Detroit Metropolitan Airport (DTW)
Flying into or out of Michigan? Most likely, your journey will revolve around Detroit Metropolitan Airport (DTW), a major global hub and a gateway to the city for travelers. No matter if you are an experienced flier or going for the first time, the way you handle the two different terminals, McNamara and North, can be the highlight or the low point of your travel.
This is a complete, concise guide to everything at Detroit Metropolitan Airport (DTW). We’ll simplify everything you need to do, plus, you can find the best places to eat and relax inside the airport. Learn how to make your layover as efficient as possible through parking and ground transportation options so you can have a great time at Detroit Metropolitan Airport (DTW) without any hassle or stress.
Understanding Detroit Metropolitan Airport (DTW)
Knowing Detroit Metropolitan Airport (DTW) is a must for travelers who are passing through one of the most crowded and advanced air transport hubs in the Midwest. This brief introduction provides you with information about its terminals, amenities, and easy links for journeys without any pressure.
| Name of the airport | Detroit Metropolitan Airport |
| ICAO Code | KDTW |
| IATA Code | DTW |
| Number of Terminals | 2 (McNamara Terminal and the Evans Terminal) |
| Runways | 6 |
| Airlines from JFK | 18 airlines (eg, Air Canada, Air France, Alaska Airlines, American Airlines, etc.) |
| Annual Record of Passengers | Over 37 million (2024) |
| Destinations | Over 140 |
| Owned and Operated By | Wayne County Airport Authority |
| Contact Number | (734) 247-7678 |
| Address | 11050 Rogell Drive #602, Detroit, MI 48242(734) AIRPORT (247-7678) |
| Email Id | accessibility@wcaa.us |
Top Airlines Operating from Detroit Metropolitan Airport (DTW)
Top Airlines Operating from Detroit Metropolitan Airport (DTW) provide the passengers with ample connections both within the U.S. and worldwide. DTW operates over 800 flights each day across three continents. Let’s quickly check out the leading airlines that you can fly with from DTW.
| Airline | Terminal | Reservation Number | Baggage Service Number |
| Aeromexico | McNamara Terminal | (800) 237-6639 | — |
| Air Canada | Evans Terminal | (888) 247-2262 | — |
| Air France | McNamara Terminal | (800) 237-2747 | (800) 325-8224 |
| Alaska Airlines | Evans Terminal | (800) 252-7522 | (734) 229-1243 |
| American Airlines | Evans Terminal | (800) 433-7300 | (734) 840-9101 |
| Avelo Airlines | Evans Terminal | (346) 616-9500 | (346) 616-9500 |
| Delta Air Lines | McNamara Terminal | (800) 221-1212 | (800) 325-8224 |
| Frontier Airlines | Evans Terminal | (801) 401-9000 | (313) 263-3088 |
| Icelandair | Evans Terminal | (800) 223-5500 | — |
| JetBlue | Evans Terminal | (800) 538-2583 | (800) 538-2583 |
| Lufthansa | Evans Terminal | (800) 645-3880 | (800) 645-3880 |
| Royal Jordanian Airlines | Evans Terminal | (212) 949-0050 | — |
| Southwest Airlines | Evans Terminal | (800) 435-9792 | (734) 784-2430 |
| Spirit Airlines | Evans Terminal | (855) 728-3555 | (248) 727-2644 |
| Sun Country Airlines | Evans Terminal | (651) 905-2737 | — |
| Turkish Airlines | Evans Terminal | (800) 874-8875 | — |
| United Airlines | Evans Terminal | (800) 864-8331 | (734) 442-5713/14 |
| WestJet Airlines | McNamara Terminal | (866) 666-6224 | — |
Major Services Available at Detroit Metropolitan Airport (DTW)
Detroit Metropolitan Airport (DTW) provides an extensive array of passenger-pleasing facilities aimed at making the journey comfortable, convenient, and without any troubles. In addition to eating and shopping, as well as lounges, accessibility assistance, and business amenities, DTW has all the essentials for travelers to have a great time at the airport.
Dining
Detroit Metropolitan Airport (DTW) is home to an impressive concessions program that has won many awards and has everything that any traveler would desire. From popular Metro Detroit eateries to well-known national brands and comfortable sit-down restaurants, the choices are endless. If the passengers are craving a full meal or just a quick grab-and-go snack, there is a wide variety of dining options available at their convenience.
Shopping
DTW provides a great variety of shopping choices to the consumer, like newsstands, bookstores, jewellery shops, and clothing boutiques. Consumers can satisfy all their needs for a convenient trip or choose a thoughtful gift for someone special before departure. Some of the many stores that you will find at DTW include 7 greens, Andiamo, Be Relax, Brighton Collectibles and more.
Wi-Fi Services
Both terminals (McNamara Terminal and the Evans Terminal) offer free Wi-Fi to visitors, and it takes only a few simple steps to stay connected: choose Detroit Airport Wi-Fi from the list of networks, open a web browser, and click Free Wi-Fi to get access. In addition, several gates have some charging stations or power outlets for the use of passengers. However, the presence of these facilities depends on the location; hence, those who want to keep their devices charged can do so while waiting for their flights.
Freedom Center – Lounge Dedicated to Armed Service Members:
The Michigan Armed Forces Hospitality Centers are like an oasis of comfort and joy for traveling military personnel, veterans, and their families. They provide a warm and welcoming atmosphere and a place of solace on the road. The Freedom Center is available to the following categories of persons: active-duty members, National Guard, reservists, service academy cadets, military dependents, retirees, and veterans. Each centre is equipped with complimentary food and drinks, televisions, computers, seating areas, and a children’s zone filled with books and toys.
The centre is open all year round, but volunteer staff run it, so the hours may change. At Detroit Metropolitan Airport, you will find one centre in the McNamara Terminal near Gate A43 and another in the Evans Terminal near Gate D17. You can contact or email the two centres for directions or further information.
Baggage
Here is what you should make note of regarding baggage at the DTW Airport.
- Some airlines offer curbside check-in and baggage drop-off; passengers should confirm availability with their carrier.
- After landing, people can use the signs inside the terminal to get to the baggage claim area and find their carousel via electronic Flight Information Displays.
- For oversized or special baggage, users can pick it up from the special areas: at the back of Carousel 3 in the McNamara Terminal and next to the elevators in the centre of the Evans Terminal baggage hall.
- Support from SkyCap may be provided by specific airlines, and baggage carts can be rented at various locations before security, such as the Ground Transportation Centers.
- In case of a lost, delayed, or missing luggage situation, as well as for items left onboard, passengers should get in touch with their airline (734) 942-3669) directly.
Automated Teller Machines
Automated Teller Machines (ATMs) are available throughout Detroit Metropolitan Airport (DTW), offering convenient access to multiple banks and credit unions. You will find ATMs at both the terminals at the pre-security and post security areas.
Family Restrooms
Family restrooms are available in various locations in both terminals and are designed to be fully accessible for passengers traveling in wheelchairs or those who use other mobility devices. In addition to the accessibility features, these restrooms also come with necessities, such as toilets, benches, baby-changing tables, diaper dispensers, and needle-disposal holders.
Moreover, a total of eight nursing rooms are available at the McNamara and Evans terminals, where nursing mothers can take their infants. Visitors can conveniently find these facilities with the help of the airport’s interactive DWT terminal map.
Nursing Rooms
Detroit Metropolitan Airport offers nine nursing rooms that are perfect for mothers to take care of their children in a private and comfortable environment. Each unit has a sink, a counter, electrical outlets, and other facilities, blending functionality and comfort. To maintain security, women are required to call for a code to get in, and they may have to show their boarding pass as well, in addition to using their cell phone. When the room is closed, a lock is put on the door, along with an ‘Occupied’ sign kept outside to ensure further privacy.
- Nursing Room Locations at Detroit Metropolitan Airport (DTW)
- McNamara Terminal
- Near Gate A15
- Near Gate A25
- Near Gate A53
- Near Gate A63
- Near Gate C2
- McNamara Terminal
- Evans Terminal
- Across from Gate D8
- Across from Gate D15
- Across from Gate D24
Additionally, a nursing room is available in the Berry Administration Building, designated for Wayne County Airport Authority employees.
Reflection Rooms
Passengers who are in need of a calm mind have access to quiet and relaxing areas. Reflection rooms are the perfect place for meditation and spiritual reflection. You will find the reflection room at Mc Namara Terminal, Central Link, and Evans Terminal close to gate D 17.
Check-In Options
Once you are in the terminal, you have to follow the signs which will help you to reach the ticketing counters of your respective airline. If you have got your boarding pass and don’t have to check in, then you can head to the passenger screening sections. You may choose to check in online, at the counter or kiosks, it depends on your airline as well. Passengers should reach the airport around two hours and three hours before boring time for domestic and international flights respectively.
DTW Dogs: Pet Therapy Program
Detroit Metropolitan Wayne County Airport (DTW) has the DTW Dogs Pet Therapy program, which is an excellent option for travelers who would like the comfort of a friendly, wagging tail. The program is designed to alleviate travel anxiety through interaction with certified therapy dogs. The teams, which consist of handlers and their dogs, are members of The Fur Angels Pet Therapy Group from Rochester, MI. Each handler and dog unit is proficient in passenger assistance, just like Airport Ambassadors, and hence, they are available at the boarding areas of both the Evans and McNamara Terminals.
Airport Ambassadors Program
Detroit Metropolitan Airport Ambassadors are a team of dedicated volunteers focused on enhancing the experience of passengers and visitors. They provide helpful information, guidance, and exceptional customer service with a friendly and patient approach that reflects the community.
- Identifying Ambassadors
Volunteers wear distinctive royal blue uniforms and are stationed at information desks throughout each terminal, ready to assist travelers.
- How to Join
Individuals interested in joining the program can start by completing an online application. Successful applicants are invited to an orientation, which includes a terminal tour and the chance to observe ambassadors in action.
Parking at DTW Airport
You will find economical and convenient parking facilities at DTW, which also specific parking spots for the handicap. You will find free shuttles as well plying between the parking lots of teh airport as well as the ground transportation centers. There are long term and short term parking and valet parking services as well. Check out DTW Parking lot blog to know more about the parking facilities at the DTW Airport.
Rental Cars At DTW Airport
The DTW Airport has rental cars available to make your pick up and drop more easy and seamless. You will find some of the major rental car agencies operating from DTW like Avis, Alamo, Budget, Hertz, etc. You will find their contact information at DTW’s official website and get in touch with them directly.
DTW Maps
The interactive maps at DTW ensure that you can navigate across the restaurants, campus buildings, shops, parking lots and so on without much hassle. Visit their official website to get access to the maps of the terminals and also the campus.
Lost and Found Services At DTW
If you have left a certain item behind at the Detroit’s TSA checkpoints you may contact them at (734) 942-3126 or send an email to DTWtsalostandfound@tsa.dhs.gov. For items lost in the aircraft you may contact the respective airlines. If your item was misplaced anywhere else at the terminals you may contact WCAA Police and file a claim.
Conclusion
Detroit Metropolitan Airport (DTW) offers a seamless travel experience with a wide range of services, amenities, and transportation options for passengers. From top airlines and convenient baggage services to retail, dining, and relaxation spaces, DTW ensures comfort and efficiency at every step. Whether arriving, departing, or connecting, understanding the airport’s facilities helps make your journey smoother and stress-free. Use this guide to navigate Detroit Metropolitan Airport (DTW) with confidence and ease.
FAQs
DTW is served by a mix of domestic and international carriers, including Delta, American Airlines, United, Air Canada, Lufthansa, and more.
Passengers can take a taxi, rideshare, rental car, or the SMART bus service to reach downtown Detroit, with travel times averaging 25–35 minutes by car.
Yes, DTW has multiple airline lounges, as well as public lounges and the Freedom Center for military personnel and their families. You will find Delta’s Sky Club and Lufthansa’s Senator Lounge at the Evanns Terminal.
Free Wi-Fi is available throughout both terminals, accessible via the “Detroit Airport Wi-Fi” network on your device ensuring that you have something to do as you await your flight.
Parking options include hourly, daily, economy, and reserved parking in both McNamara and Evans Terminals, as well as the Multi-Modal Facility (MMF).
Yes, DTW offers family restrooms, nursing rooms, and children’s play areas in both terminals ensuring that passengers have a convenient and comfortable stay at the airport.
Yes, there are designated pet relief areas in both the McNamara and Evans Terminals.