Minneapolis–St. Paul International Airport (MSP)

Anyone who’s spent time flying through the Midwest knows the airport lottery is real. Fortunately, Minneapolis-St. Paul International (MSP) won the jackpot. It consistently cleans up in “best airport” rankings, and for good reason.

In this article, we’ll walk you through the amenities that make MSP a traveler’s favorite, help you navigate between its two terminals, and provide the key contact details you need to ensure your journey through the “Twin Cities” is as smooth as possible. So, let us look into the MSP Airport at a glance. 

A Full Overview of Minneapolis-Saint Paul International Airport:

Get to know Minneapolis- Saint Paul International Airport at a glance. The table below outlines essential details, including operating airlines, terminal layouts, and hub information, designed to help you navigate the airport quickly and efficiently.

Category	Details
Name of the Airport	Minneapolis- Saint Paul International Airport
Airport Type	Public
Opened	July 10, 1920
Serves	Minneapolis-Saint Paul
Location	Unorganized Territory of Fort Snelling, Minnesota, U.S.
ICAO Code	KMSP
IATA Code	MSP
Hub for	Delta AirlinesSun Country Airlines
Operating base	Bemidji AirlinesEndeavor Air
Number of Terminals	MSP Airport has two terminals with a total of 131 gates
Airlines Operating	Approx 20 Airlines
Annual Passenger Traffic	37,168,257 passengers in 2024
Ground Transportation	Metro Transit Blue Line (Light Rail), Metro Transit Bus Route 54, Minnesota State Highway 5, Minnesota State Highway 62, Minnesota State Highway 77, Interstate 494
Destinations	Serves nonstop service to approximately 165 destinations
Owned & Operated By	Metropolitan Airports Commission
Address	Terminal 1- 4300 Glumack Drive, St. Paul. MN 55111 Terminal 2- 7150 Humphrey Drive, Minneapolis, MN
Website	https://www.mspairport.com/

What Travelers Should Know About the MSP Airport’s Terminal Layout?

Minneapolis–Saint Paul International Airport efficiently manages both domestic and international traffic through two separate terminals and 131 gates. Consequently, each terminal at MSP Airport serves specific airlines, so it is essential to confirm your destination before arriving.

1. Terminal 1 (Lindbergh): Main Passenger Hub:

Terminal 1 (Lindbergh) serves as MSP’s primary hub, housing 117 gates across seven concourses (A-G). It manages the bulk of the airport’s domestic and international traffic.

2. Terminal 2 (Humphrey): Compact and Efficient

Terminal 2 (Humphrey) contains 14 gates located within Concourse H. This terminal offers a more streamlined experience and serves select domestic and international carriers. Southwest Airlines, Frontier Airlines, Icelandair, and Sun Country Airlines, a Minnesota-based carrier, use Terminal 2.

In addition to Terminal 1, Terminal 2 also processes international flights, depending on the airline and destination. The two terminals are approximately 1.6 km (1 mile) apart and are accessed from separate exits on Minnesota State Highway 5. They are not connected airside, so travelers must exit the airport system to switch terminals. For more details or to find the exact location, please refer to the MSP Airport terminal map.

Which Airlines Use Minneapolis–Saint Paul International Airport?

Serving as a premier global gateway, this capital hub hosts nearly 50 airlines offering direct connectivity to more than 130 international destinations. Through a comprehensive network ranging from short-haul regional flights to expansive transcontinental routes, these carriers effectively bridge the gap between every inhabited continent.

• Aer Lingus
• Air Canada
• Air Canada Express
• Air France
• Alaska Airlines
• American Airlines
• American Eagle 
• Delta Airlines
• Delta Connection
• Denver Air Connection
• Discover Airlines
• Frontier Airlines
• Icelandair
• KLM
• Southwest Airlines
• Sun Country Airlines
• United Airlines
• United Express
• WestJet
• WestJet Encore

Top Passenger Services at MSP Airport:

Make your trip easier with the excellent services at MSP Airport. You can relax in a quiet seating area, use charging stations, and much more. Overall, MSP Airport ensures your visit is as smooth and comfortable as possible with the services listed below.

1. Cell Phone Waiting Lot:

If you are picking someone up, keep in mind that MSP offers free cell phone waiting lots to make the process easier. These spots are located on Post Road, which is right in the middle of Terminals 1 and 2. Rather than driving in circles around the terminals, you can just hang out there until you get the “I’m ready” call. As a result, you will avoid unnecessary stress and help keep the airport traffic moving smoothly.

2. Electric Vehicle Charging Stations:

Free EV charging is available at MSP Airport; however, spaces are allocated on a first-come, first-served basis. Specifically, drivers at Terminal 1 should head to level 8 of the Silver, Red, or Blue ramps. Similarly, those at Terminal 2 can find chargers on level 7 of the Orange Ramp. In addition, users can enjoy these charging stations at MSP Airport for as long as needed, with no time limit.

3. Postal Stamps and Package Delivery Services:

MSP Airport offers several convenient options for travelers who need to send mail before flying. Initially, USPS drop boxes are located pre-security in both terminals for easy letter mailing. Meanwhile, those with larger shipments can find FedEx drop boxes near Concourse E and the Airport Mall. Ultimately, these diverse locations ensure that mailing packages is a seamless part of your airport visit.

4. Quiet Seating Area:

If you are looking for a moment of calm amidst your travels, you will find a sanctuary inside MSP’s Terminal 1. Tucked away on the Mezzanine Level, these quiet spaces overlook the lively Airport Mall while remaining shielded from the noise. Because they are intended for rest, prayer, and reflection, they offer a rare chance to recharge. When you are ready to visit, look for the elevators or stairs situated conveniently between Concourses E and F.

5. On-site Hotel:

Beyond its prime location directly connected to MSP, the InterContinental Minneapolis–St. Paul Airport Hotel offers a refined sanctuary for travelers. The modern 12-story high-rise features 291 elegantly appointed rooms and suites; guests can also enjoy two premier dining destinations and a stylish cocktail lounge. Whether you are hosting a grand event or simply seeking a restful night before an early flight, this hotel delivers effortless luxury.

6. Water Refill Stations:

MSP Airport continues to champion sustainable travel through its extensive network of water refill stations. For instance, in 2024, the airport installed 10 interactive HOPE Hydration stations, bringing the total to 80 units across the campus. Consequently, these free stations are utilized millions of times annually, significantly reducing single-use plastic waste.

7. MSP Walking Path:

The MSP Walking Path offers a convenient way for travelers to stay active while waiting for their flights. Specifically, Terminal 1 features a clearly marked 1.4-mile loop that winds through several concourses and the Airport Mall. Meanwhile, at Terminal 2, the concourse spans exactly 500 meters from end to end. Consequently, passengers at either location can easily track their steps and monitor their walking distance before boarding.

8. Pet and Service Animal Relief Areas:

There are plenty of places for your pets or service animals at MSP Airport. For instance, Terminal 1 has several indoor and outdoor relief areas located both before and after security, making them very easy to reach. 

On the other hand, Terminal 2 features a specific grassy patch outside, near the baggage claim, as well as a dedicated space inside. If you are traveling with a service animal and need help finding these spots, you can ask for an escort to guide you. However, it is essential to remember that all pets must stay in their kennels while inside the airport, unless they are official service animals.

9. Lost & Found Service:

Finding the Lost and Found at MSP Airport is easy if you know the route. To begin, just head to the middle of Terminal 1 on either the ticketing or baggage claim floor. From there, hop on the elevators down to the valet level in the center of the building. As soon as you step out of the elevator, take a left, and you will see the office.

Just a heads-up, you will have to pay the regular hourly parking rates if you are driving there. Also, keep in mind that they are open every single day of the year, including holidays, from 7:30 a.m. to 3:30 p.m.

10. Currency Exchange:

When you need to swap money for your trip, Currency exchange at MSP Airport is a fast and straightforward option. First, you can find their shops conveniently located in both terminals. Because they are easy to access, you can quickly get the cash you need. As a result, you’ll feel prepared and worry-free before you board your flight.

Where to Relax Inside MSP Airport?

If you’re on the lookout for some convenient spaces to relax for a while before your flight, here are a few to mention. 

1. Airport Conference Center: 

Located in Terminal 1, this spot has quiet rooms and private desks. It is an excellent place to get work done between flights because it offers computers, staff assistance, and food. They remain open from Monday to Friday,  am to 5 pm, and will function on weekends as well if an advance request is made. The rates vary depending on the rooms you book. For example, Commission Rooms cost $125/hour and $675/day. 

2. Delta Sky Club: 

Among the various lounges at MSP Airport, this one is a cozy spot with Wi-Fi, snacks, a bar, and even showers. It’s a nice place to relax and charge your phone before you board. You may visit Delta’s official website to learn more about their lounges. 

3. United Club: 

This quiet space offers free drinks and snacks. The staff can also help with your travel plans while you rest away from the crowds.

4. Escape Lounge: 

Anyone can visit this lounge to enjoy food, drinks, and Wi-Fi. You don’t need a reservation; just walk in and take a break from the busy terminal.

5. Aveda: 

Stop by for natural beauty treatments to help you feel refreshed. They even offer free, quick rituals like neck and shoulder rubs to help you de-stress. You will find this facility at Terminal 1. 

6. Chiroport: 

If you feel stiff, you can get a quick adjustment, some stretching, or a massage here. It’s a great way to make sure your body feels good before a long flight. It is situated in Terminal 1, Concourse F, close to gate F6. 

7. First Class Seats: 

You can look for these around the airport for a quick chair massage. You can pay for a short session (7 to 19 minutes) to relieve any knots or tension. A seven-minute massage costs $2; an eleven-minute massage, $ 3; a 15-minute massage, $4, and so on. 

8. Armed Forces Service Center: 

This is a free area in the Terminal 1 Mall for military members and their families. It’s a peaceful spot to rest and recharge during your travels.

9. Shoe Shine: 

You can find these stations in several areas for a fast, professional shine. It only takes a few minutes to make sure you look your best for your trip.

10. Wings Credit Union: 

This is a full-service bank right in the airport. You can talk to a real person to handle your banking needs without feeling rushed.

11. MN Lottery: 

For a little bit of fun, you can buy scratch-offs or play games here. It’s a simple way to pass the time while also helping out local community programs.

Minneapolis- Saint Paul International Airport (MSP) Parking Options for Travelers:

MSP Airport offers flexible parking for everyone, ranging from high-end valet to budget-friendly lots. Explore the various parking options at MSP Airport below to find the best fit for your next flight from Minneapolis-Saint Paul International.

1. Daily Parking:

Daily Parking at MSP Airport works best for longer trips from Terminal 1. Covered ramps connect directly to the terminal, offer electric vehicle charging, and provide easy automated entry and exit. Travelers can also prebook online for faster, hassle-free parking.

2. Value Parking:

Value Parking at MSP Airport provides an economical, covered parking solution situated at Terminal 2. It is designed for maximum efficiency, featuring automated access and online reservations that streamline your arrival. 

3. Quick Ride Ramp:

MSP Airport’s Quick Ride Ramp offers travelers a cost-effective way to park on-site. Situated just minutes from the airport, the facility provides a complimentary 24/7 shuttle service. This shuttle picks you up right at your vehicle and delivers you directly to either Terminal 1 or Terminal 2.

4. Terminal 1: Hourly Parking

If you only need to stay for less than four hours, Terminal 1 Hourly Parking is your best bet. You can find it in the Gold Ramp, which is fully covered and connects directly to the terminal via a skyway. 

5. Terminal 2: Hourly Parking

You can find Hourly Parking at Terminal 2 within the Orange and Purple Ramps. These covered spaces are conveniently linked to the terminal by a skyway and are located right near the express drop-off area. 

6. Valet Parking:

If you are in a rush, Valet Parking at MSP Airport’s Terminal 1 is the fastest way to get from your car to your flight. By choosing this service, you avoid the hassle of navigating parking ramps; just leave your keys with the attendant and walk inside. 

7. ePark Elite:

ePark Elite Parking offers a faster, more reliable way to park at the airport. When you join the program, you get a dedicated parking space near the terminal that is always waiting for you, even on the busiest travel days. Moreover, the touchless entry system saves you time at the gate, and the flexible transponder can be shared with others, providing greater value for your investment.

Complete List of Restaurants at MSP Airport:

From local icons to international chains, MSP Airport offers dining for every palate. Explore the list of some of the restaurants at MSP Airport below.

1. Angel Food Bakery
   
2. Auntie Anne’s
   
3. Caribou Coffee
   
4. Escape Lounge
   
5. Shake Shack
   
6. Starbucks
   
7. The Cook & The Ox
   
8. Blue Door Pub
   
9. Greek Kitchen
   
10. Buffalo Wild Wings
    
11. Twins Grill
    
12. McDonald’s
    
13. LoLo American Kitchen
    
14. Camden Food Co.
    
15. Hi-Lo Diner
    
16. Zona Cocina
    
17. Cibo Food Hall
    
18. Mimosa
    
19. Donut Trap Vending (24 hours)
    
20. Farmer’s Fridge (24 hours)
    
21. Subway Vending (24 hours)
    

Where to Find Shops at MSP Airport?

Minneapolis-Saint Paul International Airport offers a premier collection of over 100 dining and retail destinations. From iconic local brands to well-known national labels, these shop options at MSP Airport are conveniently organized to ensure a seamless experience for travelers on a tight schedule.

1. Atelier- Terminal 1, MSP Mall
   
2. Como Park Essentials- Terminal 1, Concourse C
   
3. Explore Afar- Terminal 1, Concourse C
   
4. Hjem + Home- Terminal 1, Concourse C
   
5. Hudson News- Terminal 2, Concourse H
   
6. iStore- Terminal 1, MSP Mall
   
7. JetSet News- Terminal 1, Pre-Security
   
8. Johnston & Murphy- Terminal 1, MSP Mall
   
9. Kiehl’s- Terminal 1, MSP Mall
   
10. MPLS Craft Market- Terminal 1, Concourse C
    
11. Open Book- Terminal 1, MSP Mall
    
12. Sunglass Hut- Terminal 1, MSP Mall
    
13. Swarovski- Terminal 1, MSP Mall
    
14. Wild & Sweet- Terminal 1, Concourse F
    
15. Words- Terminal 1, Concourse C

What Accessibility Amenities Are Available at MSP Airport?

MSP Airport strives for total accessibility with a dedicated mobility staff and modern, spacious elevators. To support all travelers, they offer various specialized programs and services.To find the best fit for your trip, browse all options here or filter the list by your specific needs.

1. Accessibility Services Maps: 

You can use MSP Airport online or printed maps to find elevators, bathrooms, help desks, and pet relief areas in both terminals.

2. Accessible Ground Transportation: 

MSP Airport offers wheelchair-friendly buses, taxis, and shuttles to help you get to and from the airport safely.

3. Accessible Parking: 

MSP Airport has parking spots for people with disabilities near the terminals. Signs help you find the best spot for your vehicle’s height.

4. ADA & Title VI Policy: 

MSP Airport follows federal rules to protect your rights. You can read their policies or find out how to file a complaint if you have a problem.

5. Aira Airport Network: 

Blind or low-vision travelers can use a phone app to connect with a live agent who will help them navigate the airport.

6. Aira ASL: 

This app connects deaf or hard-of-hearing travelers with a live sign language interpreter to make communicating at the airport easier. The interpreter will use your phone’s camera and microphone to make communication easy and seamless. 

7. Airline Accessibility Information: 

They provide contact information for every airline so you can call ahead to arrange the specific assistance you need for your flight.

8. Airline Passengers with Disabilities Bill of Rights: 

This is a simple guide to your rights, including your right to respectful treatment and assistance with your wheelchair.

9. Airport Assistance: 

Staff and volunteers are available throughout the airport to give you directions, answer questions, and help you get where you need to go.

10. Electric Carts: 

If you have trouble walking long distances, you can catch a ride on an electric cart in Terminal 1 to get to your gate faster. Different companies provide this service, and it varies by airline. The implementation of the cart stop services ensures efficient commutation of the electric carts. These carts service passengers every 10-15 minutes. Carts can’t enter congested areas and must be driven slowly at walking speed, keeping passenger safety in mind. 

11. Hearing Loop Technology: 

If you use a hearing aid with a “T-coil,” this system makes sounds and announcements much clearer at ticket counters and gates. It helps eliminate background music, making it easy to understand music and speech. You will find it in various locations, such as departure halls, ticketing areas, and so on. 

12. Hidden Disabilities Sunflower Program: 

You can wear a sunflower lanyard to let staff know—without saying a word—that you might need a little extra time or patience.

13. Lactation Centers: 

MSP Airport offers private, locked rooms where you can pump in a quiet, clean environment. It even features a deep sink, electrical outlets, comfortable seating, magnificent artwork, and soft lighting. You will find lactation centers in various locations across Terminals 1 and 2. 

14. Meet and Assist Program: 

You can be paired with a friendly volunteer who will walk with you and help you find your way through the airport. You will get these services throughout the week from 7:30 am – 6:30 pm CT, but it will be closed on holidays. You can make a request online on the airport’s official website or by phone at 612-726-5570. For wheelchair services, however, you must contact your airline. 

15. Navigating MSP Program: 

This program lets you “practice” a trip to the airport before your real flight to help you feel more confident and less stressed. You will get a first-hand experience on everything from security screening to seat belt fastening, and more. 

16. Navigating MSP Social Story Video:

This video shows you exactly what to expect at the airport, from check-in to security, so there are no surprises. You will find it on MSP’s official website. 

17. Nursing Mothers Rooms: 

These are calm, semi-private areas with comfortable seating where you can breastfeed your baby. It has several amenities like couches, sinks, changing tables, mirrors, and rocking chairs. 

18. Accessible Restrooms: 

MSP Airport’s accessible bathrooms are easy to use, and some even include adult changing tables and special lifting equipment for those who need it.

19. Security Screening Assistance: 

You can ask TSA Cares for help at the security line to make the screening process faster and more comfortable.

20. Talk-to-Text Technology: 

At some gates, you can see spoken announcements turned into text on a screen so you don’t miss any essential flight updates. This is of immense help for passengers with hearing impairment. 

21. Video Relay Interpreting: 

Information desks at MSP Airport use video screens to connect you with a sign language interpreter so you can ask questions easily.

22. Visual Paging & Emergency Messages: 

Important announcements and emergency alerts are shown as text on screens so that everyone stays informed.

23. Wheelchair Services: 

If you need a wheelchair, your airline can provide one. Just let them know before you arrive so someone is ready to help you. If you are to be dropped off at Terminal 1 and need wheelchair assistance, you can request a drop-off at the Ticketing Level Door 3. This is mainly for Delta. For other airlines, it is Door 2. Those to be dropped off at Terminal 2 and in need of wheelchair assistance must be dropped off at door 4 or 5.  

Ground Transportation at MSP Airport Options Explained:

Getting around is easy with the many options for ground transportation at MSP Airport, such as;

1. App-Based Ride Services:

Uber, Lyft, and other ride apps provide convenient pickup and drop-off at MSP Airport.

2. Taxi Services:

Taxis are available for travelers needing direct transportation to and from the airport.

3. Van and Shuttle Services:

Shared and private vans and shuttles operate between MSP and the surrounding areas.

4. Car Rental Companies:

Multiple car rental providers serve MSP Airport. Rental car facilities are accessed via tram from Terminal 1.

5. Light Rail Transit (LRT):

Light rail trains connect MSP with local destinations and run free between terminals every 15 minutes, 24/7.

6. Public Bus Service:

Local public buses offer affordable transportation options to and from MSP Airport.

7. Intercity and Interstate Buses:

Jefferson Lines provides scheduled bus service for regional and interstate travel.

8. Inter-Terminal Transportation:

Free light rail service runs between Terminal 1 and Terminal 2. Special-needs passengers may use the inter-terminal shuttle.

9. Biking to MSP Airport:

Travelers may bike to the airport using approved roadways. Reviewing the airport’s biking map is recommended.

MSP Airport Security Wait Times:

Getting through security at MSP Airport is generally smooth and well-organized. Currently, MSP Airport security wait times remain manageable at both terminals. At Terminal 1, most travelers clear security in under 25 minutes. Meanwhile, Terminal 2 moves even faster, with waits often below 15 minutes. 

However, wait times can change during peak travel hours, holidays, or bad weather. Therefore, arriving early helps reduce stress and avoids last-minute rushing. For domestic flights, passengers should still plan to arrive at least two hours before departure. This extra time ensures a calm experience and allows flexibility if lines suddenly increase.

MSP Airport Interactive Map:

The MSP Airport interactive map is a powerful digital tool that makes navigating the airport’s two terminals seamless. Whether you are using a smartphone or an airport kiosk, this map provides real-time, turn-by-turn walking directions to help you find your gate or ground transportation.

You can view descriptions, daily hours of operation, and even estimated walking times between any two points in the airport. The Minneapolis–Saint Paul International Airport’s map highlights accessible routes, elevators, and restrooms to ensure all travelers can move comfortably. This interactive tool takes the guesswork out of your layover, letting you enjoy MSP’s local food and shops with the peace of mind that you will make it to your gate on time.

MSP Airport Contact Information:

MSP Airport provides several ways to stay informed during your trip. For instance, you can check the official website for real-time flight updates or call the support team directly for immediate help.

Customer Service	612-726-5555
Email	Imeet@mspairport.com
Website	https://www.mspairport.com/

Conclusion:

Experience a better way to fly at Minneapolis–Saint Paul International Airport (MSP), an airport built around your needs. You can enjoy flexible parking and easy transit options. Then, breeze through security with real-time wait updates before relaxing in world-class lounges or local eateries. Finally, use their accessibility and navigation tools to ensure a confident, smooth boarding process every time you travel.

FAQs