Travel days move quickly, and small distractions can lead to forgotten belongings. While rearranging your carry-on, you may set your phones down at the security checkpoints and realize it later. The situation is actually stressful, but if you have misplaced something at London International Airport, there is a clear process in place to help you track it down. No matter whether the item was left inside the terminal, near the curb, or in the parking lot, the airport’s Lost & Found team works daily to reunite passengers with their property.

Here’s everything you need to know about London International Airport Lost and Found.

Key Details About Lost & Found at London International Airport

Before diving into the steps to recover the mislaid item at London Airport, here are the most important things to keep in mind.

  • Lost and Found at YXU helps passengers retrieve their lost belongings as soon as possible. 
  • The department is conveniently located inside the YXU terminal near security.
  • Items recovered in the terminal, curbside zones, or parking areas are securely stored for up to three months. After 90 days, unclaimed items are either donated or disposed of.
  • If you believe your item was lost within that time frame, contacting the Lost & Found office as soon as possible improves your chances of recovery.

Important Note: The airport does not handle items lost on aircraft, in taxis, or in rental cars

Where is London International Airport Lost and Found Located?

The Lost & Found service operates from the Customer Service Office inside the terminal.

When you enter the departures area, head toward the security screening checkpoint. The help office is located to the right of the departures security screening area. For easy navigation, you can look for signage that reads “Customer Service.”

LocationCustomer Service Office (inside the terminal, to the right of departures security screening)

How to Contact the YXU Lost and Found Team?

There are multiple ways to reach the Lost & Found at YXU. You can report your items via call, mail, or in person during operating hours. Here’s the contact information:

London International Airport lost and found phone number519-452-4000
Woking HoursOpen daily, 5:00 AM – 8:30 PM
Emailcustomerservice@flylondon.ca 
Mailing AddressAttn: Lost and FoundLondon International Airport10 Seabrook WayLondon, ON N5V 3B6

Where Did You Lose Your Item?

It is wise to identify where you last remember your belongings. This will help you reach the correct provider, increasing your chances of getting your belongings back quickly.

Misplaced Item at the London Airport?

If you left something inside the terminal building, at the curbside drop-off area, or in the parking lot, the London International Airport Lost and Found Office manages those items.

When contacting the team, be prepared to provide clear details, including a description of the item (color, brand, distinguishing marks), the date it was lost, the approximate time, as well as the specific location (security area, washroom, gate seating, parking lot section, etc.).

If your item is located, the team will guide you on pickup arrangements or next steps.

Lost Item on the Airplane?

It is important to know that London Airport does not take custody of items left on board. If you believe you left something in your seat pocket, overhead bin, or under your seat, you must contact your specific airline directly. 

Left Something in a Taxi or Rental Car?

Similarly, if you left something in a taxi or rental car, you will need to contact the respective taxi company or rental agency. The Lost and Found at London International Airport does not collect or store items from those services. You can find their contact information in our YXU Airport.

London Airport Contact Information!

Still have questions regarding London International Airport Lost and Found? Don’t worry; the trained agents have the resources to handle all the doubts. Just get in touch with them using the following correspondence.

Address10 Seabrook Way, London, ON N5V 3B6, Canada
Official Websitehttps://flyyxu.ca/ 
Phone Number+1 519-452-4015

To Sum Up!

When you are focused on catching flights or returning home, losing an item during travel can feel frustrating. Fortunately, YXU Lost and Found helps passengers recover their belongings with no stress. With quick action and clear communication, many lost items successfully find their way back to their owners.

Just confirm where you lost the item, contact the correct provider (airport, airline, taxi, or rental company), provide accurate and detailed information, and act within the 90-day retention window.

Flyers Also Inquire!

How to find lost property at the London Airport?

Simply report your item to the Lost and Found at London International Airport or your specific airline.

How do I contact London Airport lost and found?

You can simply dial the London International Airport lost and found contact number: 519-452-4000, drop an email at customerservice@flylondon.ca, or visit the office directly.

How long does YXU Airport keep lost items?

Items are securely stored for 90 days. After that, the unclaimed items are donated or disposed of.

Where is the Lost & Found office located at YXU?

YXU Lost and Found team is inside the Customer Service Office, to the right of the departures security screening area.

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