Singapore Changi International Airport (SIN)
Flying through Singapore? If so, then you are in for a treat! Are you wondering why? Because you will be catching your flights from the Singapore Changi International Airport. This airport isn’t just a place to catch a plane; it is an experience all on its own. Nestled in the eastern part of Singapore, this award-winning airport is known worldwide for its smooth efficiency, exceptional amenities, and fun attractions, like the Jewel complex, home to the world’s tallest indoor waterfall.
With 4 terminals and 2 runways, Singapore Changi International Airport (SIN) makes traveling effortless. In this guide, we will take you through everything you need to know before your trip.
Key Details of SIN Airport
Below is a table with all the necessary information about Singapore Changi Airport:
| Airport Name | Singapore Changi Airport |
| Address | 60 Airport Blvd., Singapore 819643 |
| IATA Code | SIN |
| Number of Runways | 2 |
| Terminals | Terminal 1 (T1) Terminal 2 (T2)Terminal 3 (T3) Terminal 4 (T4) |
| Opened | July 1981 |
| Coordinates | (1.35917°N, 103.98944°E) |
| Serves | Singapore |
| Phone | +65 6595 6868 |
| Official Website | https://www.changiairport.com |
| YouTube | https://www.youtube.com/@changiairport |
| https://www.facebook.com/changiairport/ | |
| https://www.instagram.com/changiairport/ |
Changi Airport Terminals
Singapore Changi Airport has four main terminals. In these terminals, you can find all the facilities you need to complete your travel formalities, like check-in, baggage drop, lounges, dining, and shopping.
- Terminal 1 (T1)
- Terminal 2 (T2)
- Terminal 3 (T3)
- Terminal 4 (T4)
Passenger Airlines & Their Location at SIN
Singapore Changi Airport (SIN) is a major hub, hosting nearly 100 airlines. These airlines fly to around 170 destinations in almost 50 countries, connecting travelers to Asia, Africa, Europe, Oceania, the Middle East, and North America.
| Airline (IATA) | Check-in Counter Location | Airline Contact |
| Aero Dili (8G) | T4, Row 2, Door 2 | +670 78888 444 |
| Air Canada (AC) | T2, Row 12, Door 8 | +65 800 852 8455 / +1 514 393 3333 |
| Air China (CA) | T1, Row 4, Door 1 | 1800 8610 0999 |
| Air France (AF) | T1, Row 2, Door 1 | 6577 1155 |
| Air India (AI) | T2, Row 10, Door 7 | 6531 573780 |
| Air India Express (IX) | T2, Row 9, Door 7 | 6542 2152 / 6221 4909 / 6325 7203 |
| Air Japan (NQ) | T2, Row 1, Door 1 | 6403 7430 |
| Air Macau (NX) | T2, Row 9, Door 7 | singapore@airmacau.com.mo |
| Air New Zealand (NZ) | T3, Row 8, Door 6 | 800 8525 3021 / +64 9 357 3000 |
| Air Niugini (PX) | T1, Row 11, Door 5 | 6250 4868 |
| AirAsia (AK) | T4, Row 4–5, Door 3 | GTRSG |
| Aircalin (SB) | T3, Row 9, Door 7 | (+687) 26 55 00 |
| All Nippon Airways (NH) | T2, Row 7–8, Door 5–6 | 800 810 2448 |
| Asiana Airlines (OZ) | T3, Row 8, Door 6 | 6225 3866 |
| Bangkok Airways (PG) | T1, Row 1, Door 1 | 6545 8481 |
| Batik Air (ID) | T4, Row 1, Door 1 | +62 811 1938 0888 |
| Batik Air Malaysia (OD) | T4, Row 1, Door 1 | +62 811 1938 0888 |
| Biman Bangladesh Airlines (BG) | T3, Row 2, Door 2 | 6221 7155 |
| British Airways (BA) | T1, Row 10, Door 4 | 6622 1747 |
| Cambodia Airways (KR) | T1, Row 1, Door 1 | +855 96 852 5555 |
| Cathay Pacific (CX) | T4, Row 7, Door 5 | 6347 5830 |
| Cebu Pacific Air (5J) | T4, Row 3, Door 2 | 3158 0808 |
| China Airlines (CI) | T3, Row 11, Door 8 | 6737 2144 |
| China Eastern Airlines (MU) | T3, Row 9, Door 7 | 6222 3456 |
| China Southern Airlines (CZ) | T1, Row 10, Door 4 | 6223 3233 |
| Chongqing Airlines (OQ) | T1, Row 10, Door 4 | 6223 3233 |
| Citilink (QG) | T3, Row 9 & 11, Door 7 & 8 | 6922 9602 |
| Drukair (KB) | T3, Row 2, Door 2 | 6338 9909 |
| EVA Air (BR) | T3, Row 8, Door 6 | 6226 1533 |
| Emirates (EK) | T1, Row 13, Door 5 | 6622 1770 |
| Finnair (AY) | T1, Row 14, Door 5 | 3158 9868 |
| Firefly (FY) | T2, Row 11, Door 8 | +60 3 7845 4543 |
| Gulf Air (GF) | T3, Row 5, Door 4 | 6347 5834 |
| Hainan Airlines (HU) | T4, Row 4, Door 3 | +86 10 95339 |
| Hebei Airlines (NS) | T1, Row 11, Door 4 | 86 311 96699 |
| IndiGo (6E) | T2, Row 2, Door 1 | 6531 579808 |
| Indonesia AirAsia (QZ) | T4, Row 4–5, Door 3 | GTRSG |
| Japan Airlines (JL) | T1, Row 1, Door 1 | +800 852 6432 |
| Jeju Air (7C) | T4, Row 2, Door 2 | 6970 0920 |
| Jetstar International (JQ) | T4, Row 8, Door 5 | 6499 9702 |
| Juneyao Airlines (HO) | T4, Row 3, Door 3 | 6789 5520 |
| KLM (KL) | T1, Row 2, Door 1 | 6577 1202 |
| Korean Air (KE) | T4, Row 6, Door 4 | 6796 2001 |
| Lufthansa (LH) | T2, Row 4–5, Door 2 | +65 6307 7614 |
| Malaysia Airlines (MH) | T2, Row 7, Door 5 | 6723 1009 |
| Philippine Airlines (PR) | T2, Row 11, Door 8 | 6336 1611 |
| Qantas Airways (QF) | T1, Row 8, Door 3 | 6415 7373 |
| Qatar Airways (QR) | T1, Row 3, Door 1 | +65 3157 9795 |
| Royal Brunei Airlines (BI) | T2, Row 9, Door 7 | 6238 2833 |
| Singapore Airlines (SQ) | T2 Rows 3/5/6; T3 Rows 3/4 | 6223 8888 |
| Scoot (TR) | T1 Rows 5–7, Door 2–3 | 3138 4047 |
| Thai Airways (TG) | T2, Row 8, Door 6 | 6542 8333 |
| Turkish Airlines (TK) | T1, Row 9, Door 4 | 6732 4556 |
| United Airlines (UA) | T2, Row 1, Door 1 | 6670 9737 |
| Vietnam Airlines (VN) | T3, Row 1, Door 1 | 6542 2181 |
| Xiamen Airlines (MF) | T1, Row 3, Door 1 | 6221 0770 |
| ZIPAIR (ZG) | T1, Row 14, Door 5 | – |
Changi Airport Freighter Airlines
Besides passenger airlines, many airlines provide cargo services at SIN Airport.
- Air Zeta (KJ)
- Asia Cargo Airlines (GM)
- DHL Air (D0)
- EVA Air (BR)
- Emirates (EK)
- Ethiopian Airlines (ET)
- Aerologic (3S)
- Air Hong Kong (LD)
- Etihad Airways (EY)
- Federal Express (FX)
- Hong Kong Air Cargo (RH)
- Asiana Airlines (OZ)
- British Airways (BA)
- Cargolux (CV)
- Cathay Pacific Airways (CX)
- China Airlines (CI)
- AirBridgeCargo Airlines (RU)
- All Nippon Airways (NH)
- MY Jet Xpress Airlines (N7)
- China Cargo Airlines (CK)
- Korean Air (KE)
- My Indo Airlines (2Y)
- Nippon Cargo Airlines (KZ)
- Qatar Airways (QR)
- Raya Airways (TH)
- Shandong Airlines (SC)
- Sichuan Airlines (3U)
- Singapore Airlines Cargo (SQ)
- United Parcel Service (5X)
Check-in and Security at the SIN Airport
At Singapore Changi Airport, checking in is easy and convenient. You will find counters for early check-in, fast check-in, and regular airline check-in to ensure a smooth start to your journey. After check-in, the security and immigration procedures are well-organized to help you move quickly and comfortably through the airport. Additionally, with clear signboards and helpful staff, completing your travel formalities will be totally stress-free.
Jewel Changi Airport
Jewel Changi Airport is a separate building connected to Terminals 1, 2, and 3. It’s a lively and beautiful spot where nature, shopping, and fun come together. Inside, you will find the Rain Vortex, the world’s tallest indoor waterfall, surrounded by greenery. There are also indoor gardens, lots of shops and restaurants, attractions like Canopy Park, and even a hotel.
Some of its key features are:
- Rain Vortex (A 40-meter indoor waterfall)
- Shiseido Forest Valley
- Canopy Park (mazes, sky nets, and play areas)
- Over 300 shops and restaurants
- Hotel YOTELAIR
- Airport Services
- Themed Gardens: Butterfly Garden (T3), Orchid Garden, Sunflower Garden, and more
Services and Facilities at Changi Airport
Changi Airport in Singapore offers a wide range of services and facilities to make every journey smooth, comfortable, and enjoyable.
- Porter Service
Changi Airport’s porter service helps take the stress out of travel by assisting with your luggage from arrival to departure. Whether you are arriving or departing, porters are available to handle your bags so you can move through the airport comfortably.
You will find the porter service at all the terminals.
If you are departing, the porter service will assist you with your baggage from your vehicle to the check-in counter. For those arriving at the airport, the porter service will assist them with carrying their bags from the baggage belt to the vehicle. Book in advance at least 6 hours before your flight’s arrival or departure time.
For up to 20 items, a $5 charge per item will apply. A minimum of $15 applies. From the 21st item, the staff will get in touch with you regarding the pricing. An $8 surcharge applies for transfers to Terminals 1, 2, and 3. For transfers to and from Terminal 4 and Yotel, a $14 surcharge applies. Cash payments have been discontinued, so you can only pay online.
- Calm Room
Take a moment to relax in a quiet space designed for neurodivergent travelers and their caregivers before your flight. You’ll find it at T2 Transit, Level 2. You will find three distinct zones in the Calm Room.
The Forest is inspired by Singapore’s natural landscape and designed for rest and reflection. You will find gentle dividers here, constructed with everyone’s privacy in mind.
The Den is a softly padded space with both open as well as enclosed settings. You will find pebble-shaped cushions for a comfortable experience.
The Nest comprises two private rooms, acoustically dampened. The color-adjustable lighting creates a calm and personalised ambiance.
- Wheelchairs & Accessibility Aids
Need extra help getting around? Changi provides wheelchairs and mobility aids to make your journey easier and more comfortable.
- Baby Care Rooms
Looking after little ones is simple at Changi. Baby care rooms let you feed, change, or tend to your child in privacy and comfort. They are available at several locations across all terminals 1-4. The nursing rooms have hot water dispensers and baby-changing tables. The soft lighting helps to create a calm environment.
- Banking Services & ATMs
Need cash? ATMs from various banks are located throughout the Changi airport, so you can access money quickly and conveniently. At Terminal 1, the ATMs are located in the Arrival Hall, Departure Hall, Transit West, and Transit East. At Terminal 2, you will find the ATMs at Arrival South, Arrival North, Departure North, Transit North, and Transit South. At Terminal 3 you will find ATMs at Terminal North, Terminal South, Departure North, Departure South, B2 Central, Transit North, and Transit South. The Terminal 4 ATMs lie in Arrival Hall Central and Departure Hall. Some of the banks that function here include HSBC, Citibank, and ICBC.
- BeRelax Spa
Need to unwind? Enjoy soothing massages and wellness treatments to refresh your body and mind. You will find it at T3 Transit, Level 2, open until 23:00.
- Car Grooming Services
Want your car cleaned while you travel? Professional car grooming is available at Jewel, Basement 3. The outlet is open from 11:00 to 19:00 (Mon–Fri) and from 11:00 to 20:00 (Sat–Sun).
- Changi Airport Movie Theatres
Looking for entertainment during your layover? Catch the latest films at the 24-hour movie theatre in Terminal 3 Transit. It remains open 24/7, except on Thursday from 11:00 am to 4:00 pm, when it is closed for maintenance.
- Baggage Storage by Smarte Carte
Want to explore the airport hands-free? Just leave your luggage safely at Smarte Carte storage points while you shop, dine, or relax. You will find them at all the Terminals, including the Jewel premises.
- Changi Airport Swimming Pool with Jacuzzi
Take a refreshing swim or relax in the Jacuzzi while watching planes take off. Located at T1 Transit, Level 3, open until 22:00. You don’t need to reserve in advance, as the swimming pool is available on a first-come, first-served basis.
- Charging Points
Keep your phones, tablets, and laptops powered up at any point in the airport with conveniently placed charging points. You will find charging stations in several locations across Terminal 1, including Level 1 Arrival hall East and West, Level 2, and the departure hall.
- Clinics & Pharmacies
Feeling unwell or need medicine? Clinics and pharmacies are available at multiple locations to meet your health needs.
- GST (Tax) Refund
Travelers can claim a refund of the Goods and Services Tax at designated counters across the airport for eligible purchases.
- Hub & Spoke
A public wellness area at T2, Level 1, where you can cycle, work out, or freshen up. It is open 24 hours for all travelers. The pay-per-use showers is perfect for you to freshen up. You also have the Jurassic Mile in the adjacent area, where exhibits of life-sized dinosaurs will thrill you to the core.
- Internet Connection
Flyers can stay connected with free WiFi (#WiFi@Changi) available throughout both public and transit areas of the SIN airport. After you have selected the Wi-Fi network, launch your browser, enter the website address, click Connect now, and enjoy free Wi-Fi.
SIN Airport Parking
Changi Airport offers eight car parks and four coach stands to make arriving and departing as convenient as possible. All car parks are open 24 hours daily, and there is a 10-minute grace period for pick-up and drop-off. After 10 minutes, standard parking charges apply for cars and motorcycles. Additionally, some car parks have EV charging points to help you power up your vehicles.
| Terminal | Car Park |
| T1 | Public Car Park / Jewel Car Park |
| T2 | Public Car Park 2A |
| Public Car Park 2B | |
| Level 1 Hub & Spoke Car Park | |
| T3 | Public Car Park 3A |
| Public Car Park 3B | |
| T4 | Public Car Park 4A |
| Public Car Park 4B |
Hotels at Changi Airport
SIN Airport offers a range of hotels and facilities to make your journey comfortable, whether you are on a layover, traveling with family, or on business. You can relax, recharge, and enjoy convenient access to the terminals.
| Hotel | Terminal / Location | Level / Area |
| Crowne Plaza Changi Airport | Terminal 3 (T3) | Level 2 |
| YOTELAIR Singapore Changi Airport | Jewel | Level 4 (public area) |
| Aerotel Airport Transit Hotel | Terminal 1 (T1) | Level 3, Departure Transit Hall (above Gate D41) |
| Ambassador Transit Hotel | Terminal 2 (T2) | Level 3, Departure Transit Hall South |
| Ambassador Transit Hotel | Terminal 3 (T3) | Level 3, Departure Transit Hall (next to Movie Theatre) |
Changi Airport Restaurants & Cafes
Feeling hungry? Just stop at one of the listed food options to satisfy your cravings at the Changi Airport.
| Name | Location | Timings |
| % Arabica | Jewel | Open till 22:00 |
| 7Café | Jewel | Open till 00:00 |
| 7Café | T3 Public | Open till 23:00 |
| ActionCity Café | Jewel | Open till 22:00 |
| Allora Ristorante & Bar (Crowne Plaza) | T3 Public | Open till 00:00 |
| Cafe O | T2 Public | Open 24 hours |
| Café Kitsuné | Jewel | Open till 22:00 |
| CHAGEE | T2 Public | Open till 23:00 |
| Chatterbox Express | T1 Transit | Open till 00:00 |
| CHICHA San Chen | Jewel | 10:00–22:00 (Sun–Thu), 10:00–22:30 (Fri–Sat) |
| Chow Zan Dessert | Jewel | Open till 22:00 |
| Heavenly Wang | Multiple Locations | Open 24 hours |
| HUB & SPOKE CAFÉ | T2 Public | Open till 20:00 |
| Hudsons Coffee | Multiple Locations | Varies by location |
| Kenangan Coffee | Jewel | Open till 22:00 |
| Kenangan Coffee | T2 Public | Open 24 hours |
| Kopikakis | T1 Transit | Open till 01:00 |
| Lady M (Temporarily Closed) | Jewel | — |
| Luckin Coffee | Jewel | Open till 22:30 |
| Luckin Coffee | T1 Transit | Open 24 hours |
| MA MUM To Go | T1 Public | Open 24 hours |
| Marché | T1 Transit | Open till 00:00 |
| Naixue | Jewel | Open till 22:00 |
| Nesuto | Jewel | Open till 22:00 |
| Noyah La Maison | T3 Public | 11:00–22:00 (Sun–Thu), 11:00–23:00 (Fri–Sat) |
| Noyah La Maison & Zero Degree | T4 Transit | Open 24 hours |
| O’Coffee Club | Multiple Locations | Open 24 hours |
| Paris Baguette | Jewel | 08:00–22:00 (Mon–Fri), 24 hrs (Sat–Sun) |
| Paris Baguette | Multiple Locations | Open 24 hours |
| PAUL | T1 Transit | Open 24 hours |
| PAUL Bakery & Restaurant | Jewel | 10:00–22:00 (Sun–Thu), up to 23:00 (Fri–Sat) |
| Pizzamaru | Jewel | Open till 22:00 |
| Pop Play Planet Cafe | Jewel | Open till 22:00 |
| Pret A Manger | Multiple Locations | Varies by location |
| Queic by Olivia | Jewel | Open till 22:00 |
| Saap Saap Thai | T3 Public | Open till 22:00 |
| Starbucks | Multiple Locations | Open 24 hours |
| Starbucks | Jewel | 07:30–21:00 (Sun–Thu), 24 hrs (Fri–Sat) |
| Sukiya | T2 Public | Open 24 hours |
| Swee Choon | T2 Public | Open 24 hours |
| Swensen’s | T3 Public | Open till 22:30 |
| Terrace Chinese Kitchen | T1 Public | Open till 23:00 |
| The 1872 Clipper Tea Co. | Jewel | Open till 22:00 |
| The Coffee Bean & Tea Leaf | Multiple Locations | Open 24 hours |
| The Coffee Bean & Tea Leaf | Jewel | Open 24 hours |
| The Salad Fork | T2 Public | Open till 21:00 |
| TheJellyHearts | T3 Public | 11:00–21:00 (Sun–Thu), 11:00–21:30 (Fri–Sat) |
| Tim Hortons SG | T3 Public | Open till 23:00 |
| Toast Box | Jewel | Open till 22:00 |
| Wang Noodle House | T2 Public | Open 24 hours |
| Ya Kun Kaya Toast | T2 Transit | Open till 01:00 |
| Ya Kun Kaya Toast | Jewel | Open till 22:00 |
| Zero Degree | T3 Public | 11:00–22:00 (Sun–Thu) |
Changi Airport Shopping Stores
You can enjoy shopping at SIN Airport by visiting the following outlets:
| 7-Eleven | ActionCity | Adidas | adidas Originals |
| Aerotel | Airport Pharmacy | ALDO | Amaris |
| ZakkaSG | ZARA | Animal Kaiser+ | APM Monaco |
| Apple | Aroma Truffle | ASICS | AVIS |
| AWHSOME by Hyggerium | Bacha Coffee | ZEGNA | Bakery Cuisine |
| Balenciaga | Bath & Body Works | YU Cookies | Bee Cheng Hiang |
| Bengawan Solo | Beryl’s Chocolate | Beyond The Vines | BIMBA Y LOLA |
| Birkenstock | BLUEBIRD TRAVEL | BOSS | |
| Bottega Veneta | Braun Buffel | Breo | Burberry |
| Buttonscarves | BVLGARI | By Invite Only | Calvin Klein |
| CAPSULE by Watches of Switzerland | Cartier | Challenger | Changi Meet & Greet |
| Changi Recommends | CHARLES & KEITH | Cheers | Choco Express |
| Chomel | CHOW TAI FOOK | Climb@T3 | Cloud 9 Studio |
| Coach | Columbia | Converse | COSMETICS & PERFUMES BY SHILLA |
| Crocs | Cuttour Hair Studio | DESCENTE | Desigual |
| Dior | Discover Singapore | DJI | Don Don Donki |
| Dyson Demo Store Service Centre | ECCO | ETC Travel Retail | Eu Yan Sang |
| Evisu | FairPrice Finest | Famous Amos | Ferragamo |
| FILA | FILA KIDS | FIX Dessert Chocolatier | Foot Locker |
| Fragrance Bak Kwa | Fred Perry | Fun Claw | Furla |
| G-Shock Casio | Garrett Popcorn Shops® | Gassan Watches | Gift by Changi Airport |
| Giordano | GoCycling | GODIVA Chocolatier | Goelia |
| Goldheart | Grand Seiko | Griddy Grid | Guardian Health & Beauty |
| Gucci | Gulf Fragrances | HERMÈS | Home’s Favourite Bakes |
| HOOGA | I LOVE SG | I’M IN | iClaw Taiwan |
| IRVINS | iStudio | J’aime Bakehouse by La Levain | Jelly Pop |
| Jon Louis Paris | Kaboom | KASHKHA | Kate Spade New York |
| Kawata House of Socks | Kele | Kering Eyewear x Lagardere | Kunthaville |
| Kwong Cheong Thye | Lacoste | Lavender | Le Petit Society |
| Learning Vision | LEGO® Airport Store | LENSKART | Levure Naturelle |
| Lim Chee Guan | Lindt | Little Dino by Wan to Play | Longchamp |
| Longines | LOTTE DUTY FREE WINES & SPIRITS | Louis Vuitton | Lovisa |
| lululemon | Luvenus | Lylo | Lynk Fragrances |
| Läderach | M&G Life | Maison Margiela | Marc Jacobs |
| Massimo Dutti | MCM | Mdm Ling Bakery | Meilleur Moment |
| Metapod | Miniso | Minmed Wellness Collective | Mixshop |
| MLB | MO&Co. | Moncler | Montale Paris |
| MOTHERHOUSE | Mr. Bucket Chocolaterie | MUJI | My Greatest Child |
| myCarriage | myEureka | Natureland Cafe | Natureland Spa |
| Nectarlife | New Balance | New Era | Nike |
| NUA Boutique | Oakley | OGAWA Bespoke | Old Seng Choong |
| Omega Boutique | On | One Piece Mugiwara Store | Onitsuka Tiger |
| OSIM / LAC | Otaku House | OWNDAYS | Oysho |
| Palladium | Pandora | PAZZION | PEARLY LUSTRE |
| PEDRO | Peniwern | Picota Nail Spa | Plaza Premium Lounge |
| Pokémon Center Singapore | Polo Ralph Lauren | Pomellato | POP MART |
| Porsche | Prada | Prosegur Change | Qeelin |
| RABEANCO | Ray-Ban | Red Wing Shoe Store | Rest N Go |
| RICH & GOOD CAKE SHOP | Roger Vivier | Rolex | S. F. Express |
| Saint Laurent | Salomon | Sam Edelman | Samsonite |
| Samsung Experience Store | Sanrio Characters Store | Sasa | Satellite Paris |
| Seeds of Joy | Setirom | Seven Stop | Shaw Theatres |
| Simply Toys | Singapura Otter | SIXT Rent A Car | SK Jewellery |
| Skechers | Smiggle | SNACK BOX | Solace Studios |
| SONY | Sparkle | Spectacle Hut Boutique | Stefano Ricci |
| Sugar | Sunglass Hut | Sunnystep | Swarovski |
| SZAN | TAG Heuer | Taste Singapore | Tech House |
| Teo Heng Family KTV Studio | Teva | The Backyard Bakers | The Body Shop |
| The Cocoa Trees | The Digital Gadgets | The Green Party | The Shirt Bar |
| The Wonder Store | Thye Moh Chan | Tiffany & Co. | Timberland |
| Time Emporium | Times Travel | Tod’s | Tong Garden |
| Tory Burch | Toys R Us | Travelex | Traveller World |
| TUDOR | TWG Tea | UNIQLO | UOB Gold |
| Victoria’s Secret | VIVAIA | Watsons | Weston Corp |
| WH Smith | Wilson | Xiaomi | xploreSG |
Special Assistance at Changi Airport
Changi Airport goes the extra mile to make travel easier for all passengers, whether you’re traveling with children, need mobility support, or have sensory or other invisible needs. With specialized facilities and caring staff, your journey can be smooth, safe, and stress-free.
Travelling with Children?
Here are the following amenities that you will be provided with at the Changi Airport:
- Strollers – SIN Airport provides complimentary strollers on a first-come, first-served basis. You may book your stroller online or pick it up at the information counter. You may go to the Concierge counters and get strollers on loan. You must make a nominal, refundable deposit. You also have to return the stroller at 9:30 pm.
- Family facilities – Keeping in mind the needs of families travelling, SIN Airport has baby care rooms and playgrounds to care for your children and entertain them.
- Unaccompanied Minors – If your kid is below 12, contact your respective airline for their unaccompanied minor service.
Assistance for Persons with Reduced Mobility
Here are some of the amenities provided at Changi for passengers with reduced mobility.
- Wheelchair Options – You will receive complimentary self-assist wheelchairs at all four terminals for airport passengers and travellers. You may borrow the wheelchairs from the information counters. They are for airport use only and available on a first-come, first-served basis. You may even book your complimentary website online through Changi Airport’s official website. At the Jewel Changi Airport, you may find complimentary wheelchairs near the concierge area.
- Accessible Amenities – They ensure a smooth, comfortable journey. You will find a host of amenities here, like the adult diaper-changing area, a height-adjustable nursing bench, a completely-operated, sensor-operated toilet, and grab bars to ensure support. Information counters also have hearing enhancement systems. This way, individuals with hearing impairment can hear better.
- Porter Service – If you need help with your luggage, you can book this service six hours prior to your flight’s arrival or departure.
Assistance for Persons with Invisible Disabilities
Here is how passengers with invisible disabilities will be helped at the SIN Airport.
- Calm Room
- Changi Airport Social Story & Sensory Map
- Use lanyard identifiers
- Airport Help Counters
We will provide more details about these in our SIN accessibility services page. So do check it out.
Getting to and Around Changi Airport
Changi Airport is well-connected. It makes getting to the airport, moving between terminals, and connecting to nearby destinations convenient for every traveler. Whether you are using public transport, taxis, private cars, or shuttles, Changi has convenient options for every type of traveler.
Public Bus
You can reach Changi Airport via several public bus routes. Payment options include contactless cards, mobile wallets, EZ-Link/NETS FlashPay cards, or the Singapore Tourist Pass. EZ-Link cards can be purchased at Changi Recommends stores, the Passenger Service Centre, or the TransitLink Ticket Office at Changi Airport MRT Station.
- Terminals 1, 2, and 3: Buses 24, 27, 34, 36, 53, 110, and 858
- Terminal 4: Buses 24, 34, 36, & 110
Train (MRT)
Changi Airport is served by the East-West Line and Downtown Line. The MRT station is directly connected to Terminals 2 and 3.
Train Timings are:
- From Tanah Merah: First train 5:20 AM (Mon-Sat), 5:47 AM (Sun & public holidays), last train 11:50 PM
- From Expo: First train 5:23 AM (Mon-Sat), 5:50 AM (Sun & public holidays), last train 11:53 PM
Taxi & Private Hire Cars
- Taxis: You can hail on the street or pre-book through operators such as Comfort/CityCab (+65 6552 1111), Strides Premier (+65 6555 8888), Prime (+65 6778 0808), or Trans-Cab (+65 6555 3333). Surcharges may apply.
- Private Hire Cars: Book via Grab, Gojek, Zig, Tada Mobility, or Ryde using their mobile apps. The drop-off points are available at Terminals 1, 2, 3, and 4.
Transfers Between Terminals & Jewel
Jewel Changi Airport is located between Terminals 2 and 3 and is connected to Terminal 1.
- From T1: Walk through Jewel’s north entrance at Arrival Hall, Level 1.
- From T2: 5–10 minute walk via the link bridge at Level 3.
- From T3: 5–10 minute walk from Departure Halls (near Crowne Plaza) via link bridge.
Between Terminals 1, 2 & 3:
- Skytrain: Free service in public and transit areas. Operating 5:00 AM – 2:00 AM.
- On Foot: Use travellators in transit areas or link bridges in public areas.
To/From Terminal 4:
- Free shuttle bus service connects Terminal 4 to other terminals in both public and transit areas. The public area shuttle takes 10 minutes, and the transit area shuttle takes 10–18 minutes.
Shuttle Services
- Changi Business Park: Free lunch-time shuttle for Changi Rewards members (Mon–Fri, 11:30 AM–2:30 PM) connecting Terminals 3 & 4. Seats are first-come, first-served.
- Tanah Merah Ferry Terminal: Shuttle operates daily 9:00 AM–7:45 PM to Batam and Bintan ferry terminals, stopping at Terminals 1, 2, and 4.
Coach to Johor Bahru
Travelers can take Transtar Cross Border Coach Services to Johor Bahru via Woodlands Checkpoint. This is really a seamless option for travelers heading across the causeway.
Lounges & Relaxing Areas
Singapore Changi International Airport (SIN) offers a wide range of airline-operated lounges across all terminals. The access depends on your airline, travel class, frequent-flyer status, or lounge membership, so it is best to check with your airline before your journey.
| Terminal 1 (T1) | Terminal 2 (T2) | Terminal 3 (T3) | Terminal 4 (T4) |
| British Airways Lounge (15:00–23:00) | SIA SilverKris Lounge (24 hrs) | Marhaba Lounge (24 hrs) | Blossom – SATS & Plaza Premium Lounge (24 hrs) |
| Emirates Lounge (06:30–10:30, 12:30–15:30, 17:00–02:30) | SIA SilverKris First Class Lounge (24 hrs) | SIA SilverKris Lounge (24 hrs) | Cathay Pacific Lounge (Opens 3 hrs before first CX flight) |
| Marhaba Lounge (24 hrs) | SIA KrisFlyer Gold Lounge (24 hrs) | SIA KrisFlyer Gold Lounge (24 hrs) | |
| Qantas Business Lounge (Varies by day) | SATS Premier Lounge (24 hrs) | SATS Premier Lounge (24 hrs) | |
| Qantas First Lounge (14:30–23:00) | DBS Private Access Lounge (06:00–18:00) | DBS Private Access Lounge (07:00–01:00) | |
| Qatar Airways Premium Lounge (07:15–10:15, 17:15–03:15) | |||
| SATS Premier Lounge (24 hrs) |
Pay-Per-Use Lounges
If you don’t have airline lounge access, pay-per-use lounges are available in both public and transit areas for all flyers.
| Public Lounge | Location | Hours |
| Changi Lounge | Jewel, Level 1 | 06:00 – 22:00 |
| Hub & Spoke | T2, Level 1 | 07:30 – 22:00 |
Free-to-Use Rest Areas
For travelers who just want a quiet place to rest, Changi Airport provides free Snooze and Rest Lounges in all terminals. These areas are perfect for short naps or relaxing between flights.
| Terminal | Rest Area | Location |
| T1 | Snooze Lounge | Level 3, Departure Transit Hall East |
| T2 | Sanctuary Lounge | Level 2, North Pier (opposite E5) |
| Oasis Lounge | Level 2, North Pier (opposite E11) | |
| T3 | Snooze Lounge | Level 2, near GST Refund Counters |
| T4 | Snooze Lounge | Level 2M, Departure Transit Hall |
Lost & Found at Changi Airport
If you have lost an item at Changi Airport, all lost and found services are handled directly by Changi Airport Group. Items lost within the airport should be reported under the “Airport” category, while items left on an aircraft fall under the “Aircraft” category. Once your item is found, you can arrange a collection time or choose to have it returned by courier for a service fee.
For items lost at Jewel Changi Airport, you can visit the Experience Concierge counters located at B2, L1, L2, L3, and L5. The cooperative staff will be happy to assist you and guide you through the next steps.
SIN Airport Map
The Changi Airport map is very helpful, especially for first-time visitors. Each terminal is clearly marked, making it easy to find check-in counters, immigration, food spots, lounges, and attractions like the Jewel complex, so you don’t feel lost or rushed while moving around.
Conclusion
Lastly, Singapore Changi International Airport truly sets the standard for comfortable travel. Once you reach there, everything feels thoughtfully planned. So, whether your time here is short or long, the well-equipped airport leaves a positive impression and often becomes a memorable part of the journey.
Frequently Asked Questions
The IATA code is SIN.
Changi stands out for offering modern facilities, helpful staff, clear signage, and unique attractions to all its guests.
Changi International Airport comprises for terminals in all – Terminals 1 – 4. Each stands out from the others because of the extensive amenities and facilities they offer.
Yes, it is wise to show up at least 2-3 hours before your scheduled flight to an international destination.