Ontario International Airport (ONT)

Are you planning to fly from Ontario International Airport (ONT)? Curious to know what facilities it offers? Well, this guidebook will clear all your doubts.

Opened in 1923, ONT is an international airport located just 2 miles (3.2 km) east of downtown Ontario in San Bernardino County, California. The airport serves 31 destinations with 90+ daily departures, covers 1,741 acres (705 ha), and has two parallel runways. Currently, it operates three terminals and has plans to expand soon.

Keep scrolling to learn more about Ontario International Airport in detail, with a focus on key information such as terminals, runways, parking, transportation, and more.

General Information about ONT Airport

Before moving on to detailed information, just have a look at the key information to get an overview of ONT Airport:

ONT Terminals

At Southern California’s Ontario International Airport, there are three main terminals with 28 gates and two parallel runways to operate the arrival and departure of airlines.

• Terminal 2
• Terminal 4
• International Arrivals Terminal

Airlines And Cargo Services Operating at ONT Airport

Are you wondering which airlines fly from Ontario Airport? There are more than 10 major airlines that operate there. Here is the list of major airlines at ONT:

Transportation Options To Get To and From ONT

• Rental Car Center at ONT Airport: Need a rental car? ONT’s Rental Car Center brings multiple car rental brands together in one place, including Alamo, Avis, Budget, Hertz, and more. It’s easy to reach with a quick, free shuttle ride from the terminals.

• Airport & Hotel Shuttles: Many nearby hotels offer free shuttle services to and from the ONT Airport. It’s a convenient and budget-friendly way to reach your hotel without any hassle. Some hotels offering courtesy shuttle services include Best Western Ontario Mills, DoubleTree by Hilton, and others. 

• Ride Apps, Taxis & Limos: Prefer not to drive yourself? No problem. Ride-share apps, taxis, and limo services are readily available at ONT to get you wherever you need to go, comfortably and quickly.

• Bus & Rail Transportation: For travelers who like public transport, ONT has bus and rail options, including nearby Metrolink connections. It is an easy and affordable way to travel around the area.

Park Your Vehicles at ONT

Whether it is a short weekend trip or an extended vacation, parking at ONT makes starting your journey easy and stress-free. You can see the daily rates and pre-book your parking spot before you arrive.

Eat, Relax  & Shop at ONT Airport

ONT Airport has plenty of places to eat, shop, and relax before your flight. From local favorites and national restaurants to shops where you can grab travel essentials, you can check out the list of shops and food options in Ontario to make your trip easier. Here are a few to mention. 

ONT Airport Security Wait Times

For safety and security at Ontario International Airport, you will find the following options: 

• CLEAR at ONT

CLEAR helps you get through security faster and with less hassle. Instead of pulling out your ID every time, it uses your face or eyes to confirm who you are, making the process quick and touch-free.

• TSA PreCheck 

TSA PreCheck lets approved travelers move through security more easily. Lines are shorter, screening is faster, and you can keep things like shoes and laptops where they are.

• Customs and Border Protection

Customs and Border Protection assists international passengers arriving at ONT. Their job is to help travelers enter the country safely and smoothly.

The wait times at Ontario International Airport are around 20 minutes on non-peak days and can reach 30 minutes during peak hours and holidays. You can check the further details in our Ontario Airport Security Wait Times guide.

Customer Experience Team At the ONT Airport

At ONT, customer satisfaction is considered the top priority. They offer helpful services to make your experience free from any hassle.

• O.A.C.E.S. (Ontario Airport Customer Experience Specialists) 

O.A.C.E.S. is here to help make your time at ONT more comfortable and stress-free. The program focuses on support, accessibility, and care for travelers who may need a little extra help during their journey.

• Therapy Dogs (ONT Paw Squad)

Keep an eye out for ONT’s adorable therapy dogs, known as the ONT Paw Squad. They wear turquoise bandanas, that’s how you will spot them, not to miss out on their wagging tails, and friendly faces. Their job is to make you smile, ease travel stress, and brighten your day. Feel free to stop, say hello, give them a pet, and even collect a Paw Squad trading card when you see them.

• Travelers Aid

Travelers Aid is available to support passengers who need extra assistance while traveling. Whether you have questions, need directions, or require help navigating the airport, their team is there to lend a helping hand.

ONT Airport Disability Resources

ONT Airport offers multiple accessibility features for travelers with disabilities. Here’s the list:

• California Relay Service
• Curb Cuts
• Escalators
• Elevators
• Accessible Parking, Shuttles, and Curbside Services
• ReciteMe
• Wheelchair Accessible Restaurants & restrooms
• Service Animal Relief Areas
• Sunflower Program
• Airport Wheelchair Service
• Self-Identification Program for Travelers with Autism

ONT’s Lost and Found Department

Lost something at the airport? Don’t worry; ONT’s Lost & Found team is here to help. If you left an item on a courtesy or rental car shuttle, it may have been returned to the Rental Car Center, but it’s best to call the Lost & Found office first at (909) 544-5128. For lost luggage or items left on a plane, contact your airline directly. Remember, all items in the Lost & Found must be claimed within 90 days; after that, unclaimed items are disposed of safely. The team is ready to help make sure you get your belongings back as smoothly as possible.

ONT+ Visitor Pass Program

The ONT+ Visitor Pass lets anyone visit Ontario Airport past security, even if they are not flying. You can relax, shop, eat, and spend time with friends or family. Passes are available the same day or up to 7 days in advance, depending on availability. You can apply for passes directly at: ontplus.flyontario.com 

Additional Services and Facilities at ONT

Besides the essential facilities, Ontario International Airport offers additional amenities to make your wait more comfortable.

Hydration Stations

ONT has 16 water refill stations between Terminal 2 and Terminal 4, so you can refill your water bottle before and after your flight.

Nursing Rooms

ONT offers private nursing rooms in Terminal 2 and Terminal 4. These rooms are safe, comfortable, and fully equipped with padded benches, outlets, and changing areas. They are single-occupancy and give mothers privacy to breastfeed or pump.

• Terminal 2: 2nd floor, past TSA, across from Gate 206, next to Brewery X
• Terminal 4: 2nd floor, past TSA, across from Gate 408, next to Subway

Pet Relief Areas

ONT has pet relief areas both inside and outside the terminals. These spaces make traveling with pets easier and more comfortable.

• Outdoor areas: at the far ends of each terminal
• Indoor “Barking Lots”: near Gate 210 (Terminal 2) and Gate 410 (Terminal 4)

ATMs

Confused about handling your financial needs at ONT Airport? ATMs are available in both terminals, hosted by PNC Bank. You can find them near the main doors in the baggage claim areas.

USO Lounge

The Ontario USO Lounge is the perfect place to unwind and relax before boarding the flight. There’s a free shuttle from Terminals 2 and 4.

The lounge offers a variety of comfortable amenities for troops and their families, all free of charge:

• TV lounges with movies and shows
• Books and magazines
• Computers with free Wi-Fi
• Game room
• Snack bar
• Luggage storage
• Outdoor patio
• Children’s area and nursery
• International map display
• Family room and nap room

For more details, you can use: Phone: (909) 390-4274 and Website: california.uso.org/ontariointernationalairport 

California Science Center

The California Science Center at ONT is located on the second floor of Terminal 4, just past security near Gate 408. It is open 24/7, and passengers can visit as often as they like. Even if you are not flying, you can explore the museum through the ONT+ Visitor Pass Program.

Wi-fi  Services

You have access to free Wi-Fi at the ONT Airport for up to 4 hours. Connect to their wifi network via Network (SSID) ONT-WiFi and avail the privilege of free browsing. 

Ontario Airport & Terminal Maps

Whether you are arriving or departing, the ONT Airport interactive map is here to help you get around easily and make your trip stress-free.

Conclusion

Got all the details of the Ontario International Airport (ONT)? Well, you must be now aware that it makes traveling easy and stress-free with good food, convenient parking, and reliable transport. Whether you are arriving, leaving, or just waiting, you will find everything you need for a comfortable and enjoyable trip.

FAQs