For anyone flying through Chicago O’Hare International Airport (ORD), moving smoothly through its terminals is key to a stress-free trip. Have you booked flights with Delta Air Lines? Your search ends right here!
Delta Airlines operates from Terminal 5 (Concourse M) at Chicago O’Hare Airport. The airline conducts all its domestic and international flight operations from ORD Terminal 5.
Whether you are checking in, dropping off baggage, finding your gate, or want to unwind in the Delta Sky Club, this digital handbook covers everything you need to know about the Delta Airlines Terminal at O’Hare Airport before your journey begins.
Delta Air Lines operates from Terminal 5 (Concourse M) at Chicago O’Hare International Airport (ORD). The airline manages both its departures and arrivals from this terminal, making it easy for passengers to complete every step of their journey in one place.
Understanding the airport layout helps save precious time before your flight. Here is a quick overview of the Delta Airlines ORD Terminal setup:-
| Airport | Chicago O’Hare International Airport (ORD) |
| Airline | Delta Air Lines |
| Delta Airlines O’Hare Terminal | Terminal 5 |
| Concourse | Concourse M |
| Gates | M2 to M40 |
| Delta Departures at ORD | Terminal 5 |
| Delta Arrivals at ORD | Terminal 5 |
| Check-in | Terminal 5 Lobby |
| Self-Service Kiosks | Available |
| Delta Sky Club | Concourse MO, near Gates M11 & M14 |
| Transit Between ORD Terminals | Airport Transit System (ATS) connects all terminals |
| Delta Headquarters | Atlanta, Georgia, United States |
| Delta Airlines customer service | +1-800-221-1212 |
| O’Hare Airport customer service | (800) 832-6352 |
Previously, the Delta Airlines Terminal at Chicago O’Hare was T2. But in late 2022, the airline shifted its operations to Terminal 5 to consolidate with its partner airlines and provide passengers with a better and more comfortable travel experience.
Although Terminal 5 is widely known as O’Hare’s international terminal, it also accommodates Delta’s domestic flights. The terminal features the Airport Transit System (ATS) that seamlessly connects all the terminals, the Multi-Modal Facility, and the Metra station, ensuring that transit to and from your gate is as efficient as possible.
Passengers departing with Delta Airlines should head directly to Terminal 5 at ORD.
The Delta Terminal at ORD features numerous self-service kiosks and full-service check-in counters located directly in the spacious Terminal 5 lobby.
After checking in your bags and securing your boarding pass, proceed to the security checkpoint lanes. The terminal supports standard TSA screening lanes alongside TSA PreCheck for eligible travelers, significantly cutting down wait times.
Once through security, continue to Concourse M, where Delta generally operates from Gates M2 through M40. If you have extra time, you can access the world-class lounge, restaurants, coffee shops, and board your flight.
You will find the stunning Delta Sky Club lounge conveniently located in Concourse M between gates M11 and M14, offering a relaxing environment right before your flight. Eligible guests can enjoy comfortable seating, complimentary Wi-Fi, workspaces, a full-service bar, fresh food selections, and artwork created by local Chicago artists.
Delta Airlines arrivals at ORD are managed on the lower level of Terminal 5, ensuring a straightforward exit path for both domestic and international passengers.
For domestic arrivals, the process is even faster, as passengers bypass customs and head directly from the gate to the lower-level baggage claim area to retrieve their belongings and meet their ground transportation.
The Chicago O’Hare Airport map for the Delta terminal serves as an indispensable tool for navigating the vast expanse of Terminal 5. It details the exact locations of the airline’s check-in counters, security checkpoints, the exclusive lounge, boarding gates, baggage claim carousels, and the numerous other services available within the premises.
The Delta Airlines Terminal at O’Hare Airport offers a remarkably extensive array of modern facilities and amenities designed to elevate your travel experience from the moment you step inside. Passengers can take advantage of a wide variety of services tailored to meet every need:-
| Service | Details |
| Self-Service Kiosks | Print boarding passes and baggage tags in minutes. |
| Ticketing Counters | Get assistance with reservations, upgrades, and travel changes. |
| Self-Service Bag Drop | Drop checked baggage quickly after tagging it. |
| Delta Sky Club | Premium lounge near Gates M11 and M14 with food, drinks, Wi-Fi, and comfortable seating. |
| Free Wi-Fi | Stay connected throughout Terminal 5. |
| Charging Stations | Recharge your devices while waiting for your flight. |
| Restaurants & Cafés | Enjoy a variety of dining options before departure. |
| Retail Stores | Shop for travel essentials, gifts, and souvenirs. |
| Information Desks | Receive airport directions and travel assistance. |
| Currency Exchange | Exchange foreign currency for international travel. |
| ATMs & Banking Services | Convenient banking facilities within the terminal. |
| Family & Mother’s Rooms | Comfortable spaces for parents traveling with children. |
| Passenger Paging | Airport announcements and passenger assistance. |
| Interfaith Room | Quiet space for prayer and reflection. |
| On-site Hotel Access | Convenient accommodation near the airport. |
| Ground Transportation | Taxis, ride-share services, rental cars, buses, and shuttles. |
| Parking | Easy access to Terminal 5 parking facilities. |
| Airport Transit System (ATS) | Connects Terminal 5 with other terminals, the Multi-Modal Facility, and the Metra station. |
Get more details about the services in our O’Hare Airport Guide.
To reach the Delta Airlines Terminal at O’Hare Airport, travelers need to keep a few logistical tips in mind.
Planning your route ahead of time ensures you avoid unnecessary delays, especially during peak travel hours when airport traffic can become quite heavy.
Wrap Up!
Delta Airlines O’Hare Terminal 5 has greatly enhanced the travel experience for anyone flying through it. With self-service options, a top-tier Sky Club, and close proximity to partner airlines, catching your flight out of Chicago is smoother than ever. Don’t skip double-checking your flight details before heading out, and follow the signs to enjoy your trip!
Bon Voyage!
Frequent Questions!
Delta Airlines operates out of Terminal 5 at Chicago O’Hare International Airport.
Delta shifted its operations to Terminal 5 in late 2022 to consolidate operations with its partner airlines, reduce terminal transfers for connecting passengers, as well as offer an upgraded travel experience.
No. While Delta previously operated out of Terminal 2, it officially relocated all of its operations to Terminal 5.
Yes, Delta features a massive, 22,000-plus-square-foot Delta Sky Club in Concourse M, located between Gates M11 and M14.
Delta Airlines typically operates from Concourse M gates, M2 through M12.