Austin-Bergstrom International Airport is the main airport serving Austin, Texas. Travelers often search for the Austin-Bergstrom International Airport contact number, phone number, arrivals info, baggage claim help, and lost and found services. This guide explains all contact options available at the airport for the passengers below. 

So, what’s with the wait? Get in touch with the airport professionals as early as possible and get reliable information and support with your travel with ease and comfort. 

Austin Airport Contact Information (Directory & General Help)

The Austin-Bergstrom International Airport directory helps passengers find AUS terminals, services, and airport departments. For general questions like parking, flights, and airport facilities, the Austin airport phone number or information desk is the fastest way to get help.

Airport NameAustin-Bergstrom International Airport
Airport Code (IATA/ICAO)AUS/KAUS 
Address3600 Presidential Blvd, Austin, TX 78719, United States
Coordinates30°11′40″N 97°40′12″W / 30.19444°N 97.67000°W 
Total Terminals 1 main terminal, i.e., the Barbara Jordan Terminal 
ServiceContact DetailsAvailability
24/7 Customer Service Phone512-530-2242Open 24 hours
General Emailairportinfo@FlyAustin.com Mon–Fri, 8 a.m. – 4 p.m.
Airport Information DeskOn-site AUS staffTerminal assistance

Austin Airport Arrivals & Airline Contact (Flight Support)

For Austin-Bergstrom International Airport arrivals and international flight updates, passengers should always contact their airline first. The airport displays live arrivals, but airlines manage ticket changes, delays, and boarding information.

Service TypeWho to ContactWhen to Use
Flight arrivals & delaysYour airlineCheck arrival times, delays, and gate changes
International flightsAirline + TSA/CustomsPassport control and entry assistance
Booking issuesAirline customer serviceTickets, cancellations, rebooking

Austin Airport Lost and Found & Baggage Claim Phone Number

Austin Airport’s lost and found baggage claim helps passengers locate their lost belongings at the airport without any kind of inconvenience. You can check out the lost & found service contact numbers and other info below.

ServiceContact MethodDetails
Lost & Found OfficeAirport support team512-530-LOST (5678) 
Airline Lost BaggageAirline customer serviceContact your airline
TSA Lost ItemsTSA office512-386-2015

The AUS baggage claim phone number is usually handled by individual airlines, not the airport. For lost items, the Austin airport lost and found service helps recover belongings left in terminals, waiting areas, and public spaces.

Media Inquiries & Press Requests

Austin airport media contact helps you connect with the professionals who can contact the airport for interview requests, news updates, and official announcements related to AUS airport operations and developments. It will also help you in resolving your Austin airport press inquiries.

ServiceContact MethodPurpose
Austin-Bergstrom International Airport Media Office Contact Number512-715-4287Interviews, press releases, official statements
Official EmailAUSMedia@FlyAustin.com 
Working HoursMonday through Friday, 9 a.m. – 5 p.m.
Official Pagehttps://austin.widen.net/view/pdf/ybcgkxdzcz/AUS-Media-Guide-(2024)-(2).pdf?t.download=true Inquire about how to reach AUS, where to park, live shots + broadcasting access, airport emergencies, security protocols, and contact information for airport partners (airlines, federal agencies, etc.)

Commercial & Business Opportunities

Businesses interested in operating at the airport can contact the commercial team of Austin Airport to get retail leasing, food services, and partnership opportunities within the terminals. For this, feel free to connect the undersigned authorities. 

ServiceContact Method
Commercial DevelopmentAirport business office
Email Address AUS.CommercialManagement@FlyAustin.com 

Airport Noise Information

Residents near the Austin airport can report noise concerns through official airport channels. The airport monitors aircraft noise and works on reducing environmental impact around Austin-Bergstrom International Airport.

ServiceContact MethodDetails
Noise ConcernsEmail AddressAUSNoiseOffice@flyaustin.com 

AUS Ambassador Volunteer Program

The Airport Ambassador Program allows volunteers to assist travelers with directions, customer service, and general support inside Austin-Bergstrom International Airport.

ServiceContact Info
Contact Number12-530-6302
Email Addressvolunteeratabia@FlyAustin.com 

ADA Compliance & Accessibility Services at Austin Airport

Austin-Bergstrom International Airport provides full ADA-compliant services for passengers with disabilities, including wheelchair assistance, accessible facilities, and travel support. 

ServiceContact Method
ADA Compliance Pagehttps://www.flyaustin.com/americans-disabilities-act-title-vi 
Email AddressAUS.ADA@FlyAustin.com 

Airport Speaker & Presenter Requests

Organizations and individuals can request airport representatives for speaking engagements at the Austin airport speaking events, presentations, and community events related to aviation and airport operations.

ServiceContact MethodDetail
Speaker RequestsVia Official EmailCommunityAffairs@FlyAustin.com 

Austin Airport Services & Ground Support

Austin–Bergstrom International Airport offers support channels for passengers struggling to find parking, taxis, rideshares, and rental cars at the airport. For help, they can access the airport’s official website and grab all the details about Austin airport services. They can also call the AUS contact number for any kind of parking issues and transportation support inside the terminal.

ServiceContact / Access
Parking Serviceshttps://www.abiaparking.com/ 
Ground Transportationhttps://www.flyaustin.com/ground-transportation-barbara-jordan-terminal 
Taxishttps://www.flyaustin.com/ground-transportation-barbara-jordan-terminal# 
Rental Carshttps://airportmaps.flyaustin.com/?lang=en&s=eyJvbmxpbm

Austin Airport Help Desk For Special Assistance

Passengers needing extra help can request special assistance at Austin-Bergstrom International Airport through their airline or airport staff. It includes wheelchair service, boarding help, and terminal navigation.

ServiceContact MethodSupport Provided
Wheelchair assistanceAirline requestMobility support in the airport
Special needs supportAirport + airlineDisabled traveler assistance
Accessibility Services Austin Airporthttps://www.flyaustin.com/aus-all-accessibility-services 

Austin–Bergstrom International Airport: Social Media 

You can also get in touch with the team of Austin Airport customer support, or can access their social media handles for updated and timely information about the airport and flight schedules. 

Social Media Platforms
Facebook https://www.facebook.com/AustinAirport 
Twitterhttps://x.com/AUStinAirport 
Youtubehttps://www.youtube.com/c/AustinBergstromInternationalAirport 
Instagramhttps://www.instagram.com/AusAirport/ 
Linkedinhttp://www.linkedin.com/company/austin-bergstrom-international-airport/ 

Final Words

Contacting the Austin-Bergstrom International Airport is simple when you know the right contact information. So, no matter whether you are looking for the airport phone number, help with lost and found, baggage claim issues, arrivals information, or general customer service, you will find support channels for all your needs. So, feel free to call the officials and enjoy a seamless journey to your dream destination with ease. 

FAQs

What is the phone number for Austin-Bergstrom TSA?

The AUS Airport Customer support number is 512-530-2242.

How do I contact Austin Airport’s lost and found?

At AUS Airport, you can contact the lost & found service at 512-530-LOST (5678).

Is Austin-Bergstrom open 24 hours?

Indeed! The Austin–Bergstrom International Airport is a 24-hour operation.

Can I complain about the noise at the AUS Airport?

Of course! You can file a noise complaint by dropping an email at AUSNoiseOffice@flyaustin.com

Where is the Austin Aus airport?

Austin Airport is in Austin, Texas, United States. 

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