Flying from the UAE soon? You might come across Sharjah International Airport (SHJ), one of the busiest airports in the region. Located near the city of Sharjah, this massive airport connects travelers to many international destinations and is a popular choice for both tourists and regular flyers.
Sharjah International Airport covers a huge area of 15,200,000 m² and ranks as the 3rd busiest airport in the UAE. Every day, thousands of travelers pass through its terminals for business trips, holidays, and family visits.
You need to scroll several webpages to know about its layout, passenger services, and more. This digital handbook is designed to make travel easier without too much confusion.
Here are the basic details about the Sharjah International Airport in the UAE:-
| Airport Name | Sharjah International Airport |
| Address | Sharjah International Airport, Sharjah, United Arab Emirates |
| Airport Code | SHJ |
| Number of Terminal | One |
| Serves | Dubai |
| Hub For | Air Arabia, Lufthansa Cargo, Singapore Airlines Cargo |
| Operating Base For | Air Arabia |
| Elevation | 34 m |
| Official Website | https://www.sharjahairport.ae/en/ |
| Coordinates | 25°19′45″N 055°30′58″E / 25.32917°N 55.51611°E |
To connect with one of the agents at Sharjah International Airport, you can use the following information and get assistance for your upcoming flight.
| SHJ Airport Phone Number | +971 6 558 1111 |
| Customer Feedback Form | https://www.sharjahairport.ae/en/traveller/airport-facilities/customer-relations/customer-feedback-form/ |
| https://www.facebook.com/SharjahAirport | |
| https://twitter.com/sharjahairport | |
| Youtube | https://www.youtube.com/SharjahAirport |
| https://www.instagram.com/sharjahairport/ | |
| https://www.linkedin.com/company/sharjah-airport-authority | |
| Snapchat | https://www.sharjahairport.ae/en/snapchat/ |
Sharjah International Airport features a single, large integrated passenger terminal that handles all arrivals and departures, making navigation simple and eliminating the need to transfer between buildings. The facility is divided into ground and first levels, housing all necessary travel services.
Apart from the single terminal building at SHJ, there are five cargo terminals that cover a total area of 32,000 square meters. They are located adjacent to each other and have the capacity to handle 13 large aircraft.
The facilities are fully equipped to handle all types of cargo such as perishables, live animals (AVI), dangerous goods (DGR), pharmaceuticals, valuables, and more. Modern screening and clearance systems ensure smooth and user-friendly cargo operations. In addition, 10 extra warehouses of 200 sqm each, along with office and warehouse spaces, are available for lease within the cargo terminals.
For more details, you can contact the team via:-
More than 30 airlines operate at Sharjah International Airport and help passengers reach their desired destination without compromising comfort.
| Air Arabia | Qatar Airways | IndiGo |
| PIA – Pakistan International Airlines | Fly Jinnah | Air India Express |
| Jordan Aviation | FlyNAS | Cham Wings |
| Airblue Pakistan | Egypt Air | AJet |
| Syrian Arab Airlines | UR Airlines | Serene Air |
| Air Cairo | Uzbekistan Airways | Nile Air |
| Red Wings | Fly Oya | Fly Egypt |
| Belavia | Biman Bangladesh Airlines | US-Bangla Airlines |
| Tarco Aviation | RwandAir | UPS Courier |
| Singapore Airlines Cargo | Pegasus Airlines | Ethiopian Cargo |
| Kenya Airways | FitsAir |
Sharjah Airport Authority (SAA) offers different check-in options to make travel easier and more comfortable for passengers.
Passengers can now complete their check-in process from home without the need to carry luggage to the airport. Airport staff will collect the bags, complete the check-in, and send the luggage directly to the final destination. This service is currently available within Sharjah City.
For passengers who prefer a quicker and simpler process, self-service facilities are available at the airport.
Passengers can also use the regular airport check-in counters, which open at least 3 hours before international flights. These counters are available for travelers who prefer traditional check-in assistance at the airport.
Travelers can check in and drop off their luggage up to 8 hours before departure at selected city check-in locations. The service is available at Matajer Al Mussala and Muweilah, opposite Al Madinah Shopping Center.
Sharjah International Airport has Smart Gates and fast-track services that help passengers get through the airport faster, especially during busy hours. In most cases, security checks take around 7 to 15 minutes, but waiting times can be longer during peak travel periods.
Travelers can also check the latest SHJ Security wait times on the official website or ask airport staff for assistance before travelling. To avoid delays, passengers are advised to arrive at the airport early and keep their passports and boarding passes ready before reaching the security area.
After clearing immigration, passengers can check the display screens in the arrivals area to find their particular baggage belt number. Items such as strollers and oversized baggage can be collected from the designated baggage claim area. Moreover, free baggage trolleys are available across the terminal. You will also find porter assistance if you need extra help.
Passengers should make sure their baggage is packed correctly before arriving at the airport. Keep in mind that oversized baggage exceeding 90 cm in length, 75 cm in height, or 60 cm in width must be checked in at the oversized baggage counter, so passengers are advised to allow extra time.
When you step inside Sharjah Airport, you’ll find more than just a place to catch a flight. From quick bites and coffee stops to duty-free shopping, lounges, and helpful services, everything you need is right along the way.
Hala Services is there for passengers who need a little extra support while travelling, including elderly travelers, passengers with reduced mobility, and children travelling alone. A multilingual team assists from check-in all the way to the boarding gate, including fast-track access, luggage help, and guidance through immigration and security. Passengers can also relax in the Hala Lounge before their flight.
| Service | Contact |
| Hala Call Center | +971 6 514 1200 |
| Meet & Assist (MAAS) | +971 6 514 1251 |
| Hala Reservation | +971 6 514 1248 |
| GENDEC Counter | +971 6 514 1246 |
| Visa Deposit | +971 6 514 1242 |
| Arrival Visa Collection | +971 6 514 1254 |
| Wheelchair & Special Services | +971 6 514 1150 |
| Fax | +971 6 558 0361 |
| halacontroller@sharjahaviation.com | |
| Website | www.sharjahaviation.com |
Sharjah Airport Travel Agency (SATA) is a full-service travel desk offering complete travel solutions for both business and leisure passengers. From flight bookings and holiday packages to visa services, hotel reservations, and travel insurance, everything is handled in one place for convenience. The agency also provides services like car rentals, Umrah arrangements, MICE travel, meet & greet assistance, and visa change support. SATA works as a passenger sales and service agent for EgyptAir and Fly Nas in the region.
| Location | Main Terminal Building, Sharjah Airport |
| Phone | +971 6 508 4082 / +971 6 508 4083 |
| Airport@Sata.ae | |
| Website | www.satatravels.com |
Self-Service Travel is there to make check-in quicker and easier, giving passengers more time to relax, shop, or grab a bite before their flight. The process is simple and can be completed in just a few steps using the self-service kiosks.
Passengers can print their boarding pass, tag their baggage, and drop their bags at the designated counter without waiting in long queues. In addition, travelers can enjoy exclusive discounts at selected airport outlets by scanning the QR code on their boarding pass or baggage receipt and showing it at participating stores.
Don’t want to wait in long lines? At SHJ, you’ll find Smart Gates that help you move through immigration in just a few moments.
To use the Smart Gate:-
Al Diyafah Service offers a more comfortable and smooth travel experience with personal assistance from arrival to departure. A dedicated team helps speed up airport procedures so passengers can relax in the Al Diyafah Lounge and enjoy a stress-free journey.
The service includes meet and greet support, porter assistance, fast-track immigration and security, lounge access, and transport between the aircraft and terminal when required. Duty-free orders can also be delivered directly to the lounge for added convenience. It is available for individuals, families, and groups, with both lounge and non-lounge options.
| Service Type | Price (AED) |
| 1 Passenger (without lounge access) | 180 |
| 1 Passenger (with lounge access) | 280 |
| Family (up to 4 members) without a lounge | 500 |
| Family (up to 4 members) with a lounge | 650 |
| Additional family member (without lounge) | 100 |
| Additional family member (with lounge) | 150 |
Individuals’ Permits Service allows airport entry permits for welcoming or seeing off passengers using Al Diyafah Service. These permits are issued for access to designated areas such as the luggage receipt area and security gates. Applicants need to visit the Protocol Office at Sharjah Airport with the required details to apply for the permit. For help, you can use:-
Misplaced something during your journey? The SHJ Lost & Found team is there to help you track it down quickly and safely. Whether it’s luggage, personal items, or travel essentials, every case is handled with care and attention.
You can simply visit the counter in the arrivals area or reach out to your airline’s handling agent for support.
Feeling unwell before your flight or need quick medical help at the airport? The Airport Medical Center in the departures area is available for general check-ups, first aid, and emergency medical assistance. Plus, its experienced medical staff is on hand to support both passengers and airport employees whenever needed.
Need medicine or last-minute travel essentials before your flight? Pharmacy services are available inside the terminal, including the Airport Medical Center Pharmacy for prescription medicines and urgent medical needs. Bin Sina Pharmacy and Pharmashop vending machines can also be found across the airport for quick access to over-the-counter medicines and basic healthcare products.
Passengers and airport staff can also use the COVID-19 PCR testing services available daily at the Airport Medical Center.
Shopping before your flight? International travelers can easily claim VAT refunds on eligible UAE purchases through Planet Payment kiosks located in the departures area near the main entrance and food court. All you need to do is keep your shopping receipts and complete the refund procedure before departure.
| Contact Person | Jacen George |
| Phone | +971 4 586 4700 |
| Locations | Landside (Main Dome) & Airside (Transit Corridor) |
Need cash before your flight or after landing? ATMs are available throughout the airport, both before and after security, making it easy for passengers to withdraw money whenever needed. Machines are located across the arrivals and departures terminals and operate 24 hours a day.
Passengers can use most UAE and international bank cards, including major credit cards and American Express. ATMs from Banque Misr, Emirates Islamic Bank, Dubai Islamic Bank, and Sharjah Islamic Bank are available and dispense UAE Dirhams (AED).
Exchanging money at Sharjah Airport is quite simple, with several trusted exchange counters available in the arrivals, departures, and transit areas. Travelers can easily buy or sell foreign currency for more than 50 destinations at competitive rates, right before or after their journey.
| Provider | Location | Contact |
| Salim Exchange | Departures & Arrivals | +971 6 508 1911 / +971 6 508 1912 / +971 50 563 7311 / +971 50 582 1711 |
| Travelex | Departures & Arrivals | www.travelex.com |
| LM Exchange | Departures & Arrivals | +971 6 523 3656 / siabranch@lm-exchange.com / www.lm-exchange.com |
| GCC Exchange | Departures & Arrivals | — |
Quiet prayer rooms are available for both male and female passengers, located in the arrivals transit area and on the ground floor of the departures hall. These spaces are open 24/7 and designed to offer a calm place for prayer before or after travel.
Additionally, Ablution (wudu) facilities are available nearby, and the rooms are wheelchair-accessible for added convenience.
Stay connected while you travel with free WiFi at Sharjah International Airport. Just connect to the “Fly-Fi” network on your device and enjoy unlimited internet access without any registration. If you face any issues while connecting, you can simply visit the nearest information desk for quick help.
Smoking isn’t allowed anywhere inside the terminal except in the dedicated smoking rooms. These are clearly marked, so you can use them if needed before your flight. Outside these areas, smoking is not permitted, and fines may apply under UAE law. And of course, smoking is not allowed onboard any aircraft.
Passengers can rely on services from UAE telecom providers like du and Etisalat available within the terminal.
The du center in the arrivals hall operates 24/7, offering SIM cards, tourist plans, mobile services, and bill payments. Etisalat also provides convenient payment machines across the airport for settling phone and utility bills quickly before or after travel.
If needed, airport staff are available at information desks to help with connectivity or network access.
Passengers who may need extra support while travelling can access a range of assistance services across Sharjah Airport. From wheelchair support and accessible parking to trained staff assistance, the airport is equipped to make the journey more comfortable for elderly passengers and travelers with reduced mobility.
Dedicated drop-off areas are available near the Departures Terminal entrance for passengers with reduced mobility. You will also find clearly marked parking spaces with wheelchair symbols in both the Arrivals and Departures parking areas.
Free wheelchair service is available for passengers travelling to and from the airport. To avoid delays, wheelchair requests should be made at least four hours before the flight through Sharjah Aviation Services or Hala Services. Passengers travelling with their own wheelchairs are advised to inform the airport team in advance.
| Phone | +971 6 514 1150 |
| Location | Hala Services Office, Main Building near Departures Gate |
| Website | www.sharjahaviation.com |
Porter services are available to help passengers with luggage during both arrival and departure.
Sharjah Transport provides specially equipped taxis with wheelchair lifts for easier boarding and travel. These taxis operate daily and can be booked by calling 600 525252.
Customer service staff trained in sign language are available to assist passengers who are deaf or hard of hearing. Support can be requested at any airport information desk.
Hala Services provides 24-hour assistance for passengers with reduced mobility from check-in until boarding. The multilingual team helps with immigration, security checks, customs procedures, baggage assistance, and boarding support for a smoother airport experience.
Passengers can visit the Information Office in the Departures Terminal or any airport information desk for help related to accessibility services and travel assistance.
Travelling with kids is easier at Sharjah Airport, with spaces and services designed to keep families comfortable while waiting for their flight.
Children can enjoy free play areas in the departures hall, giving them a safe space to stay entertained before boarding. Parents can relax nearby or stay with their kids while they play. A supervised “drop and go” service is also available for a fee if parents prefer short breaks.
A quiet family lounge is located at the center of the airport, offering a calm place for families, elderly passengers, and those who need extra comfort while waiting for their flight.
Baby care rooms are available in both arrivals and departures halls, providing a clean and private space for feeding and changing infants.
Complimentary baby strollers are available across the terminal to help parents move around the airport more easily with young children.
You can grab a bite before your flight and take a break at Sharjah Airport’s dining spots. The premium food court stays open 24 hours, so you can eat, relax, and keep an eye on flight updates all in one place.
| Outlet | Location | Contact / Details |
| McDonald’s | Food Court – Departures | Tel: +971 6 558 0460 • mcdonaldsarabia.com |
| Costa Coffee | Main Dome / Food Court / Gate 6 | Tel: +971 6 558 0214 / +971 6 558 1690 / +971 6 558 1696 • costacoffee.ae |
| Illy Café | Departures | Tel: +971 50 173 5550 • illy.com |
| The Kiosk | Food Court – Departures | Tel: +971 50 173 5550 |
| The Hut | Terminal Area | Tel: +971 55 471 1228 |
| MishMish | Food Court – Departures | Tel: +971 54 769 3646 |
| Dunkin’ Donuts | Meeters & Greeters | Tel: +971 6 558 1378 |
| Subway | Food Court & Meeters & Greeters | Tel: +971 6 557 8238 / +971 6 533 2433 • subway.com |
| Fusion Bites | Food Court & Meeters & Greeters | Tel: +971 6 552 8812 / +971 6 552 8813 |
| Mumbai Spices | Food Court – Departures | Tel: +971 6 557 4786 |
| Wok Your Way | Food Court – Departures | Tel: +971 6 558 0450 |
| Krispy Kreme | Food Court – Departures | Tel: +971 55 908 6533 |
| Pepper’s | Food Court | Tel: +971 6 508 1436 / +971 50 173 5550 |
| Zaithoon Café | Transit Corridor / Gate 6 | Tel: +971 52 336 8181 / +971 6 566 3373 |
| Filli Café | First Floor | Tel: +971 50 173 5550 |
| World News Café | Terminal Area | Tel: +971 6 508 1437 |
| Tim Hortons | Food Court – Departures | Tel: +971 56 509 0277 |
| Hot Shay | Exterior Area | — |
Right after immigration or just after baggage claim, you’ll step into Sharjah Airport’s Duty Free, run by Dufry, a global travel retailer known for offering top brands at great prices. It’s the perfect place to pick up perfumes, beauty products, electronics, watches, chocolates, gifts, and even local treats before you fly or after you arrive.
Everything is set up in one easy space so you can browse, compare, and shop without rushing. For help, you can contact the trained team via:-
Need a proper rest between flights? The hotel at Sharjah Airport lets you step off your flight and straight into a comfortable room without leaving the terminal. It is a handy option for long layovers, delays, or early departures. The SHJ hotel offers a mix of private rooms and shared accommodation with all basic comforts like Wi-Fi, TV, mini fridge, and tea/coffee facilities.
You can choose from Deluxe rooms, Executive POD rooms, or shared dorm-style rooms for male as well as female travelers. The hotel also offers flexible stays starting from 12 hours, making it easy to rest without booking a full night.
| Room Type | Half Day | Full Day | Extra Breakfast |
| Deluxe Room (Single) | 400 | 660 | 25 |
| Deluxe Room (Double) | 450 | 720 | 25 |
| Executive Pod (Single) | 250 | 400 | 25 |
| Executive Pod (Double) | 380 | 570 | 25 |
| Bunk Bed | 200 | 280 | 25 |
Rooms can be booked through the transfer desk, airline, or travel agency. You can also contact the hotel directly.
| Contact | Details |
| airporthotel@alpha-group.ae | |
| Phone | +971 6 546 7346 |
| Mobile | +971 565 016 862 |
Sharjah Airport has a variety of retail stores spread across the transit corridor and main terminal, offering everything from jewelry and perfumes to travel essentials and snacks. These outlets are perfect for picking up last-minute gifts or browsing while you wait for your flight.
| Outlet | Location | Contact |
| Bijoux Terner | Airside – Transit Corridor | Tel: +971 6 558 1179 • contactus@dufry.com |
| Jawhara Jewellery | Airside – Transit Corridor | Tel: +971 6 767 8996 |
| Memoire Jewellery | Airside – Transit Corridor | Tel: +971 52 438 0617• airport@memoirejewellery.com |
| Rasasi | Airside – Transit Corridor | Tel: +971 6 558 0790 • sunil@rasasiperfumes.ae |
| Hudson News | Main Dome | Tel: +971 6 558 1145 • admin@ae.dufry.com |
| Bayara | Airside – Transit Corridor | Tel: +971 6 558 1179 • sharjah.shopdutyfree.com |
Waiting for a flight doesn’t have to feel long or tiring. Sharjah Airport offers premium lounges where you can relax, refresh, or simply enjoy some quiet time before departure. All lounges are open 24/7 and can be accessed through pre-booking or paid entry.
The Lounge is a comfortable and newly renovated space where passengers can relax before their flight. Open 24 hours, it offers a calm atmosphere with spacious seating, all-day dining, and fast Wi-Fi.
Light snacks and drinks are available throughout the day, along with buffet meals served for breakfast, lunch, and dinner. Guests can also enjoy a quiet area, international newspapers, and television during their stay.
Access can be arranged through airlines, travel agents, or by contacting Hala Services/Transfer Desk. Walk-in entry is also available by purchasing a voucher at the lounge reception, subject to availability. Entry is generally allowed up to 3 hours before departure.
A more private and personalized lounge experience with exclusive suites designed for comfort and privacy. Each suite comes with modern amenities, Wi-Fi, and entertainment, along with dedicated staff to assist with travel procedures so everything feels smooth and effortless.
Sharjah International Airport offers a variety of convenient transportation services for travelers, including car rentals, public transport, and taxi services. Whether you are arriving in Sharjah or heading to the airport, passengers can choose from several reliable and affordable travel options.
Travelers can rent a vehicle directly from the airport terminal and begin their journey with ease. Both local and international car rental companies operate at the airport, offering everything from economical cars to luxury SUVs. The car rental offices are located in the Arrivals area and remain open 24 hours a day.
Available car rental companies at Sharjah Airport include:
Sharjah Airport is well connected through affordable and reliable public transportation services. Passengers can easily travel to and from the airport using low-cost coach services that run throughout the day. Air-conditioned buses and coaches operate regularly between the airport and various destinations across Sharjah and neighboring emirates.
Air Arabia operates comfortable air-conditioned coaches equipped with baggage facilities. These services connect Sharjah Airport with major cities, including Abu Dhabi, Dubai, Al Ain, and Ras Al Khaimah.
Coaches operate between Sharjah Airport and Al Ghurair Centre in Dubai.
Coaches operate between Sharjah Airport and the Air Arabia Sales Shop in Ras Al Khaimah.
Passengers can check route details and schedules through the airport’s official transportation information services.
Taxis provide a quick and convenient door-to-door transportation option at Sharjah International Airport. Services are available 24 hours a day for passengers traveling to or from the airport.
Sharjah Taxi operates around the clock from the airport terminals. Taxi stands are located outside the arrivals areas, making it easy for passengers to find transportation immediately after landing.
Important details:-
Passengers can:-
Sharjah Taxi services are known for safe and reliable transportation with transparent metered fares.
For more information, travelers can visit the Sharjah Roads and Transport Authority website or contact their customer service center at 600 525252.
Sharjah International Airport provides safe, secure, and customer-friendly parking facilities for passengers and visitors. The parking areas are conveniently located within walking distance of the terminal and are equipped with modern technology to ensure a smooth parking experience.
Passengers can choose between short-term and long-term parking options depending on their travel requirements. The parking area offers:-
Visitors arriving to receive family members, friends, or business associates can make use of the dedicated meet-and-greet area. Guests can also relax with refreshments while waiting inside the main terminal area.
Sharjah International Airport also offers long-term parking services for travelers who are planning extended trips. Vehicles can be safely parked for periods ranging from 24 hours up to a maximum of 30 days in a secure parking environment.
| Duration | Parking Fee |
| 1 Hour | AED 16 |
| 2 Hours | AED 27 |
| 3 Hours | AED 37 |
| 4 Hours | AED 48 |
| 4:01 Hours to 24 Hours | AED 95 |
| Day 2 Onwards | AED 95 per day |
| Exceeding 30 Days Penalty | AED 2000 |
| Lost Ticket Charge | AED 200 + parking fee |
The short-term parking rates are:-
| Duration | Parking Fee |
| 1 Hour | AED 16 |
| 2 Hours | AED 27 |
| 3 Hours | AED 37 |
| 4 Hours | AED 48 |
| Each Additional Hour | AED 11 |
| Day 2 Onwards | AED 200 per day |
| Exceeding 30 Days Penalty | AED 2000 |
| Lost Ticket Charge | AED 200 + parking fee |
Payment booths are conveniently located throughout all parking areas. The automated payment machines support multiple payment methods, including:
Passengers are required to complete payment before exiting the parking area. After payment, a 10-minute grace period is provided to leave the car park.
People of Determination are entitled to complimentary parking for up to two hours in all parking areas. Passengers may contact customer service for assistance and validation of requests.
Sharjah Airport has introduced a convenient Scan to Pay system for parking payments. Travelers can simply scan the QR code printed on their parking ticket to access a secure online payment gateway.
You can make payments via-
This service allows passengers to pay easily without downloading any mobile application or registering online.
Passengers can also reserve parking online before arriving at the airport for a hassle-free experience and guaranteed parking availability.
For parking-related inquiries or assistance:
A clear SHJ Airport map is available to help passengers find terminals, gates, lounges, check-in counters, and all key services easily inside Sharjah International Airport. It is an easy-to-read tool that will act as your personal guide.
Last Words!
Now you are all set to fly with this Sharjah Airport guide in hand. Before you travel, take a moment to double-check your flight details, arrive early, and make use of the airport services to enjoy a smooth and stress-free journey.
Frequently Asked Questions!
Yes! Sharjah International Airport is open and operates flights throughout the day and night.
It is located close to Dubai and can usually be reached in around 30–45 minutes by road, depending on traffic.
Sharjah Airport is in the United Arab Emirates (UAE).
Yes, it is a busy international airport handling both passenger and cargo traffic.
Yes, smoking is only allowed in designated smoking rooms inside the SHJ terminal.