Cairo International Airport (CAI)

As the primary international gateway to Egypt’s capital, Cairo International Airport (CAI) plays a central role in connecting the country to the world. Firstly, as Egypt’s largest and busiest aviation hub, it welcomes millions of travelers each year through its three main terminals. To make navigation easier, this detailed guide breaks down terminal layouts while highlighting key international airlines operating at the airport. Moreover, it features premium amenities that elevate the travel experience, including stylish duty-free shopping and comfortable passenger lounges. 

In addition, practical insights help travelers move efficiently between facilities. Ultimately, with clear information and expert tips, this guide ensures your journey through CAI is not only smooth but also refined and hassle-free.

Getting to Know Cairo International Airport (CAI):

Move around Cairo International Airport with ease using the directory below. It helps you locate terminals, services, shops, dining options, and key facilities quickly for a smooth airport experience.

Category	Details
Name of the Airport	Cairo International Airport
Airport Type	Public
Owner	Egyptian Holding Company for Airports and Air Navigation
Operator	Cairo Airport Company
Serves	Greater Cairo
Location	Heliopolis, Cairo
ICAO Code	HECA
IATA Code	CAI
Opened	1963
Hub for	EqyptAirNile AirAir CairoAir Arabia Egypt
Operating base for	Flair Airlines
Terminals	Officially operates four terminals
Airlines	Approx 58 to 62 airlines
Destinations	121 destinations
Ground Transportations options	Limousines and shuttle busesPublic transportTaxiRide SharingCar
Address	Oruba Road, Heliopolis, Cairo, Egypt
Website	https://www.cairo-airport.com/

Which Airlines Operate At the Cairo International Airport (CAI)?

As the area’s central hub, this airport serves the national airline and top carriers from the Middle East and Europe. You can easily fly from here to almost anywhere in Africa, Asia, or Europe. Check out some of the major airlines operating at the Cairo International Airport. 

• Air Arabia 
• Air Cairo 
• Badr Airline 
• Air Leisure 
• Almasria Universal
• Eritrean Airways 
• Iraqi Airways 
• Fly Nas 
• Nesma Air 
• Nile Air 
• Tarco Air 
• Syrian Air 
• Tunis Air 
• Yemenia Air 
• Tunis Air 
• Alexandria 
• Emirates 
• Etihad Airways 
• Gulf Air 
• Jazeera Airways 
• Middle East Airlines 
• Royal Jordanian 
• Saudia 
• Oman Air 
• Ukraine International Airlines 
• China Airlines 

How Many Primary Terminals are there at Cairo International Airport (CAI)?

Cairo International Airport (CAI) operates through three primary passenger terminals alongside a dedicated seasonal facility. You can also determine your current position using a terminal map. Below is a breakdown of each terminal’s function:

• Terminal 1 (The “Old Airport”):

Known as the “Old Airport,” this historic terminal primarily serves non-Star Alliance international airlines, budget carriers, and regional Egyptian flights.

• Terminal 2:

Recently renovated, this modern terminal hosts major international carriers from Europe, the Gulf, and East Asia, featuring upgraded shopping and lounges.

• Terminal 3:

The largest and most advanced hub, Terminal 3, is the dedicated home for EgyptAir and Star Alliance partners, offering extensive amenities.

• Seasonal Flight Terminal:

Located near Terminal 3, this specialized facility manages the heavy influx of passengers traveling specifically for the Hajj and Umrah pilgrimage seasons.

What Kind of Passenger Services are Provided at Cairo International Airport (CAI)?

With its world-class services and seamless transit options, Cairo International Airport (CAI) is the ultimate gateway for hassle-free travel. Here are the services you can find across the terminals at Cairo International Airport-

1. ATM:

Finding an ATM at Cairo International Airport is easy across all terminals. To begin with, major institutions such as United Bank, HSBC, Misr Bank, National Bank of Egypt, Bank of Alexandria, and Banque du Caire maintain a heavy presence throughout the facility. Furthermore, these machines are strategically placed in both arrival and departure halls.

2. Currency Exchange Service:

Currency exchange at Cairo International Airport is easy to find. You need to look for ADIB, Banque du Caire, and Misr Bank in the arrival halls of Terminals 1 and 3. Additionally, United Bank operates in Terminal 2 departures, ensuring 24/7 financial convenience for passengers.

3. Lost and Found:

In the event of baggage loss, the lost-and-found at Cairo International Airport follows a strict protocol. A tripartite committee comprising police security, customs management, and Cairo Airport Company security is formed to inspect baggage. Moreover, they generate a detailed report to support the safe return of deposits. You can submit queries and collect your lost baggage Monday to Friday, 8:30 am – 14:30 pm. However, it is closed on Fridays and Saturdays. 

4. Medical Services:

The Health Ministry ensures passenger and staff safety at Cairo International Airport through 24/7 clinics and quarantine units. Medical teams monitor arrivals for public health risks and provide emergency ambulance transfers. Beyond human care, specialized departments manage pharmaceutical releases and veterinary inspections to prevent the spread of animal-borne diseases.

5. Airport Pharmacy:

Cairo International Airport provides 24/7 pharmaceutical services across all terminals. Travelers can find El Ezaby in Terminal 1 (Departure), while Terminal 2 hosts Al baqulawy (Departure) and Al Nady Pharmacy (Arrival Hall). Samy Farid serves passengers in Terminal 3’s Departure area.

6. Police:

Police services at Cairo International Airport ensure a secure travel experience through four specialized departments. Passenger Security manages landside and airside inspections, while Immigration verifies passports and visas. General Traffic maintains smooth access road flow, and the Tourism Police, located in arrival areas, handle passenger complaints and maintain order.

7. Ahlan Service: 

If you want to skip the long queues at Cairo airport, the Ahlan service is a lifesaver. A representative meets you right at the arrival gate and walks you through “the fast lane” at immigration and customs. Plus, you get lounge access included, so you can grab a coffee and recharge in peace while they handle the logistics.

8. Children Corner 

The airport authority of Cairo ensures that the passenger alongside their family, particularly the kids, get all the comfort they require. They offer a range of children’s games at the international departure, particularly for fingers F and G. There are also game zones at the domestic departure. 

9. Baggage Wrapping Services 

You will find baggage wrapping services inside the check-in area of the departure hall. Using this service helps prevent your bags from being damaged by providing extra protection. 

10. Business Center 

The business center at Cairo International Airport provides faxing, photocopying, and laptop access. 

Cairo International Airport (CAI) Restaurants

Travelers visiting restaurants at Cairo International Airport can enjoy a diverse range of culinary options. From authentic Egyptian delicacies and aromatic coffee to quick international fast-food and Mediterranean buffets, every terminal offers a range of dining options. Take a quick look at the list below:

Terminal 1:

• Target – Departure (Post-security)
  
• SSP Egypt – Departure (Post-security)
  
• Mostaffa Cafeteria – Departure (Pre-security)
  
• Yossry Khalaf Cafeteria – Arrival (Post-security)
  
• EgyptAir (Airline Services) – Departure (Post-security)
  
• Shemy Cafeteria – Location not specified

Terminal 2:

• Target for Tourism Investments – Departure (Post-security)
  
• SSP Egypt – Departure (Pre-security)
  
• Royal Group – Departure (Post-security)
  
• Al Shayaa – Departure (Post-security)
  
• Paradise – Departure (Post-security)
  
• Mac – Departure (Post-security)
  
• Yossry Khalaf Cafeteria – Location not specified

Terminal 3:

• Target for Tourism Investments – Departure (Post-security)
  
• SSP Egypt – Arrival (Post-security)
  
• SSP Egypt – Departure (Post-security)
  
• HMS Host – Departure (Post-security)
  
• EgyptAir (Airline Services) – Departure (Post-security)
  
• Mostaffa Cafeteria – Location not specified
  
• Shemy Cafeteria – Location not specified

Air Mall:

• Torri Lounge – Food & Beverage
  
• Mood – Location not specified
  
• SSP Egypt – Location not specified

Seasonal Hall:

• Shemy – Departure (Pre-security)
  
• EgyptAir (Airline Services) – Location not specified

Other / Location Not Specified:

• Marido Cafeteria – Location not specified

Cairo International Airport (CAI) Shops – What You Must Know? 

Beyond essential health services, you can explore a range of retail options across all terminals, with expansive tax-free zones. The shops at Cairo International Airport include luxury fashion, perfumes, electronics, and local souvenirs. Check the list below- 

1. Bookstores:

• Gamal Bookstore – Terminal 2, Departure (Post-Security)
  
• Middle East Bookstore – Terminal 3, Departure (Pre-Security)
  
• Middle East Bookstore – Terminal 1, Departure (Pre-Security)

2. Retail Shops:

• Precious Stones – Terminal 1, Departure (Post-Security)
  
• Precious Stones – Terminal 2, Departure (Post-Security)
  
• Egypt Al Dawlia (International) – Terminal 1, Departure (Post-Security)
  
• Egypt Al Dawlia (International) – Terminal 2, Departure (Post-Security)
  
• IDF – Terminal 2, Departure (Post-Security)
  
• FrandPack – Terminal 2, Departure (Post-Security)
  

3. Telecom Stores & Services:

• TE DATA – Terminal 1 (Location Not Specified)
  
• Telecom Egypt – Terminal 3 (Location Not Specified)
  
• Telecom Egypt – Airmall
  
• Vodafone – Terminal 3, Arrival (Post-Arrival)
  
• Vodafone – Terminal 1, Arrival (Post-Arrival)
  
• Amir Center Co. – Terminal 1, Arrival (Post-Arrival)
  
• Orange Communication – Terminal 3, Departure (Pre-Security)
  
• Orange Communication – Terminal 2, Departure (Post-Security)
  
• Orange Communication – Terminal 2, Arrival (Post-Arrival)
  
• Orange Communication – Seasonal Hall
  
• Modern (Etisalat) – Terminal 3, Arrival (Post-Arrival)
  

4. Tourism & Travel Services:

• Ministry of Tourism – Terminals 1 & 3, Arrival (Pre-Arrival)
  
• Jazeera for Tourism – Terminal 3, Arrival (Post-Arrival)
  
• Captain Tours – Terminals 1 & 2, Arrival
  
• Delta Tours – Terminals 1, 2 & 3, Arrival
  
• Fast Tours – Terminals 1, 2 & 3, Arrival
  
• Flamingo Tours – Terminals 1, 2 & 3, Arrival
  
• Gem Tours – Terminals 1 & 3, Arrival
  
• Ginger Tours – Terminals 1, 2 & 3, Arrival
  
• Green Valley Tours – Terminals 1 & 3, Arrival
  
• Half Moon Tours – Terminals 1 & 3, Arrival
  
• Sphinx Tours – Terminals 1, 2 & 3, Arrival
  
• Star Choice Tours – Terminals 1, 2 & 3, Arrival
  
• Starco Tours – Terminals 1, 2 & 3, Arrival
  
• Paradise Tours – Terminals 1, 2 & 3, Arrival
  
• Periwin Tours – Terminals 1, 2 & 3, Arrival
  
• Blue Citystars – Terminals 1, 2 & 3, Arrival
  
• Holiday Tours – Terminals 1, 2 & 3, Arrival
  
• Kimidar Tours – Terminals 1, 2 & 3, Arrival
  
• Rimo Tours – Terminals 1, 2 & 3, Arrival
  
• Sina Tours – Terminals 1, 2 & 3, Arrival
  
• Nugget Tours – Airmall
  
• Holiday Time Group – Terminal 1
  

5. Market:

• Ragab’s Sons – New Service Building

What Parking Options are Offered at Cairo International Airport (CAI)?

Parking options at Cairo International Airport have never been more convenient. Thanks to recent renovations and expansions, the airport now offers well-designed facilities that streamline your arrival and departure by maximizing space and significantly shortening the walk to the terminals.

1. Terminal Building 1 Parking:

With 10 parking lots and a total capacity of 3,612 cars, it supports both short-term and long-term parking needs.

Parking areas are located near:

• Departure Hall 1
  
• Arrival Hall 2
  
• Departure Hall 2 (upper and external levels, including pilots’ parking)
  
• Arrival Hall 2 (lower and external levels)
  
• Arrival & Departure Hall 3
  
• Dedicated long-term parking
  
• VIP parking section
  

2. Terminal Building 3 Parking:

Parking at Terminal 3 can accommodate around 1,300 vehicles. 

3. Multi-Storey Parking Garage:

The multi-storey garage is located between Terminal 1 and Terminal 3 and has a large capacity of 3,000 cars. You can use the Automated train to commute among the three terminal buildings and also the garage.

Car Rental Facilities at Cairo International Airport (CAI):

While local limousine services are a popular option for departing from Cairo International Airport (CAI), a car rental offers greater independence. Major international rental agencies operate out of every terminal, ensuring a seamless pickup immediately after you land.

Limousine & Chauffeur Services (Arrivals / Departures)

• Alhaseeb: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Gaz Tours: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Blue Citystars: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Perwen: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Pioneer: Terminal 3 – Arrival
  
• Targets Limo: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Tanis: Terminal 1 – Arrival | Terminal 3 – Departure
  
• Misr Travel: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• On-Road SIXT (Limousine): Terminal 1 – Arrival | Terminal 2 – Arrival | Terminal 3 – Arrival
  
• Shahd: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Paradise: Terminal 3 – Arrival
  
• BYE BYE: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Ginger: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Gem Travel: Terminal 1 – Arrival
  
• Ray of Egypt: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Rawas Co: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Regina: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Rimo: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Cadeau: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Al Nagah: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Flamingo: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Cairo Airport Travel: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• Nile Holiday: Terminal 1 – Arrival
  
• King Road: Terminal 1 – Arrival

Self-Drive Car Rental Companies:

• Budget Rent a Car: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• SIXT Rent a Car: Terminal 1 – Arrival | Terminal 3 – Arrival
  
• AVIS: Terminal 3 – Arrival
  
• Unlimited Tours Company (Europcar Agent): Terminal 3 – Arrival
  
• Elwefak ElMasreya for Tourism: Terminal 3 – Arrival
  
• Adam for Car Rent: Airport Mall – Location Not Specified

Are there Airport Hotels at Cairo International Airport (CAI)?

There’s nothing better than walking straight from your gate to your bed; integrated lodging makes the whole trip feel like a breeze. These hotels at Cairo International Airport (CAI) offer premium amenities, soundproof rooms, and quick access to the departures area.

• Radisson Blu Hotel, Cairo Heliopolis
• The Gabriel Hotel
• Heliopolis Towers Hotel
• Le Passage Cairo Hotel & Casino
• Le Méridien Cairo Airport
• Novotel Cairo Airport
• Hilton Cairo Heliopolis

Are there Passenger Lounges at Cairo International Airport (CAI)?

Cairo Airport Company’s premium lounges across all terminals offer comfort, privacy, and high-quality services for eligible travelers and cardholders before departure.

The lounges provide world-class amenities to ensure a relaxing pre-flight experience, including:

• Open buffet restaurant with hot meals, juices, fresh fruits, and oriental & western desserts
• Free Wi-Fi access
• Flight Information Display Screens (FIDS)
• Quiet and comfortable seating areas
• HD/UHD LED televisions
• Local and international newspapers and magazines
• Luxurious restrooms with hot water
• Facilities for disabled passengers and children
• Duty Free shop offering souvenirs and other items

Lounge Locations by Terminal:

Terminal 1:

• Access: Eligible MasterCard holders and other approved passengers
• Contact: +20 2 2265 3045, +20 2 2265 3055
  

Terminal 2:

• Premium lounges available for eligible First & Business Class passengers and cardholders
  

Terminal 3 (Star Alliance Terminal):

• Opened in 2009 and dedicated to Star Alliance airlines, including EgyptAir
• Features exclusive First and Business Class lounges built to meet Star Alliance’s high service standards
• Also includes special lounges for passengers using distinctive or premium services

E-Lounge (International Departures):

• Available for MasterCard and Priority Pass holders
• Location: After immigration, the international departures area
• Situated to the left, next to the airport museum.

What Ground Transportation Choices are Offered at Cairo International Airport (CAI)?

You will find that the airport is well-connected to the city center; simply choose the transport option at Cairo International Airport (CAI) that fits your pace, such as

• Limousines & Shuttle Buses
• Internal Airport Shuttle
• Public Buses
• Taxis
• Ride-Sharing Services
• Driving & Private Cars
• Regional Road Connectivity

Cairo International Airport (CAI) Security Wait Times:

At Cairo International Airport, security wait times aren’t always predictable and may vary significantly by terminal and time of day. During peak hours, these lines often take between 20 and 45 minutes. In addition, early mornings and late nights tend to be the busiest times. It is best to arrive three hours early. This way, you can navigate security screening and passport control without feeling rushed or stressed.

Cairo International Airport (CAI) Interactive Map:

Don’t let the size of an airport overwhelm you! The most efficient way to navigate is to use the Cairo International Airport interactive map in the airport’s app or on itswebsite. It covers all three terminals in real-time, so you can skip the wandering and head straight to your gate, a lounge, or the nearest ATM. You can navigate Egypt’s premier gateway with ease thanks to clear walking times and a complete guide to dining and retail, making every layover more efficient.

Cairo International Airport (CAI) Contact Details:

To contact Cairo International Airport (CAI), select a communication channel based on your specific needs, such as general inquiries, lost property recovery, or airline-specific assistance.

Call	+ 02 26966300
Fax	+ (202) 226 53214
Website	https://www.cairo-airport.com/

Conclusion:

Cairo International Airport is Egypt’s primary transport hub, designed to handle long-haul and regional flights. With numerous terminals and extensive services, the airport effectively caters to a global audience. Despite its size, navigating the grounds doesn’t have to be overwhelming. However, the key to a stress-free experience lies in preparation, especially for those navigating the complex terminal layouts for the first time. With the right information at your fingertips, you can transform a busy layover or arrival into a smooth, comfortable start to your trip.

FAQs: