify documents during check-in, so arriving early ensures you have enough time for passport and visa checks before proceeding to security.

Visa and Passport Requirements

International travelers must carry valid passports and, when required, visas. U.S. Customs and Border Protection (CBP) and your airline may request document verification at the counter. To avoid delays, prepare these documents in advance and confirm the entry rules for your destination.

For more information, travelers can consult official U.S. government resources:

• Passport Services – Guidance on applying for or renewing U.S. passports.
• US-VISIT Program – Information on biometric entry and exit procedures.
• Visa Waiver Program – Details for eligible travelers entering the U.S. without a visa.
• Western Hemisphere Travel Initiative – Requirements for travel within North America and the Caribbean.

By reviewing these resources and contacting your airline or CBP, you can ensure a smoother check-in and avoid last-minute complications.

What Passenger Amenities Help Before and After Check-In?

BOS Airport offers a wide range of amenities designed to make the check-in process and the time before boarding more comfortable and convenient. Whether you’re traveling solo, with family, or as part of the military community, Logan provides thoughtful services that enhance the overall travel experience.

FlyLogan App:

The airport’s official app is a valuable companion. It gives you access to flight status updates, interactive maps, and premium Wi-Fi right on your phone. By checking the app before and during your trip, you can plan your check-in, track security wait times, and navigate terminals with ease.

Step-by-Step Navigation:

Logan’s interactive maps guide you through the airport, helping you locate check-in counters, security checkpoints, and amenities. This feature is handy for first-time visitors or families managing multiple travelers.

Accessible Travel:

Logan works closely with airline partners to ensure inclusivity. Wheelchair assistance, elevators, and accessible restrooms are available across terminals, making check-in and security easier for passengers with reduced mobility.

Free Wi-Fi and Charging Stations:

Logan recently upgraded its Wi-Fi to fast 6G speeds for compatible devices. Look for the SSID “BOSWifi” to connect. Charging stations are also available throughout terminals, ensuring your devices stay powered while you wait.

Family-Friendly Services:

Here are some services you will receive at BOS to enhance your passenger experience. 

• Baby Changing Tables: All restrooms are equipped with folding changing tables.
• Assisted-Care/Family Restrooms: Located pre- and post-security in all terminals, these restrooms include sinks, changing tables, and outlets for added convenience.
• Nursing/Nursery Rooms: Available in each terminal, these rooms provide privacy and comfort for parents, with seating, sinks, and changing counters.
• Kidport Play Areas: Logan’s Kidport areas provide a safe place for children to play before flights. They are located  after security in Terminal A; Gate A18, Terminal B (Gate B16 and near Gates B30 to B36), and Terminal C (near Gate C25).

Spiritual and Community Support:

Logan is home to Our Lady of the Airways Chapel, the oldest airport chapel in the country. Located in Terminal C, it offers a quiet, non-denominational space for reflection and prayer.

Military Services:

Logan provides dedicated support for active-duty military members and their families. The USO New England lounge in Terminal C offers food, beverages, relaxation areas, gaming, and connectivity services. Customer service agents also assist with meet-and-greet programs for families welcoming loved ones home. Active-duty members receive free rides on Logan Express buses, and TSA provides accommodations during screening.

Traveling with Pets:

Logan asks that pets remain crated or secured in carriers while inside terminals. Animal relief areas are located post-security in each terminal and outside on the Arrivals-level curb. These areas make it easier for passengers traveling with pets to care for them before boarding.

By combining technology, accessibility, family services, spiritual support, and military resources, Logan ensures that passengers can relax, refresh, and prepare for their journey after completing check-in.

Conclusion 

Boston Logan International Airport (BOS) combines convenience, security, and passenger-focused amenities to create a smoother travel experience. From the FlyLogan app and interactive maps to accessibility services, family-friendly facilities, and military support, the airport ensures travelers feel prepared and cared for at every stage. With TSA PreCheck®, CLEAR, and Global Entry available, security becomes faster and less stressful. By planning ahead and using these resources, passengers can navigate check-in confidently and begin their journey with ease.

FAQs