Austin-Bergstrom International Airport is the main airport serving Austin, Texas. Travelers often search for the Austin-Bergstrom International Airport contact number, phone number, arrivals info, baggage claim help, and lost and found services. This guide explains all contact options available at the airport for the passengers below.
So, what’s with the wait? Get in touch with the airport professionals as early as possible and get reliable information and support with your travel with ease and comfort.
The Austin-Bergstrom International Airport directory helps passengers find AUS terminals, services, and airport departments. For general questions like parking, flights, and airport facilities, the Austin airport phone number or information desk is the fastest way to get help.
| Airport Name | Austin-Bergstrom International Airport |
| Airport Code (IATA/ICAO) | AUS/KAUS |
| Address | 3600 Presidential Blvd, Austin, TX 78719, United States |
| Coordinates | 30°11′40″N 97°40′12″W / 30.19444°N 97.67000°W |
| Total Terminals | 1 main terminal, i.e., the Barbara Jordan Terminal |
| Service | Contact Details | Availability |
| 24/7 Customer Service Phone | 512-530-2242 | Open 24 hours |
| General Email | airportinfo@FlyAustin.com | Mon–Fri, 8 a.m. – 4 p.m. |
| Airport Information Desk | On-site AUS staff | Terminal assistance |
For Austin-Bergstrom International Airport arrivals and international flight updates, passengers should always contact their airline first. The airport displays live arrivals, but airlines manage ticket changes, delays, and boarding information.
| Service Type | Who to Contact | When to Use |
| Flight arrivals & delays | Your airline | Check arrival times, delays, and gate changes |
| International flights | Airline + TSA/Customs | Passport control and entry assistance |
| Booking issues | Airline customer service | Tickets, cancellations, rebooking |
Austin Airport’s lost and found baggage claim helps passengers locate their lost belongings at the airport without any kind of inconvenience. You can check out the lost & found service contact numbers and other info below.
| Service | Contact Method | Details |
| Lost & Found Office | Airport support team | 512-530-LOST (5678) |
| Airline Lost Baggage | Airline customer service | Contact your airline |
| TSA Lost Items | TSA office | 512-386-2015 |
The AUS baggage claim phone number is usually handled by individual airlines, not the airport. For lost items, the Austin airport lost and found service helps recover belongings left in terminals, waiting areas, and public spaces.
Austin airport media contact helps you connect with the professionals who can contact the airport for interview requests, news updates, and official announcements related to AUS airport operations and developments. It will also help you in resolving your Austin airport press inquiries.
| Service | Contact Method | Purpose |
| Austin-Bergstrom International Airport Media Office Contact Number | 512-715-4287 | Interviews, press releases, official statements |
| Official Email | AUSMedia@FlyAustin.com | — |
| Working Hours | Monday through Friday, 9 a.m. – 5 p.m. | — |
| Official Page | https://austin.widen.net/view/pdf/ybcgkxdzcz/AUS-Media-Guide-(2024)-(2).pdf?t.download=true | Inquire about how to reach AUS, where to park, live shots + broadcasting access, airport emergencies, security protocols, and contact information for airport partners (airlines, federal agencies, etc.) |
Businesses interested in operating at the airport can contact the commercial team of Austin Airport to get retail leasing, food services, and partnership opportunities within the terminals. For this, feel free to connect the undersigned authorities.
| Service | Contact Method |
| Commercial Development | Airport business office |
| Email Address | AUS.CommercialManagement@FlyAustin.com |
Residents near the Austin airport can report noise concerns through official airport channels. The airport monitors aircraft noise and works on reducing environmental impact around Austin-Bergstrom International Airport.
| Service | Contact Method | Details |
| Noise Concerns | Email Address | AUSNoiseOffice@flyaustin.com |
The Airport Ambassador Program allows volunteers to assist travelers with directions, customer service, and general support inside Austin-Bergstrom International Airport.
| Service | Contact Info |
| Contact Number | 12-530-6302 |
| Email Address | volunteeratabia@FlyAustin.com |
Austin-Bergstrom International Airport provides full ADA-compliant services for passengers with disabilities, including wheelchair assistance, accessible facilities, and travel support.
| Service | Contact Method |
| ADA Compliance Page | https://www.flyaustin.com/americans-disabilities-act-title-vi |
| Email Address | AUS.ADA@FlyAustin.com |
Organizations and individuals can request airport representatives for speaking engagements at the Austin airport speaking events, presentations, and community events related to aviation and airport operations.
| Service | Contact Method | Detail |
| Speaker Requests | Via Official Email | CommunityAffairs@FlyAustin.com |
Austin–Bergstrom International Airport offers support channels for passengers struggling to find parking, taxis, rideshares, and rental cars at the airport. For help, they can access the airport’s official website and grab all the details about Austin airport services. They can also call the AUS contact number for any kind of parking issues and transportation support inside the terminal.
| Service | Contact / Access |
| Parking Services | https://www.abiaparking.com/ |
| Ground Transportation | https://www.flyaustin.com/ground-transportation-barbara-jordan-terminal |
| Taxis | https://www.flyaustin.com/ground-transportation-barbara-jordan-terminal# |
| Rental Cars | https://airportmaps.flyaustin.com/?lang=en&s=eyJvbmxpbm |
Passengers needing extra help can request special assistance at Austin-Bergstrom International Airport through their airline or airport staff. It includes wheelchair service, boarding help, and terminal navigation.
| Service | Contact Method | Support Provided |
| Wheelchair assistance | Airline request | Mobility support in the airport |
| Special needs support | Airport + airline | Disabled traveler assistance |
| Accessibility Services Austin Airport | https://www.flyaustin.com/aus-all-accessibility-services | |
You can also get in touch with the team of Austin Airport customer support, or can access their social media handles for updated and timely information about the airport and flight schedules.
| Social Media Platforms | |
| https://www.facebook.com/AustinAirport | |
| https://x.com/AUStinAirport | |
| Youtube | https://www.youtube.com/c/AustinBergstromInternationalAirport |
| https://www.instagram.com/AusAirport/ | |
| http://www.linkedin.com/company/austin-bergstrom-international-airport/ | |
Final Words
Contacting the Austin-Bergstrom International Airport is simple when you know the right contact information. So, no matter whether you are looking for the airport phone number, help with lost and found, baggage claim issues, arrivals information, or general customer service, you will find support channels for all your needs. So, feel free to call the officials and enjoy a seamless journey to your dream destination with ease.
FAQs
The AUS Airport Customer support number is 512-530-2242.
At AUS Airport, you can contact the lost & found service at 512-530-LOST (5678).
Indeed! The Austin–Bergstrom International Airport is a 24-hour operation.
Of course! You can file a noise complaint by dropping an email at AUSNoiseOffice@flyaustin.com.
Austin Airport is in Austin, Texas, United States.