Planning to fly through Vienna International Airport and wondering which terminal your flight is at? No worries! We have got you covered. In this guide, you will find all the detailed information about Vienna Airport terminals, including their aviation handling, airline operations, services, and contact details.
From smooth check-ins and world-class lounges to airline-specific terminals and VIP facilities, navigating VIE Terminals becomes much easier when you know the airport layout beforehand. So, what are you waiting for? Check out the details and have a smoother aviation experience ahead.
Vienna International Airport (VIE) has 3 passenger terminals, i.e., Terminal 1, Terminal 1A, and Terminal 3, all connected within a single airport complex for convenient passenger movement. The VIE Terminal 2 exists as part of the structure but mainly supports airport operations rather than regular airline check-ins. Apart from this, you will also find a VIP Terminal specially designed for private chartered flights. You can check out the detailed information about the VIE Terminals below.
The VIE Terminal 1 mainly handles European and non-Schengen carriers, including several full-service and low-cost airlines. It provides access to Gates B, C, and D and includes restaurants, lounges, duty-free shopping, and passenger services.
Vienna Airport Terminal 1A is a separate check-in building located opposite Terminal 1. It is commonly used by leisure and charter airlines, especially seasonal and low-cost carriers.
The VIE Terminal 3 handles flights for Austrian Airlines, Star Alliance members, and most long-haul international airlines’ flights. It connects passengers to Gates F and G and features premium lounges, shopping areas, and modern security facilities.
Apart from these, the Vienna Airport also has a VIP Terminal used exclusively by private and chartered flights from the VIE. This terminal is a separate facility featuring private lounges, À la carte dining and drinks, private passport and security control, personal assistants, limousine transfers directly to the aircraft, and VIP handling for arrivals, departures, and transit passengers.
There are about 61 airlines that handle flights from the Vienna Airport. These airlines cover all domestic and international locations, providing long and short-haul flight options. You can check out the table below containing all the detailed information on airlines, their departure terminal, and contact numbers.
| Vienna Airport Terminal 1 Airlines | ||
| Airline | Terminal | Contact Number |
| Aer Lingus | Terminal 1 | +43 1 206092675 |
| Air Algerie | Terminal 1 | +33 1 7654 4000 |
| Air France | Terminal 1 | +43 1 502222400 |
| Air Serbia | Terminal 1 | +43 720775338 |
| airBaltic | Terminal 1 | +371 6700 6006 |
| AJet | Terminal 1 | +43 720 380 253 |
| Azerbaijan Airlines | Terminal 1 | +994 12 598 88 80 |
| British Airways | Terminal 1 | +43 1 79567567 |
| Condor | Terminal 1 | +49 6171 69 889 88 |
| Finnair | Terminal 1 | 0720 022 149 |
| Eurowings | Terminal 1 | +49 221 599 88 298 |
| Iberia | Terminal 1 | +43 1 79567722 |
| KLM Royal Dutch Airlines | Terminal 1 | +43 1 3602773460 |
| Norwegian Air | Terminal 1 | +47 21490015 |
| KM Malta Airlines | Terminal 1 | +356 21 356 000 |
| Ryanair | Terminal 1 | +44 113 868 4151 |
| People’s | Terminal 1 | +43 5572203610 |
| Ryanair UK | Terminal 1 | +44 113 868 4151 |
| Saudia | Terminal 1 | +49 1 803 69 8888 |
| Turkish Airlines | Terminal 1 | 0 810222849 |
| Vienna Airport Terminal 1A Airlines | ||
| Airline | Terminal | Contact Number |
| Georgian Airways | Terminal 1A | +43 1 2147877 |
| Corendon Airlines | Terminal 1A | +49 211 9629 4085 |
| Corendon Airlines Europe | Terminal 1A | +49 211 9629 4085 |
| easyJet Europe | Terminal 1A | 01 253 3025 |
| Jet2.com | Terminal 1A | 0800 9097 20 |
| Blue Bird Airways | Terminal 1A | — |
| Air Arabia | Terminal 1A | +43 720 881 357 |
| Air Cairo | Terminal 1A | +49 211 6878 5830 |
| China Airlines | Terminal 1A | +43 1 8130156 |
| Pegasus Airlines | Terminal 1A | +90 850 2506777 |
| Sky Express | Terminal 1A | +30 215 215 6510 |
| Smartwings Czechia | Terminal 1A | +420 284 000 612 |
| SunExpress | Terminal 1A | +49 69 310 99797 |
| Transavia France | Terminal 1A | +352 27002728 |
| Vueling | Terminal 1A | +43 1 230461105 |
| Vienna Airport Terminal 3 Airlines | ||
| Airline | Terminal | Contact Number |
| Air India | Terminal 3 | +49 69 25511337 |
| Aegean | Terminal 3 | +49 69 238 0560 |
| Brussels Airlines | Terminal 3 | +32 2 723 2362 |
| ANA – All Nippon Airways | Terminal 3 | +43 800 298 887 |
| Air Canada | Terminal 3 | +1 514 393 3333 |
| Austrian | Terminal 3 | +43 5 17661000 |
| Air China | Terminal 3 | +43 1 586 8008 |
| China Eastern Airlines | Terminal 3 | +49 69 8679 8999 |
| Croatia Airlines | Terminal 3 | +38 516676555 |
| EgyptAir | Terminal 3 | +43 1 587 4532 |
| El Al | Terminal 3 | +43 1 4420084 |
| Emirates | Terminal 3 | +43 1 206091999 |
| Ethiopian Airlines | Terminal 3 | +43 720 229 149 |
| Etihad Airways | Terminal 3 | +49 69 9432 2001 |
| Hainan Airlines | Terminal 3 | +86 898 95 339 |
| EVA Air | Terminal 3 | +43 1 4240380 |
| Korean Air | Terminal 3 | 0 800 943 623 |
| LOT Polish Airlines | Terminal 3 | +43 1 206092573 |
| Lufthansa | Terminal 3 | +49 69 86 799 799 |
| Luxair | Terminal 3 | +352 24561 |
| Qatar Airways | Terminal 3 | +43 720815871 |
| SAS Scandinavian Airlines | Terminal 3 | +43 820 988530 |
| Scoot | Terminal 3 | +43 720 775 987 |
| SWISS | Terminal 3 | +41 848 700 700 |
| TAP Air Portugal | Terminal 3 | +43 810 700 060 |
| Tunisair | Terminal 3 | +216 7001 9161 |
Here are the services offered at the Vienna International Airport Terminals for the convenience of the passengers. These services let passengers complete their pre-travel kiosks on time and embark on a seamless journey from the VIE Terminals. It includes seamless VIE Check-ins, baggage claim counters, lounges, wifi, restaurants, relaxation spaces, and so on.
| Service | Availability / Location | Details |
| Free Wi-Fi (WLAN) | Throughout all VIE terminals | Free high-speed internet access for browsing, streaming, and communication. |
| VIP Services | VIP Terminal & AirportCity | Premium lounges, private assistance, and personalized airport services are available at Vienna Airport terminals. |
| Lost & Found Office | Airport terminal area | Assistance for misplaced baggage and personal belongings. Open daily from 05:30–23:00. |
| Information Desks | Terminals 1 & 3, Arrivals Hall | These desks at VIE Terminals help you with flight details, directions, airport guidance, and passenger support. |
| PRM Assistance | Across all terminals | Free 24/7 support for passengers with reduced mobility and special needs. |
| AIRA App Support | Throughout airport | Navigation assistance for visually impaired travelers through live video support. |
| Hidden Disabilities Sunflower Program | Terminal 1 & Terminal 3 Service Counters | Special support program for passengers needing additional assistance. |
| Medical Services | Office Park 3 & Terminal 1 | Pharmacy, emergency medical care, AEDs, a dentist, and healthcare facilities. |
| Prayer Rooms | Terminal 3 (Levels 2 & 3) | Quiet worship and meditation spaces for travelers of all faiths. |
| FastTrack Security | Security checkpoints | Priority security access to reduce waiting times during busy hours. |
| Escort Service | Across all terminals | Personal assistance through check-in, security, and boarding procedures. |
| Porter Service | Terminal & baggage areas | Professional luggage handling support for arrivals and departures. |
| Conference & Business Rooms | AirportCity Space | Meeting rooms, coworking spaces, workshops, and conference facilities. |
| Kid’s Play Zones | F Gates, C Gates, D Gates | Dedicated entertainment and play areas for children. |
| Baby Changing Stations | Arrivals Hall & terminal shopping areas | Convenient baby care and changing facilities. |
| Baby Stroller Service | Terminals 1 & 3, Gate Areas | Complimentary stroller pickup and drop-off assistance. |
| Airport Rail Services | Vienna Airport Station | CAT, S-Bahn S7, and ÖBB Railjet train connections. |
| Airport Bus Services | Outside terminals | Domestic and international bus routes from VIE Airport. |
| Taxi & Limousine Services | Arrivals Hall | Door-to-door transportation and premium transfer services. |
| Car Rental Services | Parking Garage P4 | Multiple international car rental providers are available. |
| Car Sharing Services | Car Park P3 | Flexible self-service vehicle rentals through Free2Move. |
| Parking Facilities | Car Parks 3, 4, A, C, VIP Area | Short-term, long-term, covered, and VIP parking options. |
| Shopping Outlets | Across terminals & gate areas | Duty-free stores, fashion outlets, electronics, books, and travel essentials. |
| Restaurants & Cafés | Throughout terminals | Austrian cuisine, international dining, cafés, vegan, and fast-food options. |
| Airport Hotels | AirportCity | NH Vienna Airport Conference Center and Moxy Vienna Airport. |
| Airport Lounges | Terminals 1 & 3 | VIENNA Lounge, SKY Lounge, and Austrian Airlines lounges. |
| Cash Dispensers (ATMs) | Terminals, Gates & Arrivals | International ATM services with major card acceptance. |
Whether you have your departure from the Vienna Airport terminal 1, 1A, or 3, you can access the information centers, customer support desk, and other things right from the terminal. Below is the table containing all the important Vienna Airport contact details, including customer support, lost & found, official website, and emergency numbers.
| Airport Name | Vienna International Airport (VIE) |
| Address | 1300 Schwechat, Austria |
| Total Terminals | Three passenger terminals: Terminal 1, Terminal 1A, and Terminal 3 |
| Contact Center & Flight Information | +43-1-7007-0 (Available: 6 a.m. to 10 p.m.) |
| Official website | https://viennaairport.com/en/passengers |
| Contact Us Page | https://viennaairport.com/en/contact |
| VIE Lost & Found Baggage | https://viennaairport.novafind.eu/home/via?culturename=en |
| First Aid Medical Station | +43-1-7007-22245 |
| Airport Police Station | +43-1-7007-32933 |
| Airport Customs Office | +43-1-7007-31601 |
| Vienna Health Center Medical Center | +43-1-7007-24900 |
| Airport Emergency Number (Fire Department) | +43-1-7007-122 |
| Airport Emergency Number (Police) | +43-1-7007-133 |
| Airport Emergency Number (Ambulance) | +43-1-7007-144 |
Conclusion
Navigating Vienna International Airport becomes much simpler once you understand its terminal layout and airline operations. From Vienna Airport Terminal 1 and Terminal 1A to the modern Terminal 3 and the exclusive VIP Terminal, VIE is designed to offer a smooth and comfortable travel experience for all passengers. Whether you are catching a short European flight or embarking on a long-haul international journey, knowing from which VIE Terminal your flight departs from will help you save time and make your airport experience stress-free.
Common Questions!
Yes, the VIE Terminal 1 and 3 are connected with one another within the same main airport complex.
Indeed! The Vienna Airport Terminal 3 primarily handles all domestic and international flights, especially for Austrian Airlines and other Star Alliance member airlines.
Vienna Airport has 3 main passenger terminals, i.e., Terminal 1, 1A, & 3, and a VIP Terminal for the passengers.
Yes, Terminal 3 at Vienna International Airport is the new massive facility, which is made to handle long-haul flights for Star Alliance airlines & Austrian Airlines.
It might take 2-3 hours for the passengers to complete the preboarding kiosks and navigate Vienna Airport terminals.