Walking into an airport for the first time without knowing about its ins and outs can be quite frustrating. If you are traveling to or from London International Airport, this guide has all the key information.
As the name signifies, it is located in London, Ontario, Canada, approximately 5 nautical miles northeast of the city. This major airport, code YXU, is often called Southwestern Ontario’s easy and comfortable airport for several reasons. With convenient flight options, affordable parking, and a calm, easy-to-navigate layout, traveling through YXU feels simple and stress-free. See full details in the sections below.
London Airport is your easy and stress-free gateway. Here is a sneak peek into YXU’s key details, contact number, and social media channels.
| Airport Name | London International Airport |
| Airport Code | CYXU, YXU |
| Address | 10 Seabrook Way, London, ON N5V 3B6, Canada |
| Terminal | Single |
| Airport Type | Public |
| Official Website | https://flyyxu.ca/ |
If you want to contact the helpful team, use the following details. Their customer service office is open from Monday to Friday (9:00 am to 5:00 pm). Unfortunately, their staff will not be able to resolve your questions about luggage or flight details. For that, you can contact your airline directly.
| Phone Number | +1 519-452-4015 |
| Email Address | customerservice@flylondon.ca |
| Tiktok | https://www.tiktok.com/@flyyxu |
| https://www.facebook.com/flyyxu/ | |
| http://www.linkedin.com/company/flyyxu | |
| Twitter (X) | https://twitter.com/flyyxu |
| https://www.instagram.com/flyyxu |
The airport has a single terminal, making it easy for passengers to navigate. There are entrances at both the Arrivals Curb and Departures Curb. It is recommended to use the Departures Curb to maintain smooth traffic flow.
Recognized by Transport Canada as an airport of entry, it serves both domestic and international flights operated by major air carriers. The airlines operating at YXU Airport are:
The destinations you can fly to from London Airport are:
As travel resumed after pandemic restrictions, London International Airport has maintained passenger safety as its top priority. In March 2022, the airport was recertified as an Airport Council International (ACI) Health Accredited airport (a globally recognized certification confirming that the airport meets IATA’s health standards). In addition, the airport works closely with the Public Health Agency of Canada (PHAC) and the Canada Border Services Agency (CBSA) to maintain safe operations and support smooth travel for passengers and trade.
No matter what you are looking for, there is something for everyone at London Airport.
Located just before the departure area, the newly renovated YXU Market is open Monday to Friday from 7:00 am to 2:00 pm. Flyers can start their travel with Marley coffee, toasted bagels, breakfast sandwiches, yogurts, or pastries. For lunch, enjoy signature subs, fresh salads, and a licensed bar serving local craft beer, wine, and spirits. Feeling tired? You can relax in the atrium before heading to the terminal lounge.
Power outlets are available throughout the terminal for passengers to charge their devices. They can be found in public areas before security and in the departure lounge after security. Specific spots include the information booth near the north terminal entry, seats with power outlets in the boarding lounge, tables at On the Fly, and the distinctive metal tree stations on the upper level of the boarding lounge.
In the terminal lounge, On The Fly is open during the flight timings. Breakfast includes toasted bagels, sandwiches, fresh fruit, yogurts, and Starbucks coffee. For lunch and dinner, flyers can try sandwiches, quesadillas, chicken fingers, fries, and “On the Go” items. Additionally, the drinks include local craft beers, wine, and spirits. Non-alcoholic items can be taken on board, but alcohol can only be enjoyed in the lounge.
London Airport offers free Wi-Fi to all visitors. The service is powered by local provider Techdoz, making it easy to stay entertained while waiting for your flight. It is easy and seamless to connect to the network. You need to choose “FLY LONDON WIFI” from the list of available networks. Select the terms and conditions on your screen, and you will be connected promptly. You may browse up to two hours for free.
Open seasonally for international flights, the duty-free shop lets you pick up spirits and other items before departure.
Craving for that last cigarette? Well, designated smoking areas are available outside the terminal. It provides a safe space for smokers without affecting other passengers.
Parking at London Airport is convenient and affordable, making travel stress-free for passengers and visitors. There are short-term and long-term parking lots. They are both situated in the main lot, right in front of the terminal. Parking is on a first-come, first-served basis, with no designated sections.
The airport is now cashless and fully automated, offering two easy ways to pay:
1. At Entry/Exit: Tap your credit card at the kiosk when entering the lot. And, when leaving, tap the same card again to pay and you’ll get a receipt in return.
2. At the Airport: Upon entering the parking lot, go to the kiosk and acquire your ticket. When ready to leave, avail a pay station in the Arrivals area. Both credit and debit cards are accepted.
Here are the parking rates that you must make note of:
Note: Special parking for passengers with accessibility needs is available.
It is easy to get to and from London International Airport, with many options.
London Airport partners with Checker for all taxi and limousine services. You can book online or contact them at 519-659-0400. Visit Checker for more details.
The airport offers all major car rental companies, with counters conveniently located in front of the domestic baggage claim area. Options include:
Alamo/National Car Rental
Avis Budget Group
Enterprise
Travel should be easy and free from any hurdles for everyone. London International Airport is committed to providing a comfortable and accessible experience for all passengers. The airport continuously works to improve its services and turns accessibility commitments into real, actionable steps. From curbside assistance to helpful staff throughout the terminal, YXU ensures that everyone can navigate the airport with ease.
With trusted partnerships, dedicated staff, and passenger feedback, YXU focuses on people-first initiatives. The goal is to create an inclusive, community-oriented space where travel is enjoyable and straightforward for everyone, while fostering connections that bring people together.
Have you misplaced something at the airport? Here’s what to know.
Items found in the terminal, curbside areas, or parking lots are kept safely for 90 days. After that, unclaimed items are either disposed of or donated. Passengers who have lost their belongings within 90 days may contact the Lost & Found team to check whether it has been turned in.
Location
The Lost & Found is located in the Customer Service Office, to the right of the departures security screening area. You can look for the “Customer Service” sign.
Contact Information
Mailing Address
Attn: Lost and Found
London International Airport
10 Seabrook Way
London, ON N5V 3B6
Note: London Airport does not handle items lost on aircraft, in taxis, or in rental cars. To do so, passengers should contact their airline, taxi service, or rental company directly.
Perplexed passengers at London International Airport can turn to ACE (Airport Comfort Enhancers) staff for help with any questions or concerns. The ACE staff is dedicated to making travel through the airport easy, comfortable, and stress-free.
ACE team members are easy to spot as they wear bright blue shirts. Furthermore, you can also connect with them via text at 519-872-3257. They will respond as soon as possible.
A detailed terminal map makes it easy for travelers to find their way when arriving at or leaving the airport. It helps passengers navigate the terminal’s entrances, baggage claim, and other key areas with ease.
Last Words!
Overall, London International Airport is a well-equipped hub that provides a luxurious, hassle-free passenger experience. Need more help? Don’t be shy; connect with the trained professionals to resolve your questions in advance.
Frequently Asked Questions
The airport code for London International Airport is YXU.
Yes! There are power outlets throughout the terminal, both in public areas and post-security in the departure lounge.
All London International Airport arrivals are handled at the main terminal.
London has 6 airports, including London Heathrow Airport (LHR) and Gatwick Airport, among others.
Yes! The airport offers free Wi-Fi to all visitors.
Currently, there is no place of worship in the London Airport.
If an item is lost inside the airport, contact Lost & Found at 519-452-4000 or customerservice@flylondon.ca.
Yes, the London International Airport has some mouthwatering food options available in the On the Fly lounge. Breakfast includes sandwiches and bagels, while for lunch, fries and chicken fingers.