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As​‍​‌‍​‍‌​‍​‌‍​‍‌ the prime gateway to northern Tanzania, Kilimanjaro International Airport (JRO) is the first stop for tourists heading to Mount Kilimanjaro, Serengeti safaris, and other neighboring cities. If you are a newcomer to the area, familiarizing yourself with the arrival processes, airport amenities, and transport options before your landing will surely set you up for a smooth and hassle-free trip right after the ​‍​‌‍​‍‌​‍​‌‍​‍‌landing.

Overview of Kilimanjaro International Airport

Kilimanjaro​‍​‌‍​‍‌​‍​‌‍​‍‌ International Airport (JRO) is the primary international gateway to northern Tanzania. It connects local travelers with major global and regional destinations. The airport is designed to support tourism, business travel, and safari access in the region, as it is located between Arusha and Moshi.

Name of the airport Kilimanjaro International Airport
ICAO Code HTKJ
IATA Code JRO 
Number of Terminals 1
Runways 1
Airlines from JROAir FranceAir TanzaniaBrussels AirlinesEthiopian AirlinesflydubaiKenya AirwaysNeosTurkish AirlinesUganda Airlines 
Ground Transportation Services Taxi, Self-Driving / Private Car, Shuttle
Owned and Operated ByTanzania Airports Authority
Contact Number Tel:+255(0)272554252Tel:+255(0)272554252
Address P.O. Box 10, KIA, Hai-Kilimanjaro, Tanzania
Email Id kadco@go.tz 

Passenger Services Available at Kilimanjaro International Airport

The terminal has recently been refreshed, making it a comfortable stopover for travelers. Here is your local guide to the essential services available at JRO. 

ATM & Money Exchange

It’s​‍​‌‍​‍‌​‍​‌‍​‍‌ pretty simple to manage your money at JRO, but there are a couple of little-known tricks to watch out for. Near the exit, you will see self-service ATMs. They are perfect if you want some cash fast. However, remember that their primary currency is the Tanzanian Shilling (TZS). Should you require US Dollars, it is advisable first to have them on you. The foreign exchange counters are located in the Arrivals ​‍​‌‍​‍‌​‍​‌‍​‍‌area.

Free Wi-Fi

There is free Wi-Fi across the terminal building. Simply turn on your Wi-Fi, select the KIA Hotspot network, and hit connect—no password required. To maintain acceptable speeds for everyone, the airport asks that you avoid heavy streaming or large downloads while connected.

Mobile & SIM Card Services

Getting a local SIM card is one of the first things most travelers want to do. You can find mobile service providers (such as Vodacom or Airtel) just outside the main terminal building, near the car parking area. Per Tanzanian law, you’ll need your passport for biometric registration.

Prayer Rooms

JRO is inclusive of all faiths and includes dedicated prayer rooms. To locate them, you must go right upto the first floor. You will find them at both domestic as well as international departures. These comfortable rooms include all the facilities required for prayer services. VIP users will find the prayer room outside the VIP lounge. 

Restrooms

The Kilimanjaro International Airport has restrooms on the first floor of the domestic departure area for passenger convenience. 

Smoking Area

Kilimanjaro Airport has a designated smoking area. You may head to the first floor within the domestic terminal if you wish to smoke. 

Health Services:

To​‍​‌‍​‍‌​‍​‌‍​‍‌ meet the needs for health inspection and medical care at Kilimanjaro International Airport, the Port Health Department plays a vital role. Port Health Officers running separate desks for arrival and departure, respectively, facilitate the travelers (passengers) at the point of entry/exit of the airport.

If passengers require medical assistance, they can call the Port Health medical team at +255719 037 906 / +255627 906 508. They can also get in touch with the Kilimanjaro International Airport Clinic via the call center at +255736 053 887, or contact Dr Gory at +255766 999 635 or Dr Swai at +255766 188 ​‍​‌‍​‍‌​‍​‌‍​‍‌807.

Check In

Make​‍​‌‍​‍‌​‍​‌‍​‍‌ your triart off right with a hassle-free check-in. The counters open 3 hours before international flights and 45 minutes before domestic flights. It closes 1 hour before international flights and 45 minutes before domestic flights. Check your ticket for the exact times. Take your booking confirmation and documents along for a smooth ​‍​‌‍​‍‌​‍​‌‍​‍‌process.

Once​‍​‌‍​‍‌​‍​‌‍​‍‌ you get to the check-In counter, the devoted team members are available to help you along the way. They will check your travel documents and weigh your luggage.

Baggage Trolley

Their focus at Kilimanjaro International Airport is to make your journey enjoyable and safe by providing well-organized services. They have made it so easy that you can get our trolleys for both arrivals and departures. 

After check-in and baggage drop-off, you will find a trolley if you are a departing customer. 

Passengers arriving on international flights will find trolleys in the baggage claim area right after passing through immigration. Similarly, domestic passengers can go to the baggage claim zone to get trolleys. 

Tourism Gateway at Kilimanjaro International Airport

Sitting at the doorstep of Tanzania’s legendary Northern Safari Circuit, JRO puts you within striking distance of some of the most spectacular wildlife theater on Earth.

Here is your guide to the iconic landscapes waiting for you just beyond the runway.

Serengeti National Park

The name says it all, Siringet, or the place where the land runs forever. This UNESCO World Heritage site is the stage for the Great Migration, the world’s largest overland movement of mammals. 

Here, you can explore endless golden plains, ancient rocky outcrops (kopjes), and Africa’s lion population. Approximately 8 hours by road (best broken up with stops) or a 50-minute bush flight directly to one of the park’s airstrips.

Ngorongoro Crater

This intact volcanic caldera is like a giant, natural zoo. It offers a unique sanctuary where Maasai warriors graze their cattle alongside wild elephants.

Lake Manyara

Famous for its pink-hued soda lake and its unique tree-climbing lions, Manyara is proof that good things come in small packages. It’s the perfect introductory safari. Lush groundwater forests, thousands of flamingos, and an incredible canopy walk for the brave.

Tarangire National Park

If you love elephants and baobabs, Tarangire is your paradise. The Tarangire River becomes a magnet for thirsty wildlife during dry spells. Ancient, towering baobab trees and massive herds of elephants move like grey clouds across the savanna. It approximately takes 2.5 to 3 hours by car.

Arusha National Park

Located practically in JRO’s backyard, this compact park is the perfect spot for a half-day excursion if you have a late flight. Stunning views of Mount Meru, canoeing on the Momella Lakes, and the chance to spot the rare black-and-white Colobus monkey. Just 45 to 60 minutes.

Ground Transportation Services at Kilimanjaro International Airport

Whether your destination is Arusha or Moshi, or you are heading to Tanzania’s northern region for a hike, you can choose options that suityourr style and budget.

Taxi Services:

On​‍​‌‍​‍‌​‍​‌‍​‍‌ the airport forecourt, you can easily find taxis that provide one of the most convenient transportation methods. Helpful, skilled drivers ensure a pleasant, safe trip, taking you directly to your hotel, lodge, or city destination. While travelling, you will see beautiful landscapes that will be the first glimpse of your Tanzanian adventure.

Self-Driving / Private Car

If​‍​‌‍​‍‌​‍​‌‍​‍‌ you like traveling on your own, then self-driving is a good choice. If you know how the roads work, you can still take advantage of the flexibility and convenience of driving yourself. Parking is a convenient facility at the airport with very smooth ingress and egress, almost no waiting in line, and low prices: Tsh 2,000 for every time you come in and Tsh 1,000 for one hour after you get ​‍​‌‍​‍‌​‍​‌‍​‍‌there.

Shared Airport Shuttle

Those​‍​‌‍​‍‌​‍​‌‍​‍‌ on a budget may consider the shared airport shuttle, which is right outside the terminal. With only Tsh 10,000, you get to share a comfortable trip to Moshi or Arusha with other travelers. Besides being cost-effective, it is also a friendly and efficient way to reach the city center.

Other Facilities at Kilimanjaro International Airport

From killer local shopping and swanky lounges to solid eats and chill coffee nooks, Kilimanjaro International Airport nails comfort, culture, and ease; all in one spot. Whether you’re rolling in for a safari or heading out after an epic trip, it keeps things smooth and memorable.

Authentic Tanzanian Shopping

JRO excels at offering high-quality, local treasures that feel much more personal than your average airport trinkets.

  • The Tanzanite Shops: You will find the blue-violet gemstone, Tanzanite, here. Shops like Tanzanite One offer everything from loose polished stones to exquisite necklaces, earrings, bracelets, pendants, rings, fancy stones, and watches. It’s a truly “one-of-a-kind” Tanzanian souvenir.
  • African Handcrafted Shop: Located in the International Departure Lounge, this gallery showcases local artistry. You’ll find hand-carved sculptures, beaded Maasai jewelry, cowrie shell necklaces, and handwoven textiles—all made from locally sourced materials.
  • Duty-Free (Lagardère Travel Retail): For classic international brands, the duty-free section offers a global selection of perfumes, spirits, and luxury fashion at tax-free prices.
  • Book Shop: If you have time, you can explore the bookstore at Kilimanjaro International Airport and spend time reading magazines or interesting books that hint at African culture. 

Coffee & Dining: A Taste of the Peaks

You can’t leave the Coffee Country without one last cup.

  • The Coffee Shop: Located in the Domestic Departure Lounge, this spot serves authentic coffee grown right on the slopes of Mount Kilimanjaro. The ceiling-to-floor glass panes offer a clear view of the runway, making it a bright, airy place to relax.
  • KIA Catering: Open 24 hours a day in the international departures area, this is your go-to for a complete meal. You can grab international favorites or try local Swahili dishes like roasted chicken and spiced rice.
  • KIA Lodge: If you have a long layover, this lodge is just a 10-minute walk from the terminal. It features a hilltop pool with views of Kili and a restaurant serving barbecue and Swahili specialties.

Lounges at the Kilimanjaro International Airport

The Kilimanjaro International Airport offers excellent lounges with top-notch facilities to ensure a pleasant experience for passengers. 

VIP Lounge

The VIP Lounge has presidential status and features a contemporary architectural design that enhances its beauty and grandeur. The hanging canvases add a playful touch, while the natural flowers and trees outdoors create a serene ambiance. You will find several amenities there, including complimentary Wi-Fi, a recliner sofa set, ample parking, and more. To reserve in advance, you should visit the JRO airport’s official website.

Twiga Lounge

This fascinating lounge doesn’t disappoint customers, offering a range of amenities to enhance their comfort and convenience. The facilities include internet and wireless access, assistance with travel documents, and additional amenities to make the trip fulfilling. 

Car Parking Options at Kilimanjaro International Airport

If you’re driving to JRO, you’ll find one of the most spacious and secure parking setups in the region. With over 500 spots and 24-hour CCTV coverage, you can leave your vehicle behind with total peace of mind while you head off on safari or a business trip.

The parking lot is open around the clock and is very easy to find. As you enter the airport’s main gate, just take the first left-hand turn.

  1. Entry: Collect your ticket at the entrance gate (don’t lose it!).
  2. Payment: Before you head back to your car to leave, ensure you pay at the payment kiosks near the parking lots. 
  3. Exit: Use your validated ticket to exit the gates.

Parking Fees

JRO uses a simple fee structure. Please note that there is no “free” grace period—charges start the moment you enter the gate. The entry fee is TSH 2,000 (flat rate per entry), and the hourly rate is TSH 1,000. Lost Ticket Penalty: TSH 40,000 (plus potential legal headaches, so keep that ticket safe!)

Drop-offs & Pick-ups

If you’re just dropping off a friend or picking up a weary traveler, there is a designated zone right near the terminal. It’s built for a quick “stop-and-go” flow. To keep traffic moving and avoid a fine, do not leave your vehicle unattended in this lane.

Unauthorized Parking

Parking​‍​‌‍​‍‌​‍​‌‍​‍‌ in grass areas or lanes that are not authorized is strictly prohibited. They strongly urge all drivers to park in the marked parking bays only so as not to be penalized by the airport ​‍​‌‍​‍‌​‍​‌‍​‍‌management.

Explore Cargo Services at Kilimanjaro International Airport

Kilimanjaro​‍​‌‍​‍‌​‍​‌‍​‍‌ International Airport (KIA) is your one-stop cargo shop, linking your business to 20+ destinations worldwide. Whatever your shipment is – perishable goods, live animals, pharma, dangerous items, or high-value cargo. You can count on KIA for dependable, efficient, and safe ​‍​‌‍​‍‌​‍​‌‍​‍‌services.

Strategic Cargo Terminal Location

The​‍​‌‍​‍‌​‍​‌‍​‍‌ cargo terminal is strategically located next to the apron, which ensures short transit times, low handling costs, and high operational efficiency. This layout guarantees quick loading/unloading, efficient aircraft movements, and convenient truck access for a ‌‍​‍‌​‍​‌‍​‍‌movement.

Cargo Services Offered

KIA provides a full suite of cargo services designed to streamline logistics:

  • Cargo handling and storage for short or long-term requirements
  • Cargo weighing and screening for safety compliance
  • Export and import document processing
  • Integration with global cargo logistics networks
  • Comprehensive cargo security measures

Discover Airlines at Kilimanjaro International Airport

Kilimanjaro​‍​‌‍​‍‌​‍​‌‍​‍‌ International Airport (JRO) is an important gateway to Tanzania. It connects travelers to major cities within Africa, Europe, and the Middle East. This airport services both international and regional carriers, making it easy to fly to the destination for business as well as leisure ​‍​‌‍​‍‌​‍​‌‍​‍‌travelers.

AirlineDestinationsNotes
Air FranceParis–CharlePrimaryGaulleMajor European hub connection.
Air TanzaniaEntebbeRegional East African link.
Brussels AirlinesBrusselsNew Service: Starts June 3, 2026.
Ethiopian AirlinesAddis AbabaKey gateway for global connections.
flydubaiDubai–InternationalConvenient Middle East link.
Kenya AirwaysNairobi–Jomo KenyattaFrequent regional shuttle service.
NeosMilan-MalpensaNew Service: Starts July 14, 2026.
Turkish AirlinesIstanbulDirect link to Europe and Asia.
Uganda AirlinesEntebbeDirect regional connection.

Conclusion

International Airport (JRO) is more than just a place to catch a flight; it’s the official starting line for your Tanzanian adventure. From the moment you land, you’re just steps away from legendary safaris and iconic landscapes.

The airport has designed every corner to make your journey as smooth as possible. Whether you’re browsing for local treasures in the duty-free shops, relaxing in a cozy lounge, or heading out via the secure parking and transport links, everything is here to help you travel with confidence.

If this is your first time visiting, taking a moment to familiarize yourself with the facilities can make your travel day stress-free. Plan ahead, explore your options, and let JRO be the perfect gateway to the magic of Tanzania.

FAQs

Is the Kilimanjaro International Airport open 24 hours?

Yes, the airport is a 24/7 operation. However, keep in mind that individual shops, currency exchange desks, and lounges often sync their hours with flight schedules. If there are no flights, some spots may close for a few hours.

Does the Kilimanjaro International Airport handle international flights?

Absolutely. JRO is a major international hub, connecting Tanzania directly to Europe, the Middle East, and across Africa. You’ll regularly see major carriers such as KLM, Qatar Airways, and Ethiopian Airlines on the arrivals board.

How far is it from Arusha?

It’s about 45 kilometers (28 miles) away. On a good day, the drive takes about 50 minutes, but it’s wise to budget up to 1.5 hours during peak times or if there’s roadwork.

Are there lounges to wait in?

Yes! If you want to escape the main terminal buzz, there are lounges (like the Twiga and VIP lounges) where you can grab a snack, find a comfortable seat, and use the Wi-Fi in peace.

Does the Kilimanjaro Airport offer wi-fi facilities?

You sure can. Free Wi-Fi is available throughout the terminal. It’s perfect for checking email or messages, though it might slow down a bit when the airport is crowded.

How do I get to my hotel or safari lodge?

You have plenty of options right outside the door. You’ll find taxis, pre-booked private transfers, and hotel shuttles waiting. Many safari-goers have their guides meet them right at the arrivals hall with a sign.

Can I rent a car there?

Yes, there are several local and international car rental desks at the airport. You can find everything from standard city cars to rugged 4x4s built for the Tanzanian bush.

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