Travel days move quickly, and small distractions can lead to forgotten belongings. While rearranging your carry-on, you may set your phones down at the security checkpoints and realize it later. The situation is actually stressful, but if you have misplaced something at London International Airport, there is a clear process in place to help you track it down. No matter whether the item was left inside the terminal, near the curb, or in the parking lot, the airport’s Lost & Found team works daily to reunite passengers with their property.
Here’s everything you need to know about London International Airport Lost and Found.
Before diving into the steps to recover the mislaid item at London Airport, here are the most important things to keep in mind.
Important Note: The airport does not handle items lost on aircraft, in taxis, or in rental cars
The Lost & Found service operates from the Customer Service Office inside the terminal.
When you enter the departures area, head toward the security screening checkpoint. The help office is located to the right of the departures security screening area. For easy navigation, you can look for signage that reads “Customer Service.”
| Location | Customer Service Office (inside the terminal, to the right of departures security screening) |
There are multiple ways to reach the Lost & Found at YXU. You can report your items via call, mail, or in person during operating hours. Here’s the contact information:
| London International Airport lost and found phone number | 519-452-4000 |
| Woking Hours | Open daily, 5:00 AM – 8:30 PM |
| customerservice@flylondon.ca | |
| Mailing Address | Attn: Lost and FoundLondon International Airport10 Seabrook WayLondon, ON N5V 3B6 |
It is wise to identify where you last remember your belongings. This will help you reach the correct provider, increasing your chances of getting your belongings back quickly.
If you left something inside the terminal building, at the curbside drop-off area, or in the parking lot, the London International Airport Lost and Found Office manages those items.
When contacting the team, be prepared to provide clear details, including a description of the item (color, brand, distinguishing marks), the date it was lost, the approximate time, as well as the specific location (security area, washroom, gate seating, parking lot section, etc.).
If your item is located, the team will guide you on pickup arrangements or next steps.
It is important to know that London Airport does not take custody of items left on board. If you believe you left something in your seat pocket, overhead bin, or under your seat, you must contact your specific airline directly.
Similarly, if you left something in a taxi or rental car, you will need to contact the respective taxi company or rental agency. The Lost and Found at London International Airport does not collect or store items from those services. You can find their contact information in our YXU Airport.
Still have questions regarding London International Airport Lost and Found? Don’t worry; the trained agents have the resources to handle all the doubts. Just get in touch with them using the following correspondence.
| Address | 10 Seabrook Way, London, ON N5V 3B6, Canada |
| Official Website | https://flyyxu.ca/ |
| Phone Number | +1 519-452-4015 |
To Sum Up!
When you are focused on catching flights or returning home, losing an item during travel can feel frustrating. Fortunately, YXU Lost and Found helps passengers recover their belongings with no stress. With quick action and clear communication, many lost items successfully find their way back to their owners.
Just confirm where you lost the item, contact the correct provider (airport, airline, taxi, or rental company), provide accurate and detailed information, and act within the 90-day retention window.
Flyers Also Inquire!
Simply report your item to the Lost and Found at London International Airport or your specific airline.
You can simply dial the London International Airport lost and found contact number: 519-452-4000, drop an email at customerservice@flylondon.ca, or visit the office directly.
Items are securely stored for 90 days. After that, the unclaimed items are donated or disposed of.
YXU Lost and Found team is inside the Customer Service Office, to the right of the departures security screening area.