John F. Kennedy International Airport Lost and Found Services

While waiting for your flight at the John F. Kennedy International airport, you may have misplaced some of your belongings at the airport. You might have perhaps left it near the concourse, at the food court, or even near the baggage claim zone. You do have a reason to panic, but it would help you know that JFK has its rules for helping you retrieve your lost items. Read on to know what you must do when you have misplaced your item at the airport. 

What to Do When You Have Lost Any Of Your Belongings at JFK?

When you have lost or left behind any of your personal items, baggage or belongings anywhere in the airport, the first and foremost thing that you have to do is to fill out the online form through JFK’s virtual lost and found office and submit the same. You will get the form on JFK’s official website. You may even enquire about the same at the airport by talking to the customer service representatives. 

Here are the important things to fill out in the Lost and Found form: 

• Firstly choose your language
• Select from the dropdown the type of article that you lost like baby or child item, cell phone, clothing, blankets/pillows/towels, and so on. 
• Next, you choose the date when you lost the item
• Mention and describe the place where you lost your item like at the concourse, food court, shuttle bus, curbside, lounges, ticket lobby, etc. 
• Mention your contact details and add all the important information required like first name, last name, contact details, email address, street, address, city. Zip code, state, and country. 
• Check the Terms and conditions and privacy policy boxes, and then click on submit. 

Whom to Contact At the Airport For Lost Items?

If you wish to contact anyone at JFK regarding your lost items, that isn’t too difficult a task. You  may spot the customer service specialists in red uniforms at the arrivals and welcome centers. In case you do not spot them at the airport and need help, you may call customer care at 718-244-3563 from 9 am – 5 pm, EST, Monday – Friday. You may even chat on JFK’s WhatsApp number. 

For Items Lost at the TSA Checkpoint

When you have lost your items at the TSA Security checkpoint, you may get in touch with TSA’s Lost and Found at (718) 917-3999. Or TSA’s customer care at (866) 289-9673. 

What If You Left An Item On The Plane?

When you have lost any baggage or item or plane, then you must contact your airline directly, and submit the lost and found claim on their official website. In such cases getting in touch with the airport will not help. 

You should even note that if the authorities spot any item inside the plane, in the terminal where the particular airline serves or even in the curbside bearing the airline tag, then that particular belonging will be returned to the airline concerned. You have to contact the baggage service office of that particular airline to know more about it. 

Contact Number of Airlines That Fly Out of JFK

When you have lost your items on the plane and you need to contact the customer service of the respective airlines, this table gives you an insight into their numbers. We have presented you with some of the prominent airlines’ contact numbers. For a more comprehensive detail, please check our Airlines at JFK page. 

How Do You Report Lost Items At JFK? 

When you have lost an item or left one of your belongings behind at the terminal or concourses, reporting the same isn’t too difficult a task when all the rules and regulations are followed properly. Here is what you need to do step by step:

1. When you have lost your baggage or anything else at the airport you may directly go up to the airport authorities and mention the same. 
2. The most important thing to do is to report your lost item formally through JFK’s virtual lost and found office. 
3. Be very specific when describing the item you lost and mention every detail accurately like its size, shape, color, weight, the location where you lost it and so on.
4. When you have lost or misplaced your object at the TSA checkpoints, you have to contact their customer service to report about the same. 
5. You will be notified by JFK when your bag or item has been retrieved and you may discuss with them the ways to collect them. 

Know About All the Important Numbers At JFK 

True that we have discussed all the important numbers to contact when you have lost your object at JFK, yet it is essential to make note of other vital numbers at the airport incase you need to get in touch. 

1. JFK’s Customer Care – 718-244-4444
2. JFK’s Lost and Found Number – 718 244-4225 (For items lost on the Air Train)
3. Ground Transportation Number – 800-AIR-RIDE (247-7433)
4. Port Authority Police – 718-244-4335
5. For reporting suspicious activities – 800 828-PAPD (7273)
6. Feedback hotline -800 828-PAPD (7273)

Conclusion

So, if you have lost or left behind any of your items at the John F. Kennedy International Airport, ensure that you know the way to get in touch with them by contacting the exact channels. When you report at the earliest you may be able to retrieve your lost items. However, when you lose things on the plane, the airport doesn’t take responsibility and contacting the respective airline is the best possible option. 

Faqs