Hollywood Burbank Airport (BUR)
The Hollywood Burbank Airport has been in business for a really long time since the 30th of May 1930, and is considered one of the friendliest and most convenient airport for those commuting across Los Angeles. It isn’t a big airport like its counterpar LAX, yet those wishing for less hassle and a smoother airport experience will surely find BUR more hassle-free. So, let us check out the BUR Airport at length, where we will explore it in details.
Know About the Hollywood Burbank Airport At A Glance
The table below provides you an in-depth information about the Hollywood Burbank Airport, for you to get a better understanding of the facility.
| Airport Name | Hollywood Burbank Airport |
| IATA Code | BUR |
| ICAO Code | KBUR |
| Number of Terminals | 2 |
| Runways | 2 |
| Airlines | Alaska Airlines, United Airlines, Spirit Airlines, JetBlue, Breeze Airways, Frontier Airlines, Allegiant Air, Southwest Airlines, and so on |
| Destinations | Boise, Las Vegas, Phoenix, San Francisco, and so on. |
| Owned By | Burbank-Glendale-Pasadena Airport Authority |
| Where Does it Serve | Northern Greater Los Angeles Area |
| Contact Details | (818) 840-8840 |
| Annual Record of Passengers | Over 6.5 million (as per the 2024 records) |
| Address | Burbank, California, United States |
| Email Address | answers@bur.org |
| Website | https://www.hollywoodburbankairport.com/ |
Which Airlines Are At the Hollywood Burbank Airport (BUR)?
The BUR Airport serves some of the primary carriers. Check out the list as mentioned below:
| Airline Name | Destinations | Terminal | Operation Hours | Contact Information | Website Details |
| Alaska Airlines | Boise PascoHonoluluEugene RedmondPortlandSan Francisco SeattleSanta Rosa | B | 5:15 a.m. – 7:28 p.m. | 1-800-ALASKAAIR;Baggage Claim: 1-877-815-8253 | https://www.alaskaair.com/ |
| United Airlines | San FranciscoDenver | B | – | 1-800-241-6522Baggage Claim: 1-800-335-2247 | united.com |
| Spirit Airlines | Las Vegas | A | – | 1-855-728-3555 | https://www.spirit.com/ |
| Breeze Airways | Provo-Salt Lake CityArcata-Eureka (From March 2026) | A | – | 501-273-3931 (only text) | https://www.flybreeze.com/ |
| Frontier Airlines | DenverPhoenix San Franci | B | – | 1-801-401-9000 | https://www.flyfrontier.com/ |
| JetBlue | New York | (Resuming services from April, 2026) | – | – | https://www.jetblue.com/ |
| Allegiant Air | Provo Bellingham Des Moines (starting May 2026)Indianapolis (starting May 2026) | – | – | (702) 505-8888 | https://www.allegiantair.com/ |
| Southwest Airlines | AlbuquerqueBoiseAustinDallas ChicagoDenver Las VegasHoustonNashville HonoluluPhoenixRenoOaklandSacramentoSan FranciscoSanta RosaSan Jose Salt Lake CitySt. Louis | B | 5:00 a.m. – 9:30 p.m | 1-800-I-FLY-SWA; Baggage Claim: 1-888-202-1024 | https://www.southwest.com/ |
| American Airlines | PhoenixDallas | A | 5:00 am to 12:00 pm; 2:30 pm to 6:30 pm | 1-800-433-7300 | https://www.americanairlines.in/intl/in/index.jsp |
| Delta Airlines | Salt Lake City Atlanta | A | 1-800-221-12121-800-325-8224 (Baggage Claim) | https://delta.com/ |
Hollywood Burbank Airport Terminal Information
The BUR Airport has two distinct terminals, A and B, through which all commercial airlines operate. There are 14 gates in all – 9 in Terminal A and 5 in Terminal B. The terminals also have their own security screening checkpoints.
What Services Does the BUR Airport Offer?
At the BUR Airport, there won’t be a dearth of amenities to ensure passengers have a convenient and comfortable stay. Check out the list below to know the several services that you will be provided with there.
Language Translation Assistance
You will receive language translation assistance services at the BUR Airport through the courtesy phones in both terminals.
Skycaps and Police Services
Skycaps and police department substations are located at Terminal A’s main entrance. The amicable police officers and skycaps will be more than happy to help you with any queries that you have.
Nursing Pods
The nursing pods at the BUR Airport help mothers to feed and care for their babies with complete privacy. Note the location of the free-standing lactation suites at both terminals:
- Terminal A – In between the Gates A 4 and A5
- Terminal B – Across Gate B 4
Wi-fi Services
NBC4 provides free wi-fi access access throughout the terminals, giving passengers the opportunity to surf the net uninterrupted as they wait for their flight. When searching for the Wi-Fi network, select #NBCWiFi, open your browser, and get started. AT&T and Verizon customers can access their accounts securely on their mobile devices and laptops.
Pet Relief Areas
To help your pets relieve themselves before the journey, BUR has two pet relief areas, pre- and post-security. Check out the exact locations as mentioned below:
- Pre-security – Outdoors in the patio (between Terminals A and B)
- Post-security – Located at Terminal A, across Gate 4, near the men’s restroom
Waggage Claim
This is another unique initiative taken by the BUR Airport authorities. Your airport journey can often be filled with anxiety and stress. So, BUR has organized Waggage Claim, a pet therapy program, to provide comfort and relief to their passengers. The therapy canines and their volunteers are certified and tested by the Alliance of Therapy Dogs (ATD). The pets vary by breed and age. However, overall, all the breeds are friendly and well-behaved, and they love interacting with people.
Accessibility Services At the Hollywood Burbank Airport (BUR)
The BUR Airport offers accessibility services to ensure everyone, particularly those with mobility issues, disabilities, or who require extra care and assistance, is provided with the required comfort.
Skycap and Wheelchair Services
If you require wheelchair or skycap services for extra care and assistance, contact the concerned authorities via the white courtesy phones across the terminals. For wheelchair assistance, you may speak with your airline’s representative or call 818.795.6087.
Parking Facilities
The BUR Airport has specialized short-term and economy parking facilities for individuals with disabilities. You can reach all four levels of the short-term parking via an elevator. Vehicles at the marked spaces should display the disabled placards. You will get wheelchair accessible shuttles for free in every10-15-minutes duration from the Economy Lot C to commute across the terminal building.
Rental Car Services
The elevated moving walkway helps you to access the Regional Intermodal Transportation Center (RITC) from the terminal. You can access the walkway via an elevator or stairs. Free wheelchair services are also available to assist passengers in commuting from the RITC to the terminals.
TSA Cares
When individuals with disabilities apply for TSA Cares, they become eligible for added assistance by a PSS (Passenger Support Specialist) at the security screening counter. Those needing extra help may call TSA Cares at (855) 787-2227 within 72 hours of their flight’s departure time. TSA Cares assists only across the security checkpoint. For wheelchair or in-flight assistance, contact your airline.
To Help Passengers to and From the Airport
To assist any passenger travelling solo or with special needs in moving to and from the arrival or departure gates, a gate pass is required. For this, you should head to the ticket counter of the respective airlines the individual has booked with. Make sure you have enough time, as you may encounter lines at the counter. A special-needs passenger may be accompanied by only one person, who must also provide a government-issued photo ID.
Restrooms
The restrooms at the Hollywood Burbank Airport are all ADA-compliant, meaning they are spacious enough to accommodate wheelchairs. They even have the necessary amenities to provide passengers with the comfort they need.
Text Telephones/TTYs
These telephones are suitable for people who are hard of hearing or deaf. You will find them throughout the terminal in every concourse. Below are the TTY/TTD numbers for the airlines at the BUR Airport.
| Airline Name | Contact Information |
| Alaska | 800-682-2221 |
| American Airlines | 800-543-1586 |
| Delta | 800-831-4488 |
| JetBlue | Dial 711 |
| Southwest Airlines | 800-533-1305 |
| Spirit Airlines | Dial 711 |
| United Airlines | 800-323-0170 |
| Airport Operations | 818-565-1355 |
Shops and Restaurants At the Hollywood Burbank Airport
When at the BUR Airport, you will be in for a surprise, as the facility has several shops and stores, along with places to eat. You may explore the various stores for travel essentials or some last-minute shopping. Simultaneously, you can even enjoy a quick bite or a wholesome meal at several eateries around. Check out the list below:
| RESTAURANTS | ||
| Name | Location | Specialization |
| Guy’s Sammich Joint | Terminal A: Gates A 1 and A 7 Terminal B: Gate B 3 | Deli-style sandwiches, burgers, and salads |
| Jones Coffee Roasters | Terminal A: Gate A 6 Terminal B: Gate B 1 | Fascinating blend of coffees |
| Guy Fieri’s Kitchen and Bar Express | Terminal B: Gate B3 | American cuisine |
| Guy’s Highball Lounge | Terminal A: Gate A 5 | Bar and Grill |
| Perry’s Joint Sandwiches | Terminal A: Gate A 5 | Sandwiches and Salads |
| Diane Mina’s Backyard Bar and Eats | Terminal A: Gate A3 | Snacks and beverages |
| Starbucks | Terminal A: Gate A4 | Coffee and snacks |
| Guy’s Burger Joint | Terminal A; Gate A5 | Burgers and other delicacies |
| Lunchbox | Main entrance; pre-security | Salads and sandwiches |
| SHOPS | ||
| Hudson of Hollywood | Main Entrance: Pre-security | |
| Hudson of Burbank | Terminal A: Gate A2 | |
| Hudson Automated Specialty Retail | Terminal A: Gate A2 | |
| Glendale Crossing | Terminal A: Gate A6 | |
| Pasadena Marketplace | Termina B: Gate B 3 | |
Parking Lot Information At BUR Airport
The Hollywood Burbank Airport has long-term and short-term parking lots for passengers’ convenience. Here are some aspects to take into consideration:
- Passengers can choose any self-park lot at the airport to park their cars without a parking ticket by availing of the ticketless parking. When you get into the parking facility, all you need to do is insert your valid credit card in the entry column slot. You won’t be issued any ticket or incur any charges. When you return and exit the parking facility, go to the express exit lane. Insert the same card you used at entry so the parking fees and final payment can be calculated. Your receipt will be automatically printed.
- The ticketless method is a boon as it reduces the stress of tracking your parking ticket when you are away on a trip. It also reduces your exit wait times, and you do not have to find a way to dispose of the tickets.
- You may pay at the cashier booth, express pay stations, or any of the lots (C, E, F, and G).
- The payment options accepted at the parking pay stations include American Express, Visa, Mastercard, Diners Club, and debit cards.
- You can park in the long-term and short-term lots 24 hours a day, with a maximum stay of 30 days.
- You can park your motorcycles in any of the surface parking lots other than the short-term parking structure. Check out the marked parking stalls and park your motorcycles there. Also, pay the rate relevant to that particular parking lot.
Long Term Parking Rates
Let us check out some of the rates at the BUR Airport:
Economy Lot C
Check the rates that follow:
First-day Rates
- $3 upto an hour
- $5 upto 2 hours
- $16 is the Maximum Daily Rate
Additional-day Rates
- $5 up to an hour
- $9 up to 2 hours
- $16 is the maximum daily rate
Economy Lot E
Check out the rates at Economy Lot E.
First-day Rates
- $3 up to 30 minutes
- $5 up to an hour
- $7 up to 1.5 hours
- $13 up to up to 2 hours
- $28 is the maximum daily rate
Additional-day Rates
- $5 up to 30 minutes
- $7 upmto 1 hour
- $13 up to 1.5 hours
- $16 up to 2 hours
- $28 is the maximum daily rate
Economy Lot F
Here are the rates for Economy Lot F. Check them out:
First-day Rates
- $3 up to 30 minutes
- $5 up to an hour
- $7 up to 1.5 hours
- $13 up to 2 hours
- $28; Maximum daily rate
Additional-day Rates
- $5 up to 30 minutes
- $7 up to 1 hour
- $13 up to 1.5 hours
- $16 up to 2 hours
- $28; maximum daily rate
Economy Lot G
A major part of the Economy Lot G is uncovered. A small number of the covered spaces are available, and that too on a first-come, first-served basis.
First-day Rates
- $3 up to 30 minutes
- $5 up to 1 hour
- $7 up to 1.5 hours
- $13 up to 2 hours
- $26; maximum
Additional-day Rates
- $5 up to 30 minutes
- $7 up to 1 hour
- $13 up to 1.5 hours
- $16 up to 2 hours
- $26; maximum daily rate
Short Term Parking Rates
For short-term visitors, passengers can be picked up and dropped off at the four-storey short-term parking structure’s parking area. Check out the parking lot rates:
First-Day Rates
- $3 for up to 30 minutes
- $5 up to 1 hour
- $7 up to 1.5 hours
- $13 up to 2 hours
- $19 up to 2.5 hours
- $ 42, maximum daily rate
Additional-day Rates
- $5 up to 30 minutes
- $7 up to 1 hour
- $13 up to 1.5 hours
- $19 up to 2 hours
- $25 up to 2.5 hours
- $42, maximum daily rate
Valet Parking Options
This option is ideal for those who want to valet their car while traveling. You need to head to the valet center and drop off your vehicle. This facility is available 24 hours a day for up to 30 days. Pay at the Express payment kiosks at the airport, which accept Samsung Pay, Google Pay, Apple Pay, and credit cards.
You may call or text 818.626.3922 to retrieve your vehicle. The facilities include a full-service car wash and electric vehicle charging (upon request).
The rates are:
- $20 up to 1 hour
- $40 (maximum daily rate)
- $40 (additional days)
Ground Transportation At the BUR Airport
The BUR Airport offers several transportation options to ensure passengers have no hitch when travelling to and from the facility.
Rental Cars
The Consolidated Rental Car Facilities at RITC house the rental car pick-up and drop-off locations. The return entrance is on Avenue B. To reach the customer service counter, take the elevator or stairs near the valet center. There are 10 rental car companies at this facility, and more than 1000 spaces for parking rental cars. Let us check out the companies, their contact information, and website addresses.
| Name | Contact Information | Website |
| Alamo | 800-327-9633 | https://www.alamo.com/en/home.html |
| Budget | 800-527-0700 | https://www.budget.com/en/locations/us/ca/burbank/bur |
| Avis | 800-331-1212 | https://www.avis.com/en/home |
| Dollar | 800-800-4000 | dollar.com |
| Fox | 800-225-4369 | https://www.foxrentacar.com/ |
| Enterprise | 818-558-7336 | https://www.enterprise.com/en/home.html |
| Payless | 800-729-5377 | https://www.paylesscar.com/en/home |
| National | 800-227-7368 | https://www.nationalcar.com/en/home.html |
| Hertz | 800-654-3131 | https://www.hertz.com/rentacar/reservation/ |
| Thrifty | 877-283-0898 | https://www.thrifty.com/ |
Shuttles and Taxi Services
The ground transportation islands on the front side of the terminal are the pick-up points for the shuttles and taxis.
Let us check out the taxi services at the BUR Airport:
| Company Name | Contact Information | Website |
| United Taxi | 213.483.7694/ 213.483.3215 | https://unitedtaxi.com/ |
| LA City Cab | 888.248.9222 | https://www.lacitycab.com/ |
| Beverly Hills Cab | 310.273.6611 | https://beverlyhillscabco.com/ |
The Door-to-Door Shuttle company operating at BUR is 800.733.8267, and their official website is https://www.primetimeshuttle.com/.
To avail of the hotel shuttle facilities, you may contact your respective hotel for further assistance. Here are some hotels that provide shuttle services. Check out their numbers and also website details.
| Hotel Name | Number | Website |
| Coast Annabelle | 818.845.7800 | https://coastanabelle.com/ |
| Days Inn | 800.329.7466 | https://www.wyndhamhotels.com/en-uk/days-inn |
| Hampton Inn | 818.768.1106 | https://www.hilton.com/en/hotels/laxbkhx-hampton-suites-los-angeles-burbank-airport/ |
| Hotel Burbank | 818.841.4770 | https://oso.co/locations/hotel-burbank/?gclid=EAIaIQobChMI_4C6sJGZ9QIV7x6tBh27pAMXEAAYASAAEgJkyfD_BwE |
| Hotel Amarano | 818.842.8887 | https://www.hotelamarano.com/ |
| Marriott (Airport) | 818.843.6000 | https://www.marriott.com/en-us/hotels/burap-los-angeles-marriott-burbank-airport/overview/ |
| Ramada Inn | 818.843.5955 | https://www.wyndhamhotels.com/ramada/burbank-california/ramada-burbank-airport/overview?hotel_id=00003&cid=whg_ram_gglsem_br&wid=ps:br_whg&tel=8008512344&002=2193669&004=2356180738&005=216640396&006=42758423218&007=Search&008=&025=c&026= |
| Safari Inn | 818.845.7800 | https://www.coasthotels.com/safari-inn-a-coast-hotel |
Ridesharing
The ridesharing companies at the BUR Airport have their pick-up point at the ground transportation island across the entrance of Terminal B.
Bus and Trains
You will find several bus and train services at the BUR Airport for public convenience. The Metrolink trains serve the North train and South Train stations. Amtrak Pacific Surfliner train service from Santa Barbara – San Diego provides weekdays and weekend services as well.
BUR Airport Lost and Found Services
If you have lost or misplaced an item at the BUR Airport, you can head to the arrival area at Terminal B that remains open from 8 am – 4 pm, throughout the week. You may even call the lost and found department at 818.729.2231. In case you wish to report any item over the weekend, you may leave your message. The airport authorities will surely return your call the next business day their office opens. You may alternately file your claim by filling out the form you will find on the airport’s official website.
BUR Airport Interactive Map
The interactive map of the BUR Airport guides you through the airport, helping you to locate all the important land,marks like the restaurants, restrooms, shops, parking lots, and more.
Conclusion
BUR Airport has a wide and extensive network, ensuring that all the travellers have a hassle-free experience. They provide you with the best of facilities for a comfortable and seamless travel experience. Make sure to reach the airport early, around 2-3 hours before the flight’s departure to save yourself from any inconvenience.
FAQs
LAX is way too busier than Burbank. So, if your choice is a smaller, less-crowded airport, then Burbank is your choice. However, you may not get the umpteen shopping, and dining options, alongside other facilities that you will find at LAX.
BUR is theIATA code, and it stands for Burbank. The full name of the airport is Hollywood Burbank Airport.
Some of the prominent airlines at Burbank are Alaska, American Airlines, Delta, JetBlue, and so on.
The BUR Airport has several amenities for the convenience of the passengers which include wi-fi services, nursing pods, shops, restaurants, accessibility services, and more.
Yes, these containers are found in the restrooms of all terminals at the BUR Airport.
For updated information on the security screening alongside the rules and regulations, you may check TSA’s official website.